- Select the account and review the synced couriers. Check the service and courier account before preparing the shipping label.
- Confirm that the selection matches the order and delivery conditions. If the information has changed in eMAG, sync before issuing the shipping document.
Related resources
Practical example
The order requires a specific delivery service. In the courier list, compare the account and service with the order’s conditions before choosing the AWB. A listed courier does not guarantee every service it offers suits the shipment.
Frequently asked questions and solutions
The desired courier is missing or rejects the shipment. What should I check?
Check the eMAG account, service and delivery conditions, then update available data. Check eMAG activation and parcel measurements. Choose only a service accepted for that order.
The address or parcel is wrong, but shipping has started. What should I do?
Check the AWB and actual courier status before editing or shipping again. Compare the recipient, handover point, weight and parcel count. Correcting saved details does not prove an issued AWB changed; clarify the shipping document.