- In Statistics → Coupons, choose the period and compare the code, number of orders and discount amount. Check the coupon type and expiry date.
- Use the module's Coupons page to change restrictions or prepare a new discount. The report shows coupon usage in the orders included in the analysis.
Related resources
Practical example
Coupon ARHIVA reduced three orders by RON 60 in total. Check included orders, coupon type and period before repeating the offer. Usage count and discount value are different indicators.
Frequently asked questions and solutions
The coupon exists, but the report shows no uses. What should I check?
Compare the period and order statuses and check the code actually applied in orders. An existing coupon does not mean it was used. To change conditions, go to Coupons, then check the offer.
The report differs from the one viewed directly in the store. What should I check?
Compare currency, date range, date type, order statuses and last retrieval. Review discounts and refunds and open orders explaining the difference. Current stock and downloads serve different purposes from the period’s revenue and are not added to it.