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Searching store orders and products

Find an order, product, customer or tracking number without switching stores first.

  1. Open Global search and enter the order number, SKU, EAN, tracking number or buyer's name. In the full results, choose Seller Central and the required source.
  2. Compare the module and store name displayed beside the result, then open the record. Results use retrieved data and stores you can access.

Practical example

For example, the same ARHIVA-A4 code exists in two stores. Choose the result from Atelier U2 before checking the price or stock; the code alone does not identify the store.

Frequently asked questions and solutions

Why can I not find a product that exists in the store?

Check the identifier, filters and store's last synchronisation. Search does not automatically retrieve new store data. For a tracking number, check whether the shipment has been recorded in Fluxe.

Apar două rezultate cu același SKU. Pe care îl aleg?

Compară modulul și numele magazinului afișate lângă rezultat, apoi deschide înregistrarea exactă înainte de modificări. Același cod nu identifică singur magazinul.

Protected QR code

Send the PIN separately from the QR code. The link expires and is blocked after 10 incorrect PINs. You can revoke it here. A new QR code cancels the previous one. Changing or deleting the document invalidates access. An authorised recipient may keep a downloaded copy.

A new QR code will cancel access through the previous one.