- From Orders, open the order and check Order journey, addresses, products, delivery and payment. Compare ordered, allocated, checked, shipped and returned quantities; receipt of a return does not confirm a refund or restocking. For a company with incomplete details, search by CUI/CIF and check retrieved information; details already entered are not replaced.
- Before delivering on credit, review the risk analysis to set commercial terms. Check Fluxe documents and the result of each operation in the store separately.
Prepare RO e-Transport for the invoiced order
- After issuing the Fluxe invoice, check whether the transport must be declared and whether the company has the required SPV authorization. Enter the parties, vehicle, route, documents and transported goods.
- Check the details before submitting to ANAF. Track the status and UIT code in that order; completing the form alone does not submit it.
Related resources
Practical example
The Atelier U2 order contains two units, a billing address and a different delivery address. Check the buyer, quantities, total and payment before preparing documents or shipping. For a company with incomplete details, compare its tax ID and retrieved information.
Frequently asked questions and solutions
The order’s delivery address differs from the registered office. Is it wrong?
Compare the delivery address with order details and the buyer’s confirmation. Office and delivery addresses may differ. Correct only incorrect information and separately check invoices and shipping documents already prepared.
Confirmation has an unclear result. Should I repeat the operation?
Open the exact order in the store and check its status, changes and existing refunds, then the synchronisation result. Clarify the result before retrying. Confirmation without a final response does not justify two orders, two refunds or two changes for the same request.