- Choose the account and find the invoice by reference, date or status. Check the issuer, period and currency before using it to support an expense.
- These documents relate to eMAG services. Invoices your company issues to buyers are tracked separately in Fluxe Billing and eMAG Customer Invoices.
Related resources
Practical example
eMAG issues a RON 200 commission invoice to your company. In Service invoices, check the period, account and document and compare with settlement. The service invoice is an expense to assess, rather than the sales invoice to the customer.
Frequently asked questions and solutions
The service invoice is missing from customer invoices. Where should I look?
Use eMAG Service invoices for commissions and services, and Customer invoices for sales documents. Check the period and account, then available synchronisation; the two sets of records serve different purposes.
The order already has an invoice. Can I generate another?
Check the order’s linked document, issuer, number, total and status. Open the existing invoice before generating anything. For incorrect details, follow the invoice correction workflow; do not create a duplicate for the same sale.