- In Shipping labels and deliveries, choose the order you are preparing to ship. Check the recipient, addresses, courier, parcel count and measurements before confirming.
- After issuance, track the result and download the document in the format suitable for your printer, PDF or ZPL. If issuance remains unconfirmed, sync the result before trying again.
Related resources
Practical example
An order for two units ships in one parcel. Check the address, courier, weight, dimensions and cash-on-delivery amount where applicable before confirming the AWB. Download the correct label and check the assigned number and result.
Frequently asked questions and solutions
Nu am primit confirmarea AWB-ului. Generez altul?
Check the synchronisation result and the order’s AWBs in eMAG before retrying. If a number is already assigned, use the existing document. Clarify an unclear result to avoid two shipments for the same order.
The address or parcel is wrong, but shipping has started. What should I do?
Check the AWB and actual courier status before editing or shipping again. Compare the recipient, handover point, weight and parcel count. Correcting saved details does not prove an issued AWB changed; clarify the shipping document.