- For each store, save separately the included statuses, period, date, update, indicators, rankings, and number of rows. Choose the order statuses included in reports. Refunded is included automatically for return calculations; keep at least one other status selected. Reports use the chosen store, currency and date range. Scheduled updates retrieve changes periodically, while Immediate retrieves them as the store reports them.
- Start importing orders, products, customers and digital product access records for the selected interval. Choose all time, 365, 90, 30 or 7 days, 24 hours or a custom interval. Progress appears in Settings → Synchronizations without duplicating existing records.
Related resources
Practical example
You want to compare two complete months. Choose the same statuses and date type and check retrieved historical coverage. If one month is not fully synchronised, complete the data before interpreting changes.
Frequently asked questions and solutions
I changed statuses, and the report total changed. Is this normal?
Selected statuses change which orders are included. Compare the same configuration in both periods and check orders added to or removed from analysis. Keep the comparison criteria with the report.
The report differs from the one viewed directly in the store. What should I check?
Compare currency, date range, date type, order statuses and last retrieval. Review discounts and refunds and open orders explaining the difference. Current stock and downloads serve different purposes from the period’s revenue and are not added to it.