- Review account notifications and identify the product, order or connection they concern. Open the relevant page to check the current information.
- For a connection alert, check the status in Connections and then the last sync. Confirm resolution using the store's updated data.
Related resources
Practical example
You receive a notification about the Atelier U2 order. Open its destination and check the number, product and change time before continuing. A notification prompts a check; verify current data on the operation page.
Frequently asked questions and solutions
The notification is old, and the order status has changed. Which should I use?
Open the order and check its status and latest synchronisation. Use current information for your next action and keep the notification only as a record of the change. Do not generate documents from an unchecked historical status.
The message or notification is read. Is the operation resolved?
Open the related order, product or synchronisation and check its result. Reading a notification does not apply a correction or confirm payment or shipping. Keep the operation reference and follow its final status.