- Open the order and choose Edit. Correct the necessary buyer details, addresses or line items, and compare quantities, shipping and the total before saving.
- Choose Save and send to Woo and wait for the status to return to Synced. If the outcome is unclear, check the order in the store before sending the same changes again.
Related resources
Practical example
The customer corrects the town before shipping. Open the order, check the address and update the necessary fields, then compare items and total. After Save and send to Woo, follow the Synced status and check the order in the store.
Frequently asked questions and solutions
Saving did not confirm synchronisation. Should I resend the change?
Compare the WooCommerce order with the Fluxe operation result. If changes are already applied, do not resend them. For an unclear result, clarify the status before retrying and check linked documents.
Confirmation has an unclear result. Should I repeat the operation?
Open the exact order in the store and check its status, changes and existing refunds, then the synchronisation result. Clarify the result before retrying. Confirmation without a final response does not justify two orders, two refunds or two changes for the same request.