Date correction is useful for an uploaded document appearing on the wrong day. If the chosen day differs from detection, the document retains its review flag. A Calendar change does not rewrite a Billing invoice's issue date.
Supporting documents
- The legible original and uploaded document to correct.
Compare the date with the original and save the correction
- Find the document and open the original. Identify issue date without confusing it with due date or payment date.
- Use Change date and choose the correct day. When detected date matches the original, use the action applying it.
- Check the proposed day before confirmation, then find the document on its new date.
- If differences or other wrong details remain, open Moderate. Account activity on the correction day retains old and new dates.
The document appears on the verified day, and the date change remains in activity history.
Related resources
Practical example
A receipt uploaded on 5 October is dated 30 September. Check the printed date, choose 30 September in Calendar and view the correction record on 5 October.
Frequently asked questions and solutions
The detected date is wrong.
Do not accept it merely to remove the flag. Compare the original, use Change date for the correct day and check Moderation information before approval.
The document has no detected date to apply.
Check the original. If you can confirm the date, enter it through Change date; if no date exists, clarify with the issuer rather than inventing one.