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Start and account

• Subscriptions …played date. Check that date before confirming. 3At expiry, choose Renew subscription next to the expired subscription. Checkout adds the expired Fluxe plan, WooCommerce and eMAG stores, and extra accountant seats. You can remove any item before paying. 4The basket is paid in a single payment. Each subscription keeps its own period and receives its own invoice in Invoice history only after payment is confirmed. 5For each active WooCommerce or eMAG module, check the price, payment status and expiry. Under Add store,…

Security and communication

• Frequently asked questions …-af921b832c basics Where can I find an invoice that I issued? All issued invoices remain in Invoicing, in the Issued Documents section. You can filter by date, customer, series, or number. Open the invoice for preview, download, sending, or checking collection. billing View Invoicing guide intrebare-73291d78cd basics How do I keep notifications that still need attention visible? After resolving a notification, you can dismiss it to keep only messages that still need attention in the list. Clear all dismisses all el…

Company activity

• Billing …ts, track collections, and keep all issued versions in a clear record. Prepare and issue documents The nomenclature with sorting by application or marketplace, eMAG and WooCommerce sources, and separate stocks Sorting by Application / marketplace module groups items, and labels and stocks show separately for Fluxe, eMAG, and each connected WooCommerce store. Billing table with filtering, selection and document actions Use filters to find documents and preview to check them without downloading. Selection lets you wo…
• Documents …eyboard shortcuts Open frequently used features with your own key combinations, without changing your colleagues' settings. Uploading supporting documents Upload invoices, statements and receipts as you receive them, then complete or check the details before confirmation. Automatic reading is available in Professional for 200 documents per month and in Business without this cap. Document scanning Photograph a document with your device and prepare it for review. Find information in your account Find documents by tit…
• Calendar …arching for it again in Archive. Check documents and due dates for a day or month Find the period's documents, check what needs attention and track outstanding invoices. Correct a document date in Calendar Compare the chosen date with the original and detected date before moving the document to another day. Check daily activity and recover a deleted document Track changes, export activity and restore documents still recoverable. You want to check what happened on a particular day. In Calendar, choose Day and the da…
• Accounting …pany's checks and its chosen external review. Check documents and accounting entries Accounting favorites for Companie U2 SRL: Chart of accounts, Suppliers and Customers. Keep frequently used pages in Favorites so you can return to them directly while you work. The Accounting sidebar with Favorites between Home and Records, the heart icon on desktop and the Add to favorites dialog after a long press on a phone Add a page using the heart icon. On a phone, you can also long-press and choose Add. To remove it, select …
• Customers …nd source application The export allows for the Entire period or an exact interval and can separately extract contacts from Customers, Invoicing, Documents, or eMAG. Identify the business partner and update contact details Keep an accurate customer, supplier or individual record and avoid duplicates. Elimină un contact fără să pierzi documentele Scoți din lucru un contact eligibil și păstrezi documentele deja asociate. Check a customer's documents and sales Compare documents, receipts and invoiced line items and do…
• AI Assistant …ontrolled AI routing. from-violet-500 to-indigo-600 admin.apps.show Conversational search in company documents Monthly statements with charts and bank coverage Customers with unpaid balances and payments due Guided document issuance, reminders and support Local processing before Fluxe AI routing AI Assistant Find company information, prepare documents and organise tasks through conversation. Review the proposal and confirm before an operation changes data. Make the request and review the proposal Requests and confi…

Organization

• Tools … analysis File converters Document templates Document transfer Vehiculele firmei Tools Prepare template documents, sign, estimate taxes and exchange files with customers or collaborators. Choose the tool for your activity Urmărește traseele GPS ale vehiculelor Compari drumurile înregistrate de mașini, opririle și pauzele, apoi consulți traseul păstrat la cursa finalizată. Find the right tool Reach the required activity quickly and keep frequent tools at the top of the list. Handwritten signature Apply your handwrit…
• Notes …rk progresses. Schedule and snooze note notifications Choose date, time and repeat settings to return to an activity on time. You want to keep the comment “The customer promised to pay on Friday” with Atelier U2 SRL’s invoice. Create a note and link it to the correct document so your team can find the discussion. A note keeps a working reference; record payment separately using evidence of the receipt. I wrote that the invoice is paid in a note. Why has the outstanding amount not changed? Notes do not allocate mone…

Integrations and support

• Seller Central … store eMAG calculators eMAG orders eMAG offers eMAG products eMAG stock eMAG prices eMAG pricing rules eMAG price schedules eMAG returns eMAG service invoices eMAG customer invoices Invoicing eMAG orders in Fluxe eMAG messages and complaints eMAG product costs eMAG product feeds eMAG categories eMAG VAT rates eMAG localities eMAG logistics addresses eMAG courier accounts eMAG parcel presets eMAG campaigns eMAG reports eMAG operating expenses eMAG profit calculator eMAG profitability analyses eMAG estimated and act…
• Customer support 11 Customer support Support Communication between the customer and the customer support team in the hub. from-rose-500 to-rose-600 admin.apps.show Create tickets Client replies Internal request management Customer support You send requests to the support team and keep all responses and attachments in the same conversation. Send and track a support request The main screen of the Customer Support application The status of requests and the action for a new ticket are immediately visible. Account Documents Selector wit…

AI Assistant

• Requests and confirmations in AI Assistant …erifică articolul și diferențele afișate, apoi confirmă salvarea; „Nu, 175 lei” corectează propunerea, iar Renunță o anulează. Pentru un stoc finit conectat la eMAG, verifică și magazinele către care se va trimite stocul după salvare. Dacă sincronizarea necesită verificare, consultă starea din Seller Central înainte să ceri o nouă trimitere. Pentru identificare după cod, spune „Caută produsul SKU A100 din nomenclator” sau „Schimbă prețul produsului cu codul SKU A100 din nomenclator la 120 lei”. Codul indicat se cau…

Accounting

• Organize your company's dashboard … două zile. In the browser: reports and interpreting values The dashboard below the application list brings together income, loss, turnover, invoices, valuable customers and invoices issued with today's date. With Billing access, it also includes the Document reports charts: cash flow, document composition, SPV status, stock, sales by product or agent and other available analyses. Annual reports cover 1 January through today. In trend charts, select a period to check exact values; for multiple series, use the legen…
• Validating documents before accounting recognition …ile. Accounting Law No. 82/1991 — supporting documents and accounting registers OMFP No. 2.634/2015 — financial and accounting document rules 10 September 2026 Invoices and credit notes, till receipts, cash receipts, statements and other documents supporting the transaction. Contracts, goods receipt notes, delivery notes, expense reports or customs documents where they substantiate the transaction's nature, quantity or timing. Check the active company, period and editing permission before any confirmation. Follow o…
• Bank reconciliation: allocating statement movements …iled with the bank. Check supporting documents for bank transactions RON bank journal Foreign currency bank journal The bank shows a RON 300 receipt, while the customer’s invoice is RON 500. Choose the correct transaction and invoice and allocate RON 300 using the statement. The invoice’s outstanding amount is RON 200. The RON 5 bank fee is a separate transaction; do not force it into the amount received from the customer.
• Accounting reports Choose the report answering your question and compare the same periods and data sources.
• Importing and exporting accounting data …any's legal form and accounting regime. Under ‘Import and export data’, filter by the ‘Accounting’ application, direction and period. Select the exact dataset: customers, suppliers, items, invoices or another available category. For a direct transfer from an accounting page, use “Download template,” “Export table,” and “Import” below the table. The export uses the page title and contains the data from that table. Keep the template columns and verify that the import file belongs to that page; the import is not autom…
• Accounting onboarding and takeover …ial balance and subsidiary account ledgers for double-entry bookkeeping. The receipts and payments journal and inventory register for single-entry bookkeeping. Customer, supplier, bank, cash, stock and fixed asset statements at the takeover date. The latest filed returns and accepted filing receipts. Check the active company, period and editing permission before any confirmation. Follow only steps applicable to the company's legal form and accounting regime. Choose the start date with the person who kept the previo…
• Accounting mappings: accounts used for drafts …ntry Reviewing and posting draft entries Correcting posted entries through reversal You have a services invoice and a goods invoice. Although both are supplier invoices, check mappings reflecting the nature of each transaction. Prepare a representative draft for each and check the accounts and amount. A mapping changed today does not rewrite entries already posted.
• Month-end closing before returns …rrect drafts are posted and identify any missing period-end transactions. Document validation Draft notes ciorne Compare bank and cash balances with documents, customers and suppliers with subsidiary ledgers, stock with movements and fixed assets with asset records. Explain differences before closing. Trial balance Under ‘Depreciation due’, check assets, month and amount. Confirm instalments and accounts, then use ‘Generate depreciation entry’. Review and post the resulting draft. Draft notes ciorne Under ‘Accounti…
• Entries in RON: checking the period's documents …ounting Law No. 82/1991 — supporting documents and accounting registers OMFP No. 2.634/2015 — financial and accounting document rules 10 September 2026 Prepare invoices and other documents received in lei. The contract, receipt, delivery or correction document explaining the transaction, as applicable. Check the active company, period and editing permission before any confirmation. Follow only steps applicable to the company's legal form and accounting regime. Select the company and period; check that the page matc…
• Entries in foreign currency: checking the period's documents …2/1991 — supporting documents and accounting registers OMFP No. 2.634/2015 — financial and accounting document rules 10 September 2026 Prepare foreign-currency invoices and purchase documents, together with exchange-rate evidence. The contract, receipt, delivery or correction document explaining the transaction, as applicable. Check the active company, period and editing permission before any confirmation. Follow only steps applicable to the company's legal form and accounting regime. Select the company and period;…
• Outgoing in RON: checking the period's documents …any's legal form and accounting regime. Select the company and period; check that the page matches the document's direction and currency. In the table, compare customer, issued number, date, value and document status with the original. Open the document to review its lines, not just the total. If a document is missing, check issuance, date, currency and corrections. A draft must not be treated as a finalized invoice. Document validation In double-entry bookkeeping, check the source entry and its posting. Before VAT…
• Outgoing in foreign currency: checking the period's documents …any's legal form and accounting regime. Select the company and period; check that the page matches the document's direction and currency. In the table, compare customer, date, currency, exchange rate and equivalent in lei with the original. Open the document to review its lines, not just the total. If a document is missing, check issuance, date, currency and corrections. A draft must not be treated as a finalized invoice. Document validation In double-entry bookkeeping, check the source entry and its posting. Befor…
• e-Invoices: checking the period's documents e-Invoices: checking the period's documents In “e-Invoices”, trace each document back to its verified source and accounting entry. Accounting Law No. 82/1991 — supporting documents and accounting registers OMFP No. 2.634/2015 — financial and accounting document rules 10 September 2026 Prepare issued tax invoices and invoices received through SPV, with communication evidence. The contract, receipt, delivery or correction document explaining the transaction, as applicable. Check the active company, period and editing…
• Orders …o its document and result in the related records. Contracts Generating invoices from contractual instalments Orders Overview: checking and explaining amounts The customer orders 20 units, and the first delivery is 8. Check the linked documents and 12 units remaining to deliver, then the invoiced portion. An order for 20 does not prove all goods have been delivered or invoiced.
• Contracts …d documents before entering data. Search for an existing transaction with the same reference to avoid duplication. Use ‘Add contract’ and check the number, date, customer, type, currency, advance, value, instalment count and start date. Complete ‘Instalments’ and ‘Invoice content’ according to the contract. Compare each instalment and billable line with the approved schedule. Paying an advance, generating a draft and issuing an invoice are distinct stages. Continue to the related records and compare dates and value…
• Generating invoices from contractual instalments Generating invoices from contractual instalments In “Generating invoices from contractual instalments”, prepare the data from actual documents and check the result in the associated records. Accounting Law No. 82/1991 — supporting documents and accounting registers OMFP No. 2.634/2015 — financial and accounting document rules 10 September 2026 Prepare verified contracts and instalments due in the selected month. Check the active company, period and editing permission before any confirmation. Follow only steps appli…
• Single-entry transaction list …s and accounting registers OMFP No. 2.634/2015 — financial and accounting document rules OMFP No. 170/2015 — single-entry bookkeeping 10 September 2026 Prepare invoices, receipts, statements and other evidence of receipts and payments. Check the active company, period and editing permission before any confirmation. Follow only steps applicable to the company's legal form and accounting regime. Check the company, period and documents before entering data. Search for an existing transaction with the same reference to…
• Payment instrument processing: checks Payment instrument processing: checks For checks, check the allocation to invoices and track bank confirmation separately. Accounting Law No. 82/1991 — supporting documents and accounting registers OMFP No. 2.634/2015 — financial and accounting document rules 10 September 2026 The complete payment instrument and documents for its issue or receipt. The related invoices and statement confirming collection or payment, once it has occurred. Check the active company, period and editing permission before any confirmation…
• Payment instrument status: checks … each instrument lacking collection or payment confirmation separately. Open the instrument workflow for allocations or corrections. Then compare the document, invoices and bank reconciliation. Process instruments Bank reconciliation The register status differs from the bank's information. Check the statement date and actual reconciliation, then correct the allocation or document through its workflow. Retain the bank evidence supporting the change. The instrument was received, but the invoice remains unpaid. What s…
• Payment instrument processing: promissory notes …s collected. Follow maturity and the result, then check allocation to the correct invoice. The instrument, invoices and bank evidence are tracked separately. A customer issues a RON 1,000 promissory note with a later due date. Check the issuer, beneficiary, amount, currency and maturity, and link it to the correct document. Track settlement separately from receiving it.
• Payment instrument status: promissory notes … each instrument lacking collection or payment confirmation separately. Open the instrument workflow for allocations or corrections. Then compare the document, invoices and bank reconciliation. Process instruments Bank reconciliation The register status differs from the bank's information. Check the statement date and actual reconciliation, then correct the allocation or document through its workflow. Retain the bank evidence supporting the change. The instrument was received, but the invoice remains unpaid. What s…
• Purchase journal: checking deductible VAT …4 — Article 5: D300 filing obligation for each tax period ANAF — special December deadline, Article 155(2) of the Tax Procedure Code 10 September 2026 Received invoices, goods receipt documents and, where applicable, customs and payment documents. Documents supporting VAT treatment and the tax point period. Check the active company, period and editing permission before any confirmation. Follow only steps applicable to the company's legal form and accounting regime. Check the company's VAT registration and tax perio…
• Sales journal: checking output VAT …024 — Article 5: D300 filing obligation for each tax period ANAF — special December deadline, Article 155(2) of the Tax Procedure Code 10 September 2026 Issued invoices and correction, delivery or service completion documents. Documents supporting VAT treatment and the tax point period. Check the active company, period and editing permission before any confirmation. Follow only steps applicable to the company's legal form and accounting regime. Check the company's VAT registration and tax period. Select the period …
• Balance sheet: checking financial statements …dgers and opening balance reconciliation. The inventory file: authorization, lists, balance confirmations, minutes and approval of how differences are treated. Customer and supplier statements, verified bank statements and cash, stock, assets, depreciation, loans, provisions and applicable adjustments. Closing entries and documents, tax computation and liability reconciliation. Previous financial statements and documents required for the entity's category: explanatory notes, directors' report, audit or statutory ex…
• e-VAT: checking differences against company records …ember deadline, Article 155(2) of the Tax Procedure Code 10 September 2026 The prefilled VAT return or document received from ANAF, if any. D300, VAT journals, invoices and evidence explaining the differences. Check the active company, period and editing permission before any confirmation. Follow only steps applicable to the company's legal form and accounting regime. Check the company, period and document received from ANAF. Distinguish issue date, communication date and the deadline applicable to that document. C…
• Suppliers …aw No. 82/1991 — supporting documents and accounting registers OMFP No. 2.634/2015 — financial and accounting document rules 10 September 2026 Prepare supplier invoices and contracts, together with identification details. Check the active company, period and editing permission before any confirmation. Follow only steps applicable to the company's legal form and accounting regime. Open “Suppliers” for the active company and search for the existing record before adding a new entry. Compare name, tax identification, a…
• Customers Customers Add a new entry or correct an existing one in a pop-up form separate from the table. Responsible agent Responsible agent lets you associate the partner with an active agent of the current company. Check the selected person before saving; you can later search or sort partners by agent. Accounting Law No. 82/1991 — supporting documents and accounting registers OMFP No. 2.634/2015 — financial and accounting document rules 10 September 2026 Prepare contract or order and customer identification documents. Chec…
• Delivery addresses: add and edit from the form …d accounting registers OMFP No. 2.634/2015 — financial and accounting document rules 10 September 2026 Prepare order and delivery instructions confirmed by the customer. Check the active company, period and editing permission before any confirmation. Follow only steps applicable to the company's legal form and accounting regime. Open “Delivery addresses” for the active company and search for the existing record before adding a new entry. Compare customer, recipient and full delivery address with the documents. For …
• Items: controlled addition and editing …he stock location and price, and correct only the necessary fields in the form. Check a different unit, such as a pack of 10 pieces, before using the quantity in invoices or stock. The Accounting Items form showing the Document organisation consulting service, code CONS-001, priced at RON 250 per hour with 21% VAT. Editing a service in the fictional Companie U2 SRL account. Screenshot from the private application, 13 October 2026. images/manual/accounting-articole-verificare-real-2026-10.mp4 images/manual/accountin…
• Trial balance …hile distorting balances. Report amounts are explained and can support accounting and tax checks. Accounting items Account sheet the big book Journal Register A customer’s account has a RON 1,000 opening balance, RON 500 in new invoices and RON 300 in receipts. The supported balance is RON 1,200. Compare the subaccount and trial balance totals; equal debits and credits do not prove the correct partner was chosen.
• Account sheet …le distorting balances. Report amounts are explained and can support accounting and tax checks. Accounting items Trial balance the big book Journal Register The customer’s balance rises from RON 1,000 to RON 1,200. In the account ledger, follow the RON 500 invoice and RON 300 receipt, with their dates and documents. Identify the first unsupported movement before correcting the balance.
• the big book …a report is incorrect. Totals are equal, but a partner balance seems wrong. What should I check? Follow the partner’s subaccount and documents, opening balance, invoices, receipts or payments and corrections. Compare the same period and currency. An entry against another partner may preserve equal totals while distorting balances. Report amounts are explained and can support accounting and tax checks. Accounting items Trial balance Account sheet Journal Register You want to explain an account’s turnover compared wi…
• Journal Register … report is incorrect. Totals are equal, but a partner balance seems wrong. What should I check? Follow the partner’s subaccount and documents, opening balance, invoices, receipts or payments and corrections. Compare the same period and currency. An entry against another partner may preserve equal totals while distorting balances. Report amounts are explained and can support accounting and tax checks. Accounting items Trial balance Account sheet the big book The RON 500 invoice has a posted entry, while another entr…
• Supplier situation: checking and explaining amounts …aw No. 82/1991 — supporting documents and accounting registers OMFP No. 2.634/2015 — financial and accounting document rules 10 September 2026 Prepare received invoices, payments, corrections and balance confirmations. Check the active company, period and editing permission before any confirmation. Follow only steps applicable to the company's legal form and accounting regime. Select the company, period and relevant account, partner, item or warehouse filter. Check that all documents required for the period are fin…
• Customer situation Customer situation In “Customer situation”, trace totals back to their documents and correct differences at the source. Amounts still to collect Amount receivable = maximum(0, Total invoiced − Received). Compare confirmed receipts with the customer's invoices and keep documents in different currencies separate. A RON 1,000 invoice with confirmed receipts of RON 750 leaves RON 250 receivable. A payment order received from a customer is not, by itself, evidence that the company's account has been credited. Accounting…
• Sales Overview: checking and explaining amounts …and relevant account, partner, item or warehouse filter. Check that all documents required for the period are finalized. Under ‘Sales Overview’, compare items, customers, quantities and sales values with the supporting records. Preserve correction signs and separate sales from receipts. Compare the same period and currency before interpreting trends. For a difference, open the source records and check the document and entry. Correct through the appropriate workflow, then return and compare totals again. Open source…
• Orders Overview: checking and explaining amounts …ument and physical location before an inventory correction. Report amounts are explained and can support accounting and tax checks. Orders Contracts Generating invoices from contractual instalments The order is for 20 units, with 8 delivered and an invoice linked to that delivery. Check the 12 units remaining to deliver and the uninvoiced portion by item. Do not close the order merely because there is an invoice for the first instalment.
• Managerial situations: checking and explaining amounts … report is incorrect. Totals are equal, but a partner balance seems wrong. What should I check? Follow the partner’s subaccount and documents, opening balance, invoices, receipts or payments and corrections. Compare the same period and currency. An entry against another partner may preserve equal totals while distorting balances. Report amounts are explained and can support accounting and tax checks. The company has RON 10,000 income and RON 7,000 expenses, but RON 4,000 in invoices are still unpaid. The RON 3,000 …
• Receipts and payments journal for single-entry bookkeeping … and accounting document rules OMFP No. 170/2015 — single-entry bookkeeping 10 September 2026 Statements, receipts and other evidence of collection or payment. Invoices and documents supporting the nature of transactions. Check the active company, period and editing permission before any confirmation. Follow only steps applicable to the company's legal form and accounting regime. Check the single-entry regime and year being tracked. Prepare documents for all bank accounts and cash registers used for the business. F…
• Document type mappings …cument or rule requiring review. Compare document type, direction, currency and treatment used in the exchange file with the documents before confirming. Check invoices, delivery notes, till receipts and transactions with distinct VAT treatment separately. The file code must represent the actual document. After confirmation, check the resulting document or export. For incorrect identification, use the available correction and retain confirmation history. Data transfer accounting The confirmed selection does not mat…
• Partner Mappings …company's legal form and accounting regime. Open ‘Partner Mappings’ and identify the document or rule requiring review. Compare extracted identity and selected customer or supplier with the documents before confirming. Compare the tax ID, country and name before confirming. Do not merge people or companies merely because their names are similar. After confirmation, check the resulting document or export. For incorrect identification, use the available correction and retain confirmation history. Suppliers The confir…
• Reports — Invoicing Reports — Invoicing Compare the values of issued tax documents and check advances and corrections separately in the selected currency. Invoices, advances and credit notes Group value = the sum of issued tax documents in the group, including the effect of credit notes. Final invoices retain the deductions stated; advances and credit notes whose source requires review are shown separately. The report uses the tax document's issue date and total. Drafts and pro formas are not issued invoices, and invoicing does not pr…
• Documents in the invoicing report Documents in the invoicing report Identify the invoices and credit notes making up the report's values without counting them twice. Currency and document group Keep the report's interval and choose the currency and group: commercial invoices, advances or credit notes with sources to review. The list shows the document number, date, partner and values. Check the value used in the report, including the sign of corrections. The document supporting the amount Open the invoice from its row or download the PDF and compar…
• Currency revaluation … to the end of the selected month; a later reversal does not remove the historical balance. For 401 and 404, check the received invoice for each item: separate invoices have separate balances and exchange differences, even for the same supplier. If an amount cannot be attributed to an invoice, check the received document, payment allocations and entries before revaluation. Trade advances in 409 and 419 are excluded from this revaluation. Cash advances in 542 may be revalued when the foreign currency balance and sou…

Archive

• Check and download selected files …ndisplayed items in current results. Check the count, narrow location or filter and select only needed documents before download or deletion. Prepare September invoices for the accountant. Choose period and category, check documents and download the selection. If there are 40 results and 20 on screen, Select all includes all 40. Organise and find files in Archive Recover files from trash or permanently remove them

Billing

• Invoice creation Invoice creation Prepare the invoice with the customer's details and sales items, then check the currency and total before issuing it. In Billing, choose Invoice and select the customer. Check the numbering series, issue date, due date and document currency. Use Add item for the products or services being invoiced. Enter the description, unit of measure, quantity and price, then check VAT if your company is VAT-registered. Complete Notes if information must appear on the invoice, then use Preview and issue. The inv…
• Drafts in Billing …he row's first column opens preview and the second expands document information and actions. On a computer, open preview from the document row. Compare issuer, customer, dates, currency, total and each line item with the displayed document without downloading it. From Menu, Continue editing returns to document completion, while Document details opens its page. Print, download or share the document. A draft is not an issued document; check and issue it before using it as a final document. With Signing access, you ca…
• Issued documents Issued documents Track finalized documents, receipts, credit notes and delivery to the customer. Print opens the document separately, preserving the page format and selected template. If the dialog does not open automatically, click Print on the document page. For a PDF open in a viewer, use its print command; on a phone, it may be in the share menu. Check the printer, paper size, orientation and pages before confirming. Track receipt status and Outstanding amount for each invoice in Issued documents. Unpaid, Parti…
• Collections and receipts … can prepare the corresponding receipt. If you start from Record payment on an invoice (the Collect action), you record the receipt only for that document. The customer and unpaid balance are pre-filled; change the amount for a partial receipt. To record a receipt for several invoices, open Issue document → Receipt and choose the customer and paid invoices. Check the business location, date, receipt method and amount before recording. For Cash, Also generate a receipt is selected automatically. Check the series bef…
• Payment orders …hoose invoices, goods receipt notes (NIRs), or credit notes, Fluxe calculates the rest, completes the details, and keeps track of the payment. Issued documents Customers in Billing You need to pay a supplier RON 1,200. Enter the beneficiary, IBAN, amount, currency and description, then link the invoice if available. The prepared order shows the payment instruction; check the actual transfer and statement separately. I created the order. Why does the supplier still show as unpaid? A prepared order does not confirm t…
• Customers in Billing Customers in Billing Save customer details for future invoices and consult documents already issued. Open customers with issued invoices and customers saved for future invoices. The list shows the issued invoice count, latest invoice date and customer status; View invoices automatically applies the appropriate filter in Issued documents. Invoice creation Drafts in Billing Issued documents Collections and receipts Începi colaborarea cu Atelier U2 SRL. În Nomenclator → Clienți alegi Adaugă client, completezi identita…
• Product and service catalog …nchronisation. From Menu, Edit opens the form with saved details; changes apply only after Save. If you cancel, the item stays unchanged. Group items by Fluxe, eMAG, WooCommerce or by a specific WooCommerce store. Alege Aplicatie / modul marketplace pentru gruparea generala sau alege Fluxe intai, eMAG intai, WooCommerce intai ori Woo . numele magazinului intai. Un articol conectat la mai multe surse pastreaza toate etichetele. Save the item without tracking a finite quantity by leaving the Quantity field blank. The…
• Billing settings and the ANAF connection …rimite facturi. Preferințele e-Factura, e-Transport și trimiterea automată se salvează separat în Servicii și trimitere automată. You can submit RO e-Invoice and invoices issued before connecting to SPV, if, at the time of submission, they are within the 5 working day deadline. The issue date is not counted; weekends and public holidays are excluded, and the deadline ends at the end of the fifth working day, according to Romanian time. The submission deadline is the earlier of the two dates: issue date + 5 working …
• Billing reports …es are zero or negative, no percentage is calculated. Document reports use issue date for the period and exclude drafts. Stock report shows current stock; Leads shows customers without issued documents. These two views do not reconstruct historical status for the selected interval. Search in All report data narrows table rows. Indicators and chart retain the full report for the selected period. For SPV documents and SPV messages, search also applies to indicators and charts; consult their guides before comparing. E…
• Incoming invoices …f refresh is unavailable, check authorisation and remaining retrievals. Invoice creation Drafts in Billing Issued documents Collections and receipts Payment orders Customers in Billing Product and service catalog Billing settings and the ANAF connection Billing reports SPV messages
• SPV messages … messages by type and does not represent a count of validated invoices. Invoice creation Drafts in Billing Issued documents Collections and receipts Payment orders Customers in Billing Product and service catalog Billing settings and the ANAF connection Billing reports Incoming invoices

Calendar

• Check documents and due dates for a day or month …or month viewed in Calendar. Only accessible information is available. Open Agenda and review displayed dates and deadlines in order. Open the invoice to check customer and receipts, or the note for the scheduled activity. A Notes notification does not automatically record a receipt or change an invoice due date. Track invoices due and outstanding balances Due dates shows issued invoices with payment deadlines in the selected day or month and a positive outstanding balance. The balance accounts for confirmed receip…

Customer support

• Send a support request with relevant documents Describe the specific problem and attach only information needed for checking it.
• Track replies and close a resolved request Continue in the same ticket and confirm resolution after checking the result.

Customers

• Identify the business partner and update contact details Identify the business partner and update contact details Keep an accurate customer, supplier or individual record and avoid duplicates. Contacts Before adding a business partner, search by name, tax identifier, email or phone. Application narrows to the selected origin. The same record may appear in Billing and Documents without being a duplicate. Editing the contact does not rewrite issued documents. Find the business partner and complete the record Verified business partner details: personal or company name, tax …
• Elimină un contact fără să pierzi documentele …tactul, factura rămâne păstrată; eliminarea nu anulează factura și nu înregistrează o încasare. Identify the business partner and update contact details Check a customer's documents and sales Import contacts and export the required list
• Check a customer's documents and sales Check a customer's documents and sales Compare documents, receipts and invoiced line items and download the period statement. Business partner activity Sales statistics use issued invoice and credit note line items, separately by currency. Pro forma invoices are excluded from sales. Net sales = invoiced line-item value − credit note line-item value. Net quantity = invoiced quantities − credited quantities. These values do not automatically represent received money; check payments and their allocation separately. Ch…
• Import contacts and export the required list …ves the date restriction. Prepare the file and check imported details The Excel file completed from the template and verified details of contacts to import. In Customers, choose Import and download Excel template. Keep its structure and complete contact types and details. Check tax identifiers, names and addresses. Choose the file through Upload completed Excel and apply import after review. Read the result and check created or updated records. If rejected, correct flagged information before retrying. For export, c…

Documents

• Uploading supporting documents Uploading supporting documents Upload invoices, statements and receipts as you receive them, then complete or check the details before confirmation. Automatic reading is available in Professional for 200 documents per month and in Business without this cap. Professional includes automatic OCR reading for the first 200 documents of each calendar month. After reaching the limit, continue uploading files: choose the document type, enter details from the original and confirm accuracy. The limit resets at the start of t…
• Find information in your account … câmp și apasă Enter. În panoul rapid din antet, butonul Filtre de căutare afișează sau ascunde rândul de aplicații. The period uses the document date for issued invoices and template documents, and the registration date for uploaded documents and other information. From quick search or the full list, open the file to compare the preview with saved information, without downloading or leaving the page. You have the same menu as in Documents for both photos and documents; on a phone, preview opens in a panel. Search …

Notes

• Keep an activity's context in notes …g official invoice, contract or contact information. A link opens the existing item without creating a copy. Also link WooCommerce orders; check store, number, customer and total before choosing. For repeated checks, use a checklist: documents to request, details to review or questions for the accountant. After saving the note, check completed activities directly in the list; each checkbox saves immediately. In the editor, press Enter for a new item and Enter on an empty item to continue with normal text. Bold, lis…
• Schedule and snooze note notifications … not exist, the month's last day is used. For a different deadline, change date or remove repeat and confirm. For monthly receipt checks, create “Check overdue invoices”, choose day 10 at 09:00 and Monthly repeat. Confirm and save; the notification reminds you without collecting invoice payments. Keep an activity's context in notes

Seller Central

• Operations needing attention …ect store. In Seller Central, open Needs attention. Compare the store, record and date; unconfirmed results appear first. The Module filter narrows the list to eMAG or WooCommerce. Open the operation and check the result on the module's page. A submission with an unconfirmed result may already have been applied in the store; check the status before submitting again. For example, order 784 has an unconfirmed result at Atelier U2. Check the order status and submission history before repeating the change; do not assum…
• Managing Seller Central stores Managing Seller Central stores Choose the store and check the connection and synchronisation before working. From Seller Central → Settings, choose eMAG configuration or WooCommerce configuration. In each module, check the connection, invoicing rules and first import result. For existing stores, compare the connection status, last synchronisation and number of operations needing attention. A connection that has been created but not checked does not confirm data retrieval. For example, Atelier U2 has an eMAG store a…
• Searching store orders and products Searching store orders and products Find an order, product, customer or tracking number without switching stores first. Open Global search and enter the order number, SKU, EAN, tracking number or buyer's name. In the full results, choose Seller Central and the required source. Compare the module and store name displayed beside the result, then open the record. Results use retrieved data and stores you can access. For example, the same ARHIVA-A4 code exists in two stores. Choose the result from Atelier U2 before che…
• eMAG …G product feeds eMAG categories Prețuri și campanii eMAG prices eMAG pricing rules eMAG price schedules eMAG campaigns Facturi și costuri eMAG service invoices eMAG customer invoices Invoicing eMAG orders in Fluxe eMAG product costs eMAG operating expenses Analiză și furnizori eMAG reports eMAG profitability analyses eMAG estimated and actual profit Suppliers and offers for eMAG Checking an eMAG profit analysis Checking a supplier for eMAG Comparing eMAG supplier offers
• WooCommerce …rders Organising WooCommerce orders WooCommerce parcels and returns Automating WooCommerce order preparation WooCommerce warehouses and procurement WooCommerce customer subscriptions WooCommerce customer requests Creating WooCommerce orders WooCommerce stock Checking a WooCommerce order Editing a WooCommerce order Refunding a WooCommerce order Products WooCommerce coupons WooCommerce feeds and catalog import WooCommerce products and variations Creating WooCommerce products Organising WooCommerce products Checking a…

Instrumente · Document templates

• Creating and tracking documents …o the recipient. Retain photographs and documents; reservation deadlines differ from limitation periods for claims. If you only organise transport in your own name on the customer's behalf, use Freight forwarding contract and specify instructions, carriers, insurance and settlement. If you undertake transport performance, check carrier obligations too. For fulfilment, identify storage, order preparation, transport, cash on delivery and returns separately; the merchant's obligations to the buyer do not transfer auto…

Instrumente · Document transfer

• Request documents through a link Request documents through a link Receive missing documents from a customer or collaborator in one place. An active Business plan is required for this activity. Ask Ion Popescu for one month's bank statement and invoices. After the first upload, check the list and reopen the request if more details are needed; files already received are retained. The recipient forgot a document? Reopen the request from its page while the link is active. If expired, create a new request. Receiving files does not mean document approva…

Instrumente · Handwritten signature

• Document signing …then review the resulting documents. The offer for Atelier U2 SRL selected in the signing request, with Link + PIN and Email available before sending. Search by customer name and check the selected documents before sending the request. Handwritten signature Apply your handwritten signature to documents or request signatures through a PIN-protected link. Signing drafts Signed documents Archive Trash for signing documents Saved signatures Ion Popescu needs to sign the RON 600 quote. Select the document and check ever…

Seller Central · WooCommerce

• WooCommerce connection WooCommerce connection Connect the store through the Fluxe plugin and check how orders, products and customers are imported. Install and activate the Fluxe România plugin in WooCommerce. For connection by code, use version 26.10.18 or later. In Fluxe, add the connection with the store's name and HTTPS address. In WooCommerce settings, find the store and choose Generate connection code. Check the displayed store, then copy Fluxe address and Connection code. In the same store's WordPress administration, open WooComme…
• WooCommerce overview and synchronisation …er permitted operation's details before sending them to the store. Check each line and confirm the data you are sending. Fetch the store's orders, products and customers. Progress and any errors appear in Settings → Synchronisations. Explicitly choose the version kept when Fluxe and WooCommerce have modified the same resource. Keep WooCommerce overwrites the local copy; Keep Fluxe sends the Fluxe version to the store and records the decision in history. Resolve conflicts in Settings → Synchronizations. WooCommerce …
• Invoicing WooCommerce orders …WooCommerce orders Set how order documents are prepared and who sends messages to the buyer. Select the store and open Settings → Invoicing. Set up the links to Customers, Catalog and stock, then check the series, due date, automatic documents and timing of SPV submission. Choose who sends messages to buyers: WordPress / WooCommerce or Fluxe. In WordPress mode, Fluxe does not send these messages; in Fluxe mode, WooCommerce messages are disabled to avoid sending them twice. Save the store settings before enabling au…
• Configuring WooCommerce statistics …cy and date range. Scheduled updates retrieve changes periodically, while Immediate retrieves them as the store reports them. Start importing orders, products, customers and digital product access records for the selected interval. Choose all time, 365, 90, 30 or 7 days, 24 hours or a custom interval. Progress appears in Settings → Synchronizations without duplicating existing records. WooCommerce Find the guide for each WooCommerce page, from connecting the store to orders, catalog, stock and reports. Start with t…
• WooCommerce orders WooCommerce orders Find store orders and choose the order to review or prepare. Select the store and find the order using its number, customer and filters. Compare the status, date and amount to identify the exact order you need. Open the order to view buyer details, line items, documents and payment. Review edits and refunds on their respective pages before confirming. WooCommerce Find the guide for each WooCommerce page, from connecting the store to orders, catalog, stock and reports. Start with the WooCommerce c…
• WooCommerce parcels and returns …ion before dispatch; an undispatched parcel can be canceled and recreated. After dispatch, Publish tracking to store adds the courier and tracking number to the customer's WooCommerce account. Check the confirmation in Synchronizations; this operation does not issue a new shipping label. Receive the customer's request through a link In Returns, choose the order and its established return period. Create customer return link generates a link limited to that order, valid for at most seven days and within the selected …
• WooCommerce costs and analysis …goods consumed − outbound shipping − payment processing − packaging − other costs − return costs. Contribution is an order analysis, not accounting profit. In Returning customers, compare identified store customers' order frequency and recency. In Replenishment, choose the demand period, supply lead time and safety days. Daily sales = units from paid orders in the complete days analysed ÷ days analysed. Requirement = max(0, max(threshold, daily sales × (supply lead time + safety days)) − known stock − quantities or…
• Automating WooCommerce order preparation …. Do not expand automation until the selection is clear. The rule is active but did not apply to the order. What should I check? Compare the period, conditions, customer and order products with the available store rule. Check its result and detected features before retrying. An active rule does not prove application to every order or payment.
• WooCommerce warehouses and procurement …oduct and variation. Compare the stock location and orders reserving stock. Do not release a reservation without checking its order. The change is saved, but the customer sees the old value. What should I check? Compare the store, product or variation code, publication status and submission result. For a rule or schedule, check the period and application conditions. Check the actual store product before repeating the change.
• WooCommerce segments and campaigns WooCommerce segments and campaigns Choose audiences with communication consent and review messages before activation. In Customers → Customers and campaigns, use Contacts and consents for notes, the customer link and evidence of marketing consent. Record the consent date and source only if you can confirm them. For back-in-stock requests, select the unavailable product requested by the customer. In Customer segments, choose the currency, period and thresholds for recency, order count and net revenue. Recency = days…
• WooCommerce coupons …g code does not guarantee every order is eligible. The coupon does not apply to an order. What should I check? Compare validity, threshold, accepted products or customers and usage limits. Check rules for combining discounts. Correct a condition only if it reflects the intended commercial offer. The rule is active but did not apply to the order. What should I check? Compare the period, conditions, customer and order products with the available store rule. Check its result and detected features before retrying. An a…
• WooCommerce customer subscriptions WooCommerce customer subscriptions Track and change the status of subscriptions supported by the store. In Orders → Customer subscriptions, reload subscriptions from the store. The feature requires the WooCommerce Subscriptions extension to be active; the page shows only confirmed actions for each subscription. From the subscription menu, you can pause, reactivate or cancel when the current status allows it. Check the effect on recurring payments and customer access before confirming. A canceled subscription cannot…
• WooCommerce B2B customer data WooCommerce B2B customer data Keep the customer's company, tax identifier and commercial approval. In Customers → B2B customers, search by customer name or Woo ID and choose Load B2B data. Check the identity before making changes. Complete the company and tax identifier, then confirm commercial approval only after your company's checks. Save to the store and track the result in Synchronizations. B2B approval does not validate VAT registration, change the WordPress role or automatically set prices or credit limits. …
• WooCommerce customer requests WooCommerce customer requests Track the person responsible, deadline and resolution of order-related requests. In Orders → Customer requests, choose Add request and find the order. Complete the subject, priority, responsible person and deadline in the store's time zone. Open the request from the row menu to update its status or responsible person. Overdue deadlines remain highlighted until resolved. For context in WooCommerce, add an internal note and choose Save note to store. This note is internal and does not em…
• Creating WooCommerce orders …uyer, products and delivery details for the order before sending it to the store. Use Add order on the Orders page to open the structured editor and choose the customer, addresses, products or variations, quantity, price, discount, VAT class, payment and delivery. The action appears only after a store is configured or selected; until then, the page provides direct access to setup. The formula for each line is: line value = quantity × unit price − discount. The total formula is: order total = sum of line values + VA…
• WooCommerce products and variations …us. Check the synchronisation result and store product. Do not adjust only the parent product when the issue concerns a variation. The change is saved, but the customer sees the old value. What should I check? Compare the store, product or variation code, publication status and submission result. For a rule or schedule, check the period and application conditions. Check the actual store product before repeating the change.
• Creating WooCommerce products …us. Check the synchronisation result and store product. Do not adjust only the parent product when the issue concerns a variation. The change is saved, but the customer sees the old value. What should I check? Compare the store, product or variation code, publication status and submission result. For a rule or schedule, check the period and application conditions. Check the actual store product before repeating the change.
• Organising WooCommerce products …pare classifications. The name resembles an existing record. Should I create another? Search and compare identification and records already used by products or customers. Confirm whether it is the same record or a distinct one before creating. Check links before deleting; a similar name does not prove identity.
• WooCommerce stock …stics period. Check the product or variation and last retrieval. For adjustments, use Stock and review the reason and store result. The change is saved, but the customer sees the old value. What should I check? Compare the store, product or variation code, publication status and submission result. For a rule or schedule, check the period and application conditions. Check the actual store product before repeating the change.
• Checking a WooCommerce order …very address with order details and the buyer’s confirmation. Office and delivery addresses may differ. Correct only incorrect information and separately check invoices and shipping documents already prepared. Confirmation has an unclear result. Should I repeat the operation? Open the exact order in the store and check its status, changes and existing refunds, then the synchronisation result. Clarify the result before retrying. Confirmation without a final response does not justify two orders, two refunds or two ch…
• Editing a WooCommerce order …eed; always check the selected store and period. Invoicing WooCommerce orders WooCommerce orders Checking a WooCommerce order Refunding a WooCommerce order The customer corrects the town before shipping. Open the order, check the address and update the necessary fields, then compare items and total. After Save and send to Woo, follow the Synced status and check the order in the store. Saving did not confirm synchronisation. Should I resend the change? Compare the WooCommerce order with the Fluxe operation result. I…
• Checking a WooCommerce product …us. Check the synchronisation result and store product. Do not adjust only the parent product when the issue concerns a variation. The change is saved, but the customer sees the old value. What should I check? Compare the store, product or variation code, publication status and submission result. For a rule or schedule, check the period and application conditions. Check the actual store product before repeating the change.
• Editing a WooCommerce product …us. Check the synchronisation result and store product. Do not adjust only the parent product when the issue concerns a variation. The change is saved, but the customer sees the old value. What should I check? Compare the store, product or variation code, publication status and submission result. For a rule or schedule, check the period and application conditions. Check the actual store product before repeating the change.
• WooCommerce brands …ut checking products. The name resembles an existing record. Should I create another? Search and compare identification and records already used by products or customers. Confirm whether it is the same record or a distinct one before creating. Check links before deleting; a similar name does not prove identity.
• WooCommerce tags …lear synchronisation. The name resembles an existing record. Should I create another? Search and compare identification and records already used by products or customers. Confirm whether it is the same record or a distinct one before creating. Check links before deleting; a similar name does not prove identity.
• WooCommerce attributes …ut checking products. The name resembles an existing record. Should I create another? Search and compare identification and records already used by products or customers. Confirm whether it is the same record or a distinct one before creating. Check links before deleting; a similar name does not prove identity.
• WooCommerce reviews …isation time and the moderation result for the exact review. Check the store and product before retrying. Keep necessary information if the review is part of a customer request. The name resembles an existing record. Should I create another? Search and compare identification and records already used by products or customers. Confirm whether it is the same record or a distinct one before creating. Check links before deleting; a similar name does not prove identity.
• WooCommerce customers WooCommerce customers Find store buyers and check their contact details and addresses. Select the store and find the customer by name or contact details. Verify their identity before opening or changing the information. From View, consult recent orders, open requests, subscriptions and synchronised B2B details. Continue in the appropriate list for the selected customer; use All customers to remove the filter. Load B2B data explicitly requests an update. Compare billing and shipping addresses with the current order.…
• Tracking WooCommerce syncs …leted and which differences need clarification. Select the store and review operations by status and time. Open the operation to identify the product, order or customer concerned. For a conflict, compare the Fluxe version with the WooCommerce version before choosing. For a submission with an unclear outcome, check the store before retrying to avoid duplicating its effect. WooCommerce Find the guide for each WooCommerce page, from connecting the store to orders, catalog, stock and reports. Start with the WooCommerce…

Seller Central · eMAG

• eMAG connection eMAG connection Connect your eMAG account and check authorization before synchronizing store data. Copy the IP address shown in eMAG Settings. Introdu adresa in eMAG Marketplace -> Contul meu -> Profil -> Detalii tehnice -> Adrese IP, apoi continua cu Utilizatorul API si Parola API. Keep your account data secure and check immediately if it is correct. You receive connection confirmation or a clear explanation; a successful connection can be used immediately for synchronization. Keep store stock isolated or allow it…
• Importing eMAG products Importing eMAG products Prepare eMAG products for the Catalog and complete the required classifications in Fluxe. Import all synchronized products not yet linked to the Product Catalog, with consent. Existing products are not duplicated; available images are displayed from eMAG links, and eMAG stock remains separate from Fluxe stock. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected your store y…
• eMAG waybills … not connected your store yet. Then choose the guide for your activity and check the selected store before retrieving or sending data. eMAG orders eMAG returns eMAG customer invoices Generating an eMAG shipping label An order for two units ships in one parcel. Check the address, courier, weight, dimensions and cash-on-delivery amount where applicable before confirming the AWB. Download the correct label and check the assigned number and result. Nu am primit confirmarea AWB-ului. Generez altul? Check the synchronisa…
• Activating a eMAG store Activating a eMAG store Choose the eMAG store and check the subscription terms before activation. Your main Fluxe subscription must be active to activate the module. Add the store in Connections first, then return to the activation page for the eMAG module. Select the exact store you want to activate. Check the displayed monthly price and currency; the store's payment and invoice are separate from the main subscription. If you have a Discount code, enter it and check the result before paying. If the page offers a t…
• eMAG calculators eMAG calculators Check the advertising budget, prices and purchasing requirements before making a decision. In eMAG → Tools → Calculators, choose the calculation and enter values for the same period and currency. Enter zero only after checking that the cost or quantity does not exist. Calculate displays the result without changing the offer or stock. For advertising: ROAS = attributed revenue ÷ advertising spend; ACOS (%) = advertising spend ÷ attributed revenue × 100. With revenue of RON 2,000 and advertising spen…
• eMAG orders …ot connected your store yet. Then choose the guide for your activity and check the selected store before retrieving or sending data. eMAG waybills eMAG returns eMAG customer invoices Generating an eMAG shipping label Find the Atelier U2 order by number and check its product, quantity, payment and delivery status. For two orders from the same customer, compare order numbers as well as the buyer’s name. Continue the invoice and AWB for the exact order. The order appears new in Fluxe but shipped in eMAG. What should I…
• eMAG offers eMAG offers Check the published offer and prepare a price or stock change. Choose the account and find the offer by name or code. Compare the price, stock and status before preparing the change. Confirm only the values you want to send. If the submission outcome is unclear, check the offer in eMAG and sync before repeating the operation. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected your sto…
• eMAG products eMAG products Identify products and check the information imported from the eMAG account. Find the product by name or code and check its identity, status and last update. Compare products only within the selected account and marketplace. Open the product title for its record. Compare documented physical stock, reserved quantity, local availability and the last quantity read from eMAG. An unknown value does not mean zero. From here, continue to the calculator with the product and known values already selected. Use e…
• eMAG stock eMAG stock Compare the quantity imported from eMAG with the stock you can deliver. Select the account, find the offer and check the date of the last sync. The displayed quantity reflects the store data imported at that time. For shared stock, link the eMAG product to the correct item in the Product catalogue and enable Shared stock with participating stores in connection settings. Enable the option in the other stores involved too. An identical name or code is not enough to match products. Confirm the inventory loc…
• eMAG prices eMAG prices Check offer prices before deciding on a change. Choose the account and find the product. Compare the current price with the accepted limits and product cost, in the same currency. eMAG offer prices exclude VAT. Use the Profit Calculator to assess costs and margin, then confirm the price change separately and check the result in eMAG. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected …
• eMAG pricing rules eMAG pricing rules Prepare pricing rules and check recommendations through simulation. Choose the product and a complete profit analysis. Set limits for price, profit, margin and ROI, then create the rule in simulation mode. Open the rule to view observations and decisions. A simulation recommendation does not change the offer; enabling changes in eMAG requires your confirmation and a review of the results. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit anal…
• eMAG price schedules eMAG price schedules Set when a price change should be evaluated or applied. Choose the product, financial analysis and desired price. Enter the scheduled time or interval and check the time zone and price limits. Check the schedule in simulation first. Open the details to see run results, and use pause or cancellation when commercial conditions have changed. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have …
• eMAG returns …not connected your store yet. Then choose the guide for your activity and check the selected store before retrieving or sending data. eMAG waybills eMAG orders eMAG customer invoices Generating an eMAG shipping label Clientul returnează una dintre două bucăți ale comenzii. Compari cererea cu produsul primit și factura inițială înainte de corectarea stocului sau a documentului. În Verifică și modifică returul alegi operațiunea disponibilă și confirmi Aplică în eMAG. Urmărești rezultatul; starea returului nu confirmă…
• eMAG service invoices …ore using it to support an expense. These documents relate to eMAG services. Invoices your company issues to buyers are tracked separately in Fluxe Billing and eMAG Customer Invoices. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected your store yet. Then choose the guide for your activity and check the selected store before retrieving or sending data. eMAG issues a RON 200 commission invoice to …
• eMAG customer invoices eMAG customer invoices Check customer documents already recorded in eMAG. In Settings → Invoicing, choose eMAG issues for that store. Open Customer invoices and synchronise documents. Complete invoices issued under the company's CUI are recorded in Invoices with their original number and amounts. Use Open in the Invoices record column to check the document. Recording does not issue a new invoice or resubmit the document through SPV. Keep the original eMAG document as supporting evidence; retrieved details do not re…
• Invoicing eMAG orders in Fluxe Invoicing eMAG orders in Fluxe Prepare invoices for eMAG orders and track issued documents. Choose the account and order, check the buyer details and products, then prepare the appropriate document. Compare the total and existing documents before issuing it. Track issuance in Fluxe, acceptance in SPV and invoice availability in eMAG separately. An invoice already present in eMAG is linked using its original number; do not reissue it. Check the correction document needed for a return separately. eMAG Find the guide …
• eMAG messages and complaints eMAG messages and complaints Find where to continue a conversation about an eMAG order. To respond to a complaint, review the conversation in your eMAG account and check the order number, request and response deadline. In Fluxe, you can review the order on the Orders page. Keep the response and documents in the buyer's eMAG conversation. Viewing the Messages page in Fluxe does not send a response. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Star…
• eMAG product costs eMAG product costs Keep the purchase costs used in eMAG sales analysis. In Realised profit, view line items with missing cost and open the order or Product costs. Enter the cost for the relevant product, store, currency and sale date, then check period coverage again. Prepare the CSV, XLS or XLSX file according to the columns displayed in Product costs (COGS). Identify the product by EAN, or offer identifier if EAN is missing; check the connection currency and effective date. If the date is missing, the import date…
• eMAG product feeds eMAG product feeds Check the appropriate workflow for transferring products to eMAG. To send a product from Fluxe, use the catalog's eMAG export and complete the required category and attributes. Check the product before confirming. If you are using a file provided for import into your eMAG account, follow that account's category template. The Feeds page does not confirm that products have been published. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analys…
• eMAG categories eMAG categories Find the category and attributes needed to classify a product. Select the account and sync the categories. Find the appropriate category for the product and check the imported information before preparing the export. The eMAG category and the category in the Fluxe catalog serve separate purposes. When submitting a product, complete the mandatory attributes for the selected eMAG category. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis…
• eMAG VAT rates eMAG VAT rates Check the tax rates imported for the selected eMAG marketplace. Choose the account and marketplace, then review the synced rates. Use the rate applicable to the product and check its tax classification before submitting the offer. The eMAG catalog does not change your company's VAT regime in Fluxe. Check the company's regime and avoid importing a rate from another marketplace. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with…
• eMAG localities eMAG localities Check the locality used in delivery details. Select the account and find the locality in the synced list. Compare the locality and county with the recipient's address before preparing transport. If you cannot find the locality, check the account's marketplace and update the list. Do not replace the buyer's locality with a similar one just to continue. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if y…
• eMAG logistics addresses eMAG logistics addresses Check the pickup and return addresses used by the eMAG account. Choose the account and review the synced addresses. Compare the pickup or return address with the location where the parcel is actually prepared. To correct account addresses, check the details in eMAG and update the list in Fluxe before using the address on a new shipping label. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if y…
• eMAG courier accounts eMAG courier accounts Identify the appropriate courier for shipping an eMAG order. Select the account and review the synced couriers. Check the service and courier account before preparing the shipping label. Confirm that the selection matches the order and delivery conditions. If the information has changed in eMAG, sync before issuing the shipping document. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have …
• eMAG parcel presets eMAG parcel presets Use appropriate parcel dimensions when preparing deliveries. Review the parcels saved for the eMAG account and compare their dimensions with the packed products. Choose the appropriate parcel when preparing the shipping label. Check the weight and parcel count for the current order; a parcel preset does not confirm your shipment's measurements. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you …
• eMAG campaigns eMAG campaigns Prepare the commercial checks before participating in an eMAG campaign. In Campaigns, select the store and synchronise the list. Open the campaign for Eligible offers. Check the period, preparation deadline, terms and minimum stock before choosing products. Compare the current price, campaign cap, lowest price in the last 30 days and available stock. eMAG supplies prices excluding VAT. Use Profit calculator to check whether the offer covers costs and desired profit; clarify missing values before deci…
• eMAG reports eMAG reports Compare sales, returns and costs of your eMAG activity for the selected period. Choose the account, currency and period. Compare the metrics with the orders and returns behind them and check when the data was last updated. Estimated operating profit = estimated operating revenue − cost of goods sold − expenses for the period, in the same currency. Fill in missing costs before using the result; the estimate is not your company's final accounting profit. eMAG Find the guide for the eMAG page you are work…
• eMAG operating expenses eMAG operating expenses Record the expenses you want to include in the period's analysis. Enter the expense, date, amount and currency for the selected eMAG account. Check the supporting document and the period it belongs to. Avoid recording the same expense twice. Before deleting it, check the effect on the period's report; records on this page do not replace accounting documents. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG …
• eMAG profit calculator eMAG profit calculator Assess profit and price limits before buying or selling a product. Enter the product, saleable quantity, currency, price, and purchase, transport, commission and service costs. Choose the applicable rates and check the period, quantity and contractual terms. Enter zero only for a cost you have confirmed does not apply. If starting from the product record, check the prefilled values and stock source. Complete costs and other missing values; the calculator retains the selected product when you …
• eMAG profitability analyses eMAG profitability analyses Find saved calculations and compare the assumptions used for a decision. Find the analysis by product and open the saved result. Check the price, quantity, currency, rates and conditions used at the time. For new conditions, start a recalculation from the existing analysis. The new calculation preserves the previous calculation's history, so you can compare decisions without losing the original assumptions. eMAG Find the guide for the eMAG page you are working on: orders, products, price…
• eMAG estimated and actual profit eMAG estimated and actual profit Compare a saved analysis with the period's confirmed sales and costs. Choose the product analysis and period, then enter confirmed costs and their sources. Check order coverage and purchase costs before comparing the results. Actual profit = confirmed revenue − cost of goods sold − other confirmed costs for the period. An incomplete result does not mean zero profit; resolve unfinished orders and missing values. eMAG Find the guide for the eMAG page you are working on: orders, produc…
• eMAG supplier product lists eMAG supplier product lists Upload the supplier's offer to check products and prices. Upload the file received from the supplier and open the import to map its columns. Check the name, codes, quantities, currency and VAT treatment. Review invalid rows separately before using the list for a ranking. Uploading the list does not publish products or automatically confirm purchase costs. After processing, continue in Product ranking from the uploaded list. Check the selected filename before starting analysis, including …
• Analyzing products from eMAG links Analyzing products from eMAG links Compare product information with the supplier's offer before calculating. Enter the links to the eMAG product and supplier offer, then start the analysis. Open the result to check the identity and values found. Compare each suggestion with the source page and confirm the values before using them in the Profit Calculator. Fill in missing information from a verified source. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analy…
• eMAG product ranking eMAG product ranking Prioritize supplier products with enough information for comparison. Choose the supplier list and start the ranking. Check product matches separately before using the opportunity ranking. Open the ranking and compare cost, quantity and the conservative scenario. A high ranking does not guarantee sales; check the sources and calculate the product's profitability before purchasing. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. S…
• Suppliers and offers for eMAG Suppliers and offers for eMAG Keep the supplier offers and terms you compare when purchasing. Add the supplier with the information source and check the details before marking the supplier as confirmed. Open the supplier to see the available offers and versions. Compare offers for the same product at the quantity you can actually order, including the minimum quantity and packaging. Confirm the supplier's identity and offer terms separately. eMAG Find the guide for the eMAG page you are working on: orders, products,…
• Checking eMAG product listings Checking eMAG product listings Identify product information that needs to be completed. Select the product and run the listing analysis. Review the title and missing information, then check the suggestions against the product's actual attributes. The score reflects the assessment in Fluxe and does not guarantee ranking or sales on eMAG. Applying and publishing a change requires a separate product review. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysi…
• eMAG product images eMAG product images Prepare accurate images for products sent to eMAG. Choose photos that show the actual product and that you have permission to use. Check the main image when preparing to export the product from the catalog to eMAG. The AI Images page does not confirm that an image has been generated or published. To change photos for an existing offer, use product management in your eMAG account. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. St…
• eMAG syncs eMAG syncs Update store data and track the result of each import. Choose the account and information you want to update, such as orders, products or returns. Start the sync and track its status and completion time. Read the message for an unsuccessful operation and correct the indicated condition before retrying. If an eMAG submission has an unclear outcome, first check what was applied in your eMAG account to avoid duplication. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, del…
• eMAG notifications eMAG notifications Find store changes that need review. Review account notifications and identify the product, order or connection they concern. Open the relevant page to check the current information. For a connection alert, check the status in Connections and then the last sync. Confirm resolution using the store's updated data. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected your store yet.…
• eMAG dashboard eMAG dashboard Check the account status and choose the activity to continue. Select the account and review the summary of orders, products and syncs. Open the operation's page to check the information and take the next action. Check the last update before using the values to make a sales or purchasing decision. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected your store yet. Then choose the gui…
• eMAG billing settings eMAG billing settings Set how documents for eMAG orders are prepared. Choose the eMAG account and check the billing rules, document series and issuance conditions. Save only after comparing the settings with how your company invoices its orders. For Fluxe issues, first disable the automatic invoicing service in the eMAG account and confirm this check in Fluxe. Choose the fiscal numbering series and publication options. For eMAG issues, keep issuance in eMAG and synchronise Customer invoices to record documents in F…
• eMAG rates eMAG rates Keep the contractual rates used to calculate profit. Review rate profiles and check the marketplace, currency, service and applicable period. Use Add for a new profile or open the profile that needs updating. Transcribe the terms from your company's documents and confirm them after checking. Archiving stops the profile from being used in new calculations and retains the analysis history. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Sta…
• Adding an eMAG rate Adding an eMAG rate Prepare a rate profile using your company's contractual terms. Choose the rate type, account, marketplace, currency and period. Enter the values and schedules from the annex, preserving the order of the tiers and the conditions for applying them. For transport or processing, check the weight and dimensions of the unit being charged. Volumetric weight (kg) = length (cm) × width (cm) × height (cm) ÷ contractual divisor. Confirm the profile only after comparing it with the applicable document. eMAG…
• Checking an eMAG rate Checking an eMAG rate Review the values and versions of a rate profile. In Rates, open the relevant profile and check the saved document, period and terms. Correct any details that have changed and retain evidence of the applicable rate. A change creates a new version. Check the selected rate before recalculating products; previous analyses retain the conditions used at the time. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG co…
• Generating an eMAG shipping label … your store yet. Then choose the guide for your activity and check the selected store before retrieving or sending data. eMAG waybills eMAG orders eMAG returns eMAG customer invoices An order for two units ships in one parcel. Check the address, courier, weight, dimensions and cash-on-delivery amount where applicable before confirming the AWB. Download the correct label and check the assigned number and result. Nu am primit confirmarea AWB-ului. Generez altul? Check the synchronisation result and the order’s AWBs i…
• Sending a product to eMAG Sending a product to eMAG Prepare the catalog product for publication or linking in eMAG. In the Fluxe catalog, choose to export the product to eMAG. Check the account, category and product identity; for an offer linked to an existing product, confirm the correct identification. Enter the price excluding VAT, price limits, stock, shipping and required attributes. Check the photo and description before confirming, then track the result in eMAG. eMAG Find the guide for the eMAG page you are working on: orders, produc…
• Checking an eMAG profit analysis Checking an eMAG profit analysis Review a product's saved result, costs and scenarios. In Profitability analyses, open the calculation you need. Compare the product, quantity, price, currency and costs before using the profit figure or price thresholds. Download the analysis to keep the result, or create a copy to recalculate. Check the changed values before the new calculation; the previous result is retained. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit …
• Checking eMAG actual profit Checking eMAG actual profit Identify differences between the estimate and the period's result. In Estimated vs actual profit, open the comparison and check the period, units sold and data coverage. Review cost sources and unresolved orders before interpreting the difference. Profit variance = actual profit − estimated profit for the quantity sold, in the same currency. The difference alone does not establish the cause; compare prices, quantities, returns and confirmed costs. eMAG Find the guide for the eMAG page yo…
• Checking an eMAG price schedule Checking an eMAG price schedule Track results and adjust the schedule when conditions change. Open the schedule from the list and compare the product, price, financial analysis and next run. Check the history before changing or resuming the schedule. Use pause when the conditions need review and cancellation when the schedule is no longer needed. An unconfirmed submission requires checking the price in eMAG before trying again. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deli…
• Checking an eMAG pricing rule Checking an eMAG pricing rule Compare recommendations and control how the rule is applied in eMAG. Open the rule and check the limits, financial analysis, observations and decisions. Use Evaluate now to check the recommendation under current conditions. Activate live mode only after reviewing the simulation and confirming that prices may be written to eMAG. You can switch to simulation or pause; Resume in simulation lets you check again before activating live mode again. eMAG Find the guide for the eMAG page you ar…
• Checking an eMAG supplier list Checking an eMAG supplier list Map the file columns and correct the import settings. In Supplier list analysis, open the file and map the product, code, quantity, price and currency columns. Check the sales unit and number of products per package. Review invalid rows and continue processing after correcting the mapping. Keep the original file as a reference; reading the file alone does not confirm the product or cost. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or …
• Checking an eMAG product ranking Checking an eMAG product ranking Confirm product matches before comparing purchasing opportunities. Open the ranking and compare each supplier product with the suggested product. Confirm the selected product only when the code, attributes and packaging match; use No candidate matches for an incorrect match. For confirmed line items, choose Open in calculator and check all costs. Complete insufficient data before using ROI to choose a product. eMAG Find the guide for the eMAG page you are working on: orders, product…
• Checking a supplier for eMAG Checking a supplier for eMAG Review the supplier's identity, sources and offers. In Suppliers and offers, open the supplier and check its identity and the information from sources. Confirm the supplier only after completing the commercial checks your company requires. Review offer versions and the terms for quantity, packaging and validity. Open the comparison for the product offer you want to purchase. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis…
• Comparing eMAG supplier offers Comparing eMAG supplier offers Compare the full product cost for the quantity you will order. From the supplier offer, open the comparison and enter Desired units and, if applicable, Maximum budget. Choose Recalculate comparison and check the actual quantity after applying the minimum order and packaging multiples. Goods value = actual quantity × unit price. Full cost per unit = full batch cost ÷ actual quantity. Compare values in the same currency; if the analysis uses a different quantity, choose Recalculate in c…
• Checking information from eMAG product links Checking information from eMAG product links Confirm sources and values before using them to calculate profit. In Link analysis, open the result and compare the product, price and terms with the source page. Check the observation time, quantity and currency. Correct suggestions that do not match and confirm the verified data for the calculator. A suggestion extracted from a page does not confirm the product's identity or the offer's commercial validity. eMAG Find the guide for the eMAG page you are working on: orde…

Declarations and reporting

• Preparing and submitting returns to ANAF …entries; confirming a document and posting an entry are two separate steps. source surse Drafts ciorne Posted and reversed postate-storno Reconcile bank, cash, customers, suppliers and stock against evidence. For double-entry bookkeeping, check the whole period’s trial balance; debit-credit equality alone does not prove all documents were recorded. For single-entry bookkeeping, check the Receipts and payments journal, Inventory register and tax records. Bank reconciliation Trial balance Receipts and payments journa…
• Declaration D100 … D101 with its own deadline. The tax profile valid throughout the interval, registered tax obligations and documents supporting any regime change. The period’s invoices and income/expense documents, contracts, expense claims, statements and stock or depreciation documents. The trial balance and income/expense account ledgers, posted accounting entries and tax records. Evidence of tax adjustments, non-taxable income, non-deductible expenses and reliefs where applicable. Previous D100 returns and accepted submission …
• Declaration D101 …, check the applicable rule. The tax profile valid throughout the interval, registered tax obligations and documents supporting any regime change. The period’s invoices and income/expense documents, contracts, expense claims, statements and stock or depreciation documents. The trial balance and income/expense account ledgers, posted accounting entries and tax records. Evidence of tax adjustments, non-taxable income, non-deductible expenses and reliefs where applicable. Previous D100 returns and accepted submission …
• D300 VAT return …r correcting clerical errors. The VAT registration decision, registered tax obligations, VAT period and special code documents where applicable. Purchase/sales invoices and credit notes, contracts, goods receipts, delivery notes and evidence of services supplied. Evidence of the tax point, payments relevant to VAT cash accounting, tax exchange rate and deduction rights. For EU operations: checked VAT codes, transport and delivery documents, operation nature and evidence of the place of supply. VAT journals, double-…
• Special VAT expense report D301 …mpleted in the official form. The VAT registration decision, registered tax obligations, VAT period and special code documents where applicable. Purchase/sales invoices and credit notes, contracts, goods receipts, delivery notes and evidence of services supplied. Evidence of the tax point, payments relevant to VAT cash accounting, tax exchange rate and deduction rights. For EU operations: checked VAT codes, transport and delivery documents, operation nature and evidence of the place of supply. VAT journals, double-…
• Recapitulative Declaration D390 VIES … not justify every exemption. The VAT registration decision, registered tax obligations, VAT period and special code documents where applicable. Purchase/sales invoices and credit notes, contracts, goods receipts, delivery notes and evidence of services supplied. Evidence of the tax point, payments relevant to VAT cash accounting, tax exchange rate and deduction rights. For EU operations: checked VAT codes, transport and delivery documents, operation nature and evidence of the place of supply. VAT journals, double-…
• D394 information return … D300 — form and instructions, OPANAF 174/2026 declaratia-300 declaratia-390 depunerea-declaratiilor-la-anaf 10 September 2026 You have domestic invoices to two customers and a correction for one. Compare numbers, partners, net amounts and VAT with the journals and keep the correction’s sign. Check the subset included by the Fluxe page and complete information required for the company’s circumstances in the official program.
• Special VAT return D398 — OSS and IOSS …fy the member state of consumption and applicable scheme before calculating. Confirmation of registration in the special regime and its effective date. Orders, invoices, returns and documents for transport or delivery to consumers. Evidence of the state of consumption, its applicable rate and separate records of eligible operations. The applicable ECB exchange rate, previous OSS returns and corrections broken down by original period. Check the special regime and registration period. Separate EU OSS, non-EU OSS or I…
• D406 information return — SAF-T …t least 30 calendar days from the request. The confirmed tax and accounting profile, tax ID and period details. The chart of accounts and opening balances, and customer, supplier, item, tax and measurement unit catalogs. Posted accounting entries, invoices, payments, stock documents and links between them. The fixed asset register for Assets; detailed stock records and the ANAF request for Stock. The trial balance, control reports, previous SAF-T returns and submission receipts. Confirm the obligation, regime and p…
• D212 single tax return …re sau o opțiune CASS pentru anul curent; alege secțiunea și anul potrivite. Identity documents, activity form and income records for each source and category. Invoices, receipts, statements and expense documents for activity taxed on actual income; tax records and inventory. Documents for income from other sources or abroad and evidence of tax paid abroad where applicable. The person’s CAS/CASS position, exceptions and options, previous return and submission receipt. Select the person/activity and confirm the acco…
• Intrastat Statistical Declaration …as exceeded in the previous or current year and when the obligation starts. The deadline is the 15th of the month following the reference month. Intra-EU goods invoices, delivery notes, CMRs and other evidence of physical movement. The description and eight-digit CN classification, country of origin, partner state and partner identification required by instructions. Quantity, net mass, supplementary unit, delivery terms, transaction nature and transport mode. Invoiced/statistical values, relevant transport costs, I…