- For an eligible order that you fulfil, choose a courier available for that order and check the shipment details. The courier, address, locker received in the order, cash on delivery, insurance, weight, parcels, and options are sent only once after confirmation.
- Refresh the AWB to check its number, courier and latest status reported by eMAG. Fluxe retains the confirmed result and offers A4/A5/A6 PDF or ZPL downloads only for shipping labels with an eMAG identifier. If eMAG has confirmed only the reservation, the shipment remains Awaiting confirmation. Use Synchronize until the confirmed shipping label appears, without issuing a second shipment.
- Request via official connection that the order's courier selection can be redone. After unlocking, sync the order before choosing a new courier and preparing the shipment.
Related resources
Practical example
An order for two units ships in one parcel. Check the address, courier, weight, dimensions and cash-on-delivery amount where applicable before confirming the AWB. Download the correct label and check the assigned number and result.
Frequently asked questions and solutions
Nu am primit confirmarea AWB-ului. Generez altul?
Check the synchronisation result and the order’s AWBs in eMAG before retrying. If a number is already assigned, use the existing document. Clarify an unclear result to avoid two shipments for the same order.
The address or parcel is wrong, but shipping has started. What should I do?
Check the AWB and actual courier status before editing or shipping again. Compare the recipient, handover point, weight and parcel count. Correcting saved details does not prove an issued AWB changed; clarify the shipping document.