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eMAG stock

Compare the quantity imported from eMAG with the stock you can deliver.

  1. Select the account, find the offer and check the date of the last sync. The displayed quantity reflects the store data imported at that time.
  2. For shared stock, link the eMAG product to the correct item in the Product catalogue and enable Shared stock with participating stores in connection settings. Enable the option in the other stores involved too. An identical name or code is not enough to match products.
  3. Confirm the inventory location, quantity and initial cost through a goods receipt note (NIR) or inventory count before the first synchronised invoice. Available stock = physical stock − reserved quantities, with a minimum of zero. Automatic reservations include synchronised active eMAG orders fulfilled from own stock and placed after product matching, for quantities not already deducted through an invoice. Check older and unsynchronised orders separately; they may need goods even if absent from reservations.
  4. For an invoice imported from eMAG, the inventory issue is applied after order completion and verification of line-item matching. If a review request appears, correct the match or balance before continuing. FBE orders do not automatically reduce own-warehouse stock; a credit note alone does not confirm physical receipt of a return.
  5. Before updating, check the intended eMAG product and warehouse. Use a confirmed quantity and track the result in the offer before making another adjustment.

Practical example

eMAG shows 8 units, while your warehouse has 6 deliverable and 2 reserved. Check the quantity to offer, product and warehouse concerned, then confirm the adjustment only after review. Store quantity does not prove the physical inventory.

Frequently asked questions and solutions

Displayed stock differs from the warehouse. What should I correct?

Check the product, warehouse, reservations and synchronisation time. Reconcile documents and deliverable quantity before sending. Do not copy the physical total if some stock is already reserved or cannot be delivered.

The change is saved, but the customer sees the old value. What should I check?

Compare the store, product or variation code, publication status and submission result. For a rule or schedule, check the period and application conditions. Check the actual store product before repeating the change.

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