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Archive Trash for signing documents

Find documents deleted from Signing in Archive and restore them without reactivating closed external links.

Documents deleted from Signing are in the single Archive trash. Open Archive, choose Trash, select the document and use Restore. Restoration brings the document and its versions back to Signing history without reactivating closed external links.

Documents signed in your account or externally can be permanently deleted from Archive Trash: select the document, choose Permanently delete and confirm. Signed versions, evidence and archived signing copies are removed; the original Hub source remains available. Download any copies you need to keep first. This cannot be undone.

Practical example

You accidentally deleted the signed quote from Signing. In Archive → Trash, check its name and restore it. The document and its versions return to Signing history; a closed external link is not reactivated, so check any new request separately.

Frequently asked questions and solutions

Restoring recovers the document without reopening closed external access. Check the restored version and, if another signature is needed, prepare a new request for the correct person. Do not share a closed link again.

Can I recover a permanently deleted document?

Permanent deletion does not offer recovery from Trash. Check whether the company keeps an original copy in its records. Before permanently deleting, download documents that must be kept and confirm with the responsible person that removal is allowed.

Protected QR code

Send the PIN separately from the QR code. The link expires and is blocked after 10 incorrect PINs. You can revoke it here. A new QR code cancels the previous one. Changing or deleting the document invalidates access. An authorised recipient may keep a downloaded copy.

A new QR code will cancel access through the previous one.