- In Connections, open the store details. Compare the status, expiry date, and store and plugin versions before continuing the sync.
- Check Detected store features for the operations available through the connection. After a change in the store, run the test to check the connection again.
Related resources
Practical example
After updating the store plugin, open the connection and run the test. Compare the status, validity and Features detected in store. Resume an operation only if its required feature is available and the connection is confirmed.
Frequently asked questions and solutions
A feature is missing from the store. How do I check it?
Review Features detected in store and the plugin version, then run the test after store changes. Use only operations available to the connection. For a missing feature, describe it and the check result in Support without the connection secret.
The connection test succeeds. Does that mean all data is synchronised?
The test checks connection access at that moment. Separately review synchronisation results and retrieved order or product data. After changing the key, disconnecting or deleting, check connection status before any store operation.