- Choose the account and review the synced addresses. Compare the pickup or return address with the location where the parcel is actually prepared.
- To correct account addresses, check the details in eMAG and update the list in Fluxe before using the address on a new shipping label.
Related resources
Practical example
The parcel leaves Warehouse, and returns go to the same location. Compare the actual address with the account’s logistics addresses before creating the AWB. The registered office and pickup address may differ.
Frequently asked questions and solutions
Adresa de ridicare este veche. Unde o corectez?
Check and correct account addresses in eMAG, then update the Fluxe list. Check the address before a new AWB and review shipping documents already issued separately.
The address or parcel is wrong, but shipping has started. What should I do?
Check the AWB and actual courier status before editing or shipping again. Compare the recipient, handover point, weight and parcel count. Correcting saved details does not prove an issued AWB changed; clarify the shipping document.