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• Subscriptions …d. Amount due = (new plan's monthly price − actual monthly amount paid for the current plan) × days remaining ÷ 30. Fractions of a day are calculated to the second; the result is rounded to two decimal places. For an annual subscription, the amount paid is divided by 12 for the monthly equivalent. All compared amounts use the same currency and include the VAT applicable to each item. For example, with 20 days remaining, a subscription paid at 30 lei per month and a new plan at 60 lei per month, the difference is (6…
• Install Fluxe …d Fluxe but cannot upload the invoice photograph. What should I check? Check your internet connection, sign-in and camera or photo permission. Check the upload result before retrying. If the document was not added, you can continue in the browser with the same account and company. manual.pwa manual-pwa-page When receiving goods, open Fluxe from your phone’s icon and scan the invoice. At your desk, continue checking it in the same account on your computer. Installation gives quick access to the same service; check y…

Security and communication

• Frequently asked questions …splayed value. In My Account → My Company, under Decimal places for amounts, choose between 0 and 4 decimal places; the default is 2. The preview immediately shows the result: 1.234.567,89 with 2 decimal places and 1.234.567,8910 with 4 decimal places. Select Save Company to keep the company’s choice. Amounts extracted automatically from documents are normalized in Fluxe and displayed with the number of decimal places selected for the active company; unit prices retain the precision needed for calculation. Quantiti…

Company activity

• Billing …ate settings using the gear icon → 3. Finally, choose I will sign or Request signature. Company profile with VIES code, the intra-community invoice toggle, and the PDF result plus D390 separation 1. Activate the VIES code → 2. Enable Intra-community invoice (EU) and choose Services; Goods is available only to a normal VAT payer → 3. Check EUR, 0% VAT, and VIES → 4. Issue the PDF and confirm the operation in D390. Invoice with VIES verification, B2G public procurement, CPV code, and RO e-Transport threshold evaluati…
• Documents … scanning Photograph a document with your device and prepare it for review. Find information in your account Find documents by title or their text and narrow the results by source, type and date range. Checking extracted documents Compare the recognized data with the original document and correct the information before confirming. Document reports Identify documents awaiting review and compare Billing indicators separately for the selected period. Document validation Review unvalidated documents from all months, co…
• Accounting …cument or export the table; a transfer pair is counted only once. Disassembly page with the actual icon, the selected parent row, the blue separator, child uploads, and the add result popup 1. Open Operations → Disassembly, Special operations or Stock issue adjustments → 2. Select Add and complete the pop-up → 3. For disassembly, add each output through the pop-up and match the amounts exactly → 4. Confirm → 5. Select the parent and check child receipts below the table → 6. Select the row and correct only through i…
• AI Assistant …t before confirming: specify the exact name and tax identifier or date range. Check the proposal summary. If the operation has already been completed, open the resulting document and use the correction appropriate to its status. I do not know whether the confirmed operation finished. Should I request it again? Read the result and open the named document or page. Find the operation by partner, number and date before repeating it. If the result remains unclear, keep the time and message and request a check through Su…

Organization

• Tools …ents, financial indicators and risk signals, with interactive charts. File converters Convert documents to the formats available for each file and download the result. Document templates Prepare contracts, quotations, requests and other documents from templates. Fill in the details and download the document. Document transfer Send files or request documents through a PIN-protected link. Choose the access period and track the files received. Vehiculele firmei Administrează vehiculele și șoferii, verifică alimentăril…
• Handwritten signature …est Ion Popescu’s signature. Select the correct version, check the recipient and send the request. The request remains pending until signing is complete; check the result in the final PDF in Signing history. The request was sent. Why does the document not show as signed? Check the status in External requests and the request’s expiry. The document is signed only once the recipient completes the process. If access has expired, check whether a result exists before sending another request. Check the document’s requirem…

Integrations and support

• Seller Central …g a quantity. I changed stock. Why does the other store not show the same quantity? Check the store you worked in, product or variation code and synchronisation result. Check whether a shared-stock rule exists for that link. If stores have separate records, check each quantity in its own module. eMAG eMAG connection Importing eMAG products eMAG waybills Activating a eMAG store eMAG calculators eMAG orders eMAG offers eMAG products eMAG stock eMAG prices eMAG pricing rules eMAG price schedules eMAG returns eMAG serv…
• Customer support … attach only information needed for checking it. Track replies and close a resolved request Continue in the same ticket and confirm resolution after checking the result. You cannot download an invoice. Open Support from the account menu and create a ticket with the page, document number, time and displayed message. Attach a screenshot without unnecessary data and continue replying in the same ticket so the team can follow the resolution. My issue is not resolved yet. Should I create another ticket? Open the existin…

AI Assistant

• Requests and confirmations in AI Assistant … finding each page. You work with the selected company and the applications you can access; sending uses the company’s active connections. Describe the desired result in ordinary language. When the activity can be completed in the conversation, Fluxe AI asks only for the missing information. For an activity that must be completed on its own page, you receive the correct action directly, limited to your applications and permissions. In a long conversation, use Older messages to view previous answers and previews. Re…

Accounting

• Accounting reports …sources before interpreting a change; missing or unconfirmed data can affect the comparison. For example, a difference between invoice value and the accounting result may arise from VAT, advances, expenses or documents not yet recorded in the accounts. Do not force these totals to match. Two reports have different totals for the same month. Compare what each report measures, the transaction date, currency and source status. Open the documents explaining the difference; invoicing, payment receipt and accounting reco…
• Importing and exporting accounting data …rove it was imported. Check existing records before retrying to avoid duplicate documents. You have a controlled transfer with a verifiable dataset, period and result. Checking the ledger before recording and reporting Account Mappings Partner Mappings Item mappings Hand over September documents to your accountant. Choose the correct set, period and format, check the summary and download the file. In the receiving program, check the import and totals; downloading from Fluxe does not apply the data or file declarati…
• Accounting onboarding and takeover … omitted or recorded twice. Under ‘Configure company accounting’, confirm tax details and workflows used. Complete onboarding only after review, then check the resulting tax profile. Fiscal profile Prepare master data and detailed balance schedules. For data from another program, check file type, period and which records can actually be applied after import. Data transfer Chart of accounts In double-entry bookkeeping, compare opening balances account by account with the takeover trial balance and subsidiary documen…
• From supporting document to draft journal entry …hrough reversal The RON 500 services invoice is approved. In Draft sources, check its identity, date, currency and accounting rule, then prepare the entry. The result appears in Draft notes; it does not become a final register entry before checking and posting.
• Payroll: calculating and reviewing the month …ion and review; do not turn them into standard months just to produce payroll. Under ‘Payroll’, select year and month in ‘Select month and calculate’. Open the resulting payroll and check each employee's days, gross pay, contributions, deductions, income tax and net pay. Resolve flagged checks before confirmation. Confirm payroll only after reviewing every line; download ‘PDF summary’ and compare totals. ‘Bank payments CSV’ prepares payment data and does not execute transfers. Check payroll entries and liabilities,…
• Month-end closing before returns …balance Under ‘Depreciation due’, check assets, month and amount. Confirm instalments and accounts, then use ‘Generate depreciation entry’. Review and post the resulting draft. Draft notes ciorne Under ‘Accounting profit or loss and account 121 entry’, check revenue and expense account turnover. Confirm the period and turnover, then use ‘Generate account 121 entry’ and review it before posting. Recheck the trial balance after closing entries and continue with tax computation or applicable returns. Lock the period o…
• RON bank journal …ith RON 1,000, receives RON 300 and makes a RON 200 payment. Closing balance = opening balance + receipts − payments = 1,000 + 300 − 200 = RON 1,100. Compare the result with the complete statement and separately check fees or transactions explaining a different balance.
• RON cash book … supporting document; check whether a receipt or another workflow already records it. Compare every receipt and payment with the original document and check the resulting balance. Observe cash warnings and limits applicable to the specific situation. Reconcile the balance with cash and, in double-entry bookkeeping, the cash account. For foreign currency, keep amounts in the cash register's currency separate from their accounting equivalent in lei. Account sheet The balance is negative or does not match cash on hand…
• Foreign currency cash book … supporting document; check whether a receipt or another workflow already records it. Compare every receipt and payment with the original document and check the resulting balance. Observe cash warnings and limits applicable to the specific situation. Reconcile the balance with cash and, in double-entry bookkeeping, the cash account. For foreign currency, keep amounts in the cash register's currency separate from their accounting equivalent in lei. Account sheet The balance is negative or does not match cash on hand…
• Disassemblies …he exact value balance is used. Output value = sum of the values of each receipt. Confirmation requires Output value = Value issued. Allocate the value among the resulting items using the approved document without creating additional value. Correcting the operation For an incorrectly confirmed operation, Correct by reversal retains the reason and reversing movements. Check the accounting projection separately; confirming inventory does not mean posting the entry. Accounting Law No. 82/1991 — supporting documents an…
• Stock inventory count …ocuments and accounting registers OMFP No. 2.634/2015 — financial and accounting document rules 10 September 2026 Prepare authorization, inventory lists, count results and approved report. The item record and stock position in the relevant warehouse. Check the active company, period and editing permission before any confirmation. Follow only steps applicable to the company's legal form and accounting regime. Check the item, unit of measure and warehouses involved before continuing. ware Warehouses On the ‘Stock inv…
• Issuance of inventory items for use …ent and person who confirmed it remain in history. For corrections and reversals, complete the supporting document, reason and explicit confirmation. Check the resulting status and location before confirming; correcting an asset's history does not replace the document substantiating its movement or disposal. Accounting Law No. 82/1991 — supporting documents and accounting registers OMFP No. 2.634/2015 — financial and accounting document rules 10 September 2026 Prepare document putting the asset into use and evidenc…
• Orders Orders In “Orders: line items, delivery and invoicing”, prepare the data from actual documents and check the result in the associated records. Order quantities and values Line value = Quantity × Unit price. Line total = Line value + Line VAT. VAT applies only according to the transaction and the company's regime; VAT is zero on documents issued by a company that is not VAT-registered. Uninvoiced quantity = maximum(Ordered quantity − Invoiced quantity, 0). Compare what was ordered, delivered and invoiced separately.…
• Contracts Contracts In “Commercial contracts: advances and instalments”, prepare the data from actual documents and check the result in the associated records. Dividing the contract value Value to schedule = Contract value − Advance. Base instalment in bani = the integer part of Value to schedule in bani ÷ Number of instalments. Remainder to allocate in bani = the remainder when dividing the value to schedule in bani by the number of instalments. The first instalments each receive one ban from the remainder so that the sum o…
• Generating invoices from contractual instalments Generating invoices from contractual instalments In “Generating invoices from contractual instalments”, prepare the data from actual documents and check the result in the associated records. Accounting Law No. 82/1991 — supporting documents and accounting registers OMFP No. 2.634/2015 — financial and accounting document rules 10 September 2026 Prepare verified contracts and instalments due in the selected month. Check the active company, period and editing permission before any confirmation. Follow only steps appli…
• Daily allowances Daily allowances In “Daily allowances: travel and checking the taxable portion”, prepare the data from actual documents and check the result in the associated records. Travel allowance granted and checking limits Travel allowance = Daily allowance granted × Eligible days. The calculation from the entered daily values is: Calculated amount above the entered daily limit, in RON = maximum(Daily allowance granted − Tax-exempt daily allowance, 0) × Eligible days × Exchange rate. Confirm the eligible duration, the limit …
• Vehicle logbooks: routes and vehicle use Vehicle logbooks: routes and vehicle use In “Vehicle logbooks: routes and vehicle use”, prepare the data from actual documents and check the result in the associated records. Accounting Law No. 82/1991 — supporting documents and accounting registers OMFP No. 2.634/2015 — financial and accounting document rules 10 September 2026 Prepare vehicle logbook, vehicle details, actual routes and consumption documents. Check the active company, period and editing permission before any confirmation. Follow only steps applicab…
• Prepaid expenses: allocation across periods Prepaid expenses: allocation across periods In “Prepaid expenses: allocation across periods”, prepare the data from actual documents and check the result in the associated records. Accounting Law No. 82/1991 — supporting documents and accounting registers OMFP No. 2.634/2015 — financial and accounting document rules 10 September 2026 Prepare invoice, contract and period covered by the service or right. Check the active company, period and editing permission before any confirmation. Follow only steps applicable to t…
• Deferred income: recognition in the correct period …eferred income: recognition in the correct period In “Deferred income: recognition in the correct period”, prepare the data from actual documents and check the result in the associated records. Accounting Law No. 82/1991 — supporting documents and accounting registers OMFP No. 2.634/2015 — financial and accounting document rules 10 September 2026 Prepare contract, issued document and service period. Check the active company, period and editing permission before any confirmation. Follow only steps applicable to the …
• Single-entry transaction list Single-entry transaction list In “Single-entry transaction list”, prepare the data from actual documents and check the result in the associated records. Accounting Law No. 82/1991 — supporting documents and accounting registers OMFP No. 2.634/2015 — financial and accounting document rules OMFP No. 170/2015 — single-entry bookkeeping 10 September 2026 Prepare invoices, receipts, statements and other evidence of receipts and payments. Check the active company, period and editing permission before any confirmation. Fo…
• Payment instrument processing: checks …evidence of actual receipt and the bank transaction. Receiving a cheque or promissory note does not itself prove payment was collected. Follow maturity and the result, then check allocation to the correct invoice. The instrument, invoices and bank evidence are tracked separately. You receive a cheque for a RON 1,000 invoice. Record the instrument’s identity, partner, amount, currency and related document. Check presentation and settlement separately; receiving the instrument does not prove the bank has already coll…
• Payment instrument status: checks …evidence of actual receipt and the bank transaction. Receiving a cheque or promissory note does not itself prove payment was collected. Follow maturity and the result, then check allocation to the correct invoice. You can identify instruments requiring follow-up and evidence for settled instruments. A RON 1,000 invoice has an unsettled cheque. In the statement, compare the instrument, partner and status with bank evidence. Do not treat the receivable as settled merely because the instrument appears in the list.
• Payment instrument processing: promissory notes …evidence of actual receipt and the bank transaction. Receiving a cheque or promissory note does not itself prove payment was collected. Follow maturity and the result, then check allocation to the correct invoice. The instrument, invoices and bank evidence are tracked separately. A customer issues a RON 1,000 promissory note with a later due date. Check the issuer, beneficiary, amount, currency and maturity, and link it to the correct document. Track settlement separately from receiving it.
• Payment instrument status: promissory notes …evidence of actual receipt and the bank transaction. Receiving a cheque or promissory note does not itself prove payment was collected. Follow maturity and the result, then check allocation to the correct invoice. You can identify instruments requiring follow-up and evidence for settled instruments. You want to identify promissory notes approaching maturity. Check each instrument and linked document, then evidence of settlement. A matured instrument and a settled one have different statuses and different effects on…
• Tax calculation: the tax base and tax due …d expenses are RON 7,000, of which RON 200 are documented as non-deductible; assume no other adjustments. The accounting result is RON 3,000, and the example’s tax result is RON 3,200. In Tax calculation, check the treatments and document the RON 200 without adjusting it twice.
• Corporate Income Tax Record Register …ion explains an accounting result of RON 3,000 and a RON 200 non-deductible expense. In the register, check that the explanation and values produce a RON 3,200 tax result in this example without other adjustments. Keep the register with the calculation and adjustment document.
• Purchase journal: checking deductible VAT …riod. Do not confirm the absence of a transaction you know exists. The report is prepared. Does that mean the official obligation is fulfilled? Check the exact result the page provides and the applicable declaration or reporting steps. A calculation, export or local check does not prove official filing and acceptance. Keep the corresponding confirmation or acknowledgement and check the period and company before completing the work. The VAT journal contains verified transactions and treatments for reconciling return…
• Sales journal: checking output VAT …riod. Do not confirm the absence of a transaction you know exists. The report is prepared. Does that mean the official obligation is fulfilled? Check the exact result the page provides and the applicable declaration or reporting steps. A calculation, export or local check does not prove official filing and acceptance. Keep the corresponding confirmation or acknowledgement and check the period and company before completing the work. The VAT journal contains verified transactions and treatments for reconciling return…
• Balance sheet: checking financial statements … obliged to prepare annual financial statements merely by choosing double-entry bookkeeping. Complete the inventory of all assets and liabilities and reconcile results with the records. Check stock, fixed assets, receivables, payables, bank and cash, including differences, adjustments and approval documents. Stocktaking Fixed assets Customer situation Supplier situation Check closing entries, depreciation, schedules, valuations and tax. Compare the final trial balance with subsidiary ledgers and the comparative per…
• e-VAT: checking differences against company records …een document types. Reconcile by transaction, not merely by total. The report is prepared. Does that mean the official obligation is fulfilled? Check the exact result the page provides and the applicable declaration or reporting steps. A calculation, export or local check does not prove official filing and acceptance. Keep the corresponding confirmation or acknowledgement and check the period and company before completing the work. Differences have explanations and supporting documents on which a response can be ba…
• RO e-Transport in Accounting: document control …port; check subsequent changes and validity for the actual journey separately. A working status appears, but no confirmed UIT code. Check the actual submission result within the document workflow. Processing status or a prepared document does not prove a UIT code was assigned. The report is prepared. Does that mean the official obligation is fulfilled? Check the exact result the page provides and the applicable declaration or reporting steps. A calculation, export or local check does not prove official filing and a…
• Cost centers: recording and allocation Cost centers: recording and allocation Record centres, allocate amounts through confirmed allocations and review each centre's result. Accounting Law No. 82/1991 — supporting documents and accounting registers OMFP No. 2.634/2015 — financial and accounting document rules 10 September 2026 Prepare budget and approved expense allocation rules. Check the active company, period and editing permission before any confirmation. Follow only steps applicable to the company's legal form and accounting regime. Open “Cost cent…
• Profit centers: recording and allocation Profit centers: recording and allocation Record centres, allocate amounts through confirmed allocations and review each centre's result. Accounting Law No. 82/1991 — supporting documents and accounting registers OMFP No. 2.634/2015 — financial and accounting document rules 10 September 2026 Prepare rules for assigning revenue and expenses by activity. Check the active company, period and editing permission before any confirmation. Follow only steps applicable to the company's legal form and accounting regime. Open …
• the big book …ccount’s turnover compared with the previous month. Choose the period and compare corresponding accounts and entries with the trial balance. Higher turnover may result from a correction or reclassification; follow the documents as well as the total difference.
• Managerial situations: checking and explaining amounts …pport accounting and tax checks. The company has RON 10,000 income and RON 7,000 expenses, but RON 4,000 in invoices are still unpaid. The RON 3,000 accounting result is not the available payment balance. Compare receivables, liabilities and cash before deciding to spend.
• Account Mappings …documents before confirming. Check the rule valid on the document date. Changing future mappings does not correct posted entries. After confirmation, check the resulting document or export. For incorrect identification, use the available correction and retain confirmation history. Draft sources surse The confirmed selection does not match the source. Check the document and correct identity, then correct the mapping. Check records and files already produced separately; a new rule does not automatically rewrite them.…
• VAT Mappings … according to the transaction's nature. Check which values the selected export represents; an export cannot replace tax analysis. After confirmation, check the resulting document or export. For incorrect identification, use the available correction and retain confirmation history. Purchase journal The confirmed selection does not match the source. Check the document and correct identity, then correct the mapping. Check records and files already produced separately; a new rule does not automatically rewrite them. Th…
• Document type mappings …y notes, till receipts and transactions with distinct VAT treatment separately. The file code must represent the actual document. After confirmation, check the resulting document or export. For incorrect identification, use the available correction and retain confirmation history. Data transfer accounting The confirmed selection does not match the source. Check the document and correct identity, then correct the mapping. Check records and files already produced separately; a new rule does not automatically rewrite …
• Partner Mappings … Compare the tax ID, country and name before confirming. Do not merge people or companies merely because their names are similar. After confirmation, check the resulting document or export. For incorrect identification, use the available correction and retain confirmation history. Suppliers The confirmed selection does not match the source. Check the document and correct identity, then correct the mapping. Check records and files already produced separately; a new rule does not automatically rewrite them. The file …
• Item mappings …uct and unit of measure are truly equivalent. Check the quantity conversion before treating different packaging as the same item. After confirmation, check the resulting document or export. For incorrect identification, use the available correction and retain confirmation history. ware The confirmed selection does not match the source. Check the document and correct identity, then correct the mapping. Check records and files already produced separately; a new rule does not automatically rewrite them. The file was d…
• Management mapping …cation and the warehouse used in the destination software. Do not map an unknown depot to a warehouse merely to finish importing. After confirmation, check the resulting document or export. For incorrect identification, use the available correction and retain confirmation history. Warehouses The confirmed selection does not match the source. Check the document and correct identity, then correct the mapping. Check records and files already produced separately; a new rule does not automatically rewrite them. The file…
• Accounting Home …ue. Indicator total remains the sum for the entire indicator; Filtered total covers only the current selection. Export selection as XLSX downloads all filtered results, including those on subsequent pages. For a company with confirmed double-entry bookkeeping, Estimated and posted compares the gross result of documents in RON with income and expenses from entries posted in the selected period. Open the differences to review documents without postings, differences on the same documents and other entries. Difference …
• Reports — Accounting records Reports — Accounting records Compare income, expenses and the result from posted journal entries. The result from the general journal Income = credit − debit in class 7 accounts. Expenses = debit − credit in class 6 accounts. Result = income − expenses, including taxes already recorded as expenses. Entries posted in RON are included on their posting date. Drafts are excluded from the calculation. Income and expense closings generated in Fluxe and their reversals are excluded; check warnings for closings that cannot…
• Cost centers — Result per center Cost centers — Result per center Compare expenses allocated to the company's cost centres. Values attributed to the centre The cost centre table tracks expenses allocated in the interval. Compare centres with equivalent activities and periods; a low value may also reflect lines not yet allocated. The general management relationship is: centre result = allocated income − allocated expenses. The current page retains the indicators for the selected centre type. Checking the allocation If the Atelier centre has RON 800…
• Profit centers — Result per center Profit centers — Result per center Compare income allocated to the company's profit centres. Values attributed to the centre The profit centre table tracks income allocated in the interval. The centre's name does not turn the displayed income into net profit; analyse expenses and other obligations separately. The general management relationship is: centre result = allocated income − allocated expenses. The current page retains the indicators for the selected centre type. Checking the allocation If income of RON 2,0…

Archive

• Check and download selected files …r selection to your device. Viewing and downloading Preview avoids downloads made only for checking. Select all includes every item in the current location and results, including those not yet displayed. Changing location or filter clears selection. Compare originals and download the selection Files identified in the correct location and device space for downloading. Open file preview and check name, content and pages. Zoom for hard-to-read details. Open the menu by right-clicking on a computer or long-pressing on …

Billing

• Invoice creation …ecting. The customer says they did not receive the invoice. What should I check? Find the document in Issued documents and check the recipient’s address and sending result. If it is still in Drafts, check and issue it before sending. Resend the existing invoice when needed; do not issue a new one for the same sale.
• Drafts in Billing …n. The customer says they did not receive the invoice. What should I check? Find the document in Issued documents and check the recipient’s address and sending result. If it is still in Drafts, check and issue it before sending. Resend the existing invoice when needed; do not issue a new one for the same sale.
• Issued documents …rately by the ANAF response and acceptance date. If Acceptance not confirmed appears, check the response before sending again. An expired deadline or uncertain result can block another submission. While ANAF processes a transport declaration, its details remain locked. If verification is incomplete, use Resume ANAF check for the same upload; the declaration is not resubmitted. If submission status is uncertain, first check ANAF for the operation. Enter vehicle-change time in Romanian time; the new registration numb…
• Collections and receipts …anding receivable and, for cash, the option to generate a receipt as well. Attach the available evidence. Confirm the record and check each invoice’s status and the resulting receipt document. Invoice creation Drafts in Billing Issued documents Customers in Billing Atelier U2 SRL pays RON 300 by bank transfer towards a RON 500 invoice. Choose the invoice, statement date and receipt type, enter RON 300 and check the outstanding amount: 500 − 300 = RON 200. For cash, also check the receipt, series and details before …
• Billing reports …ludes the whole interval. For a narrow extract, select visible rows and use Export CSV; check the file before sharing. Margin seems too high or differs from the accounting result. Check goods receipt notes (NIR), linked products, period and currency. The report compares sales with purchases in the same period; full expenses and actual consumption are checked in accounting records. Invoice creation Drafts in Billing Issued documents Collections and receipts Payment orders Customers in Billing Product and service cat…
• Incoming invoices …rieved from SPV with those identified in uploaded or scanned documents. Search supplier or invoice number and use the SPV or Uploaded / scanned source to narrow results. For an invoice in a file, use Upload invoice; for a paper document, use Scan. Continue in the document addition workflow. After reading, check supplier and CUI, recipient, series and number, date, currency and total; complete or correct missing details before use. A file identical to one already retained is blocked at upload. A photograph or differ…
• SPV messages SPV messages Consult the company's e-Factura responses and tax correspondence and download the message explaining the ANAF result. In Billing → Reports → SPV messages, each row's label shows whether it comes from e-Factura or general SPV correspondence. Use Refresh e-Factura for invoice responses and Refresh SPV messages for general tax correspondence. e-Factura responses require an authorised ANAF connection. For general correspondence, open Settings → ANAF SPV and complete Certificate for SPV messages. Upload the…

Calendar

• Check documents and due dates for a day or month …ected period for the displayed day or month, or Across Calendar if the date is unknown, then press Search. Compare dates and business partners before opening a result. Open Filters and combine Source, Document type, Document review and SPV status. To see all period documents again, use Reset filters, which also clears search text. Open the correct document and compare original, number, business partner and total without downloading. When Related files appears, expand it to view files linked to that document. For an…

Customer support

• Send a support request with relevant documents …rt opens from the account menu. First check for an existing ticket about the same problem. A useful message specifies page, document, time, action and observed result. Do not send passwords, access codes or full card details. Describe the problem and attach documents Problem description, document identification and, if useful, a relevant screenshot or file. From the account menu, open Support and the new request form. Choose the appropriate category and priority. Enter a precise subject and describe what you did, e…
• Track replies and close a resolved request Track replies and close a resolved request Continue in the same ticket and confirm resolution after checking the result. Tracking resolution Keep clarifications for the same problem in the existing ticket. Close marks resolution and retains history. Delete is separate: it removes conversation and ticket-managed attachments, so do not use it when history must be retained. Continue the discussion and confirm resolution The existing ticket and result of the check requested by support. Open Support, find the request by…

Customers

• Import contacts and export the required list …e contact types and details. Check tax identifiers, names and addresses. Choose the file through Upload completed Excel and apply import after review. Read the result and check created or updated records. If rejected, correct flagged information before retrying. For export, choose source application and interval or All time, then Download Excel. Check contact types and origins in the file. Pe telefon, deschide Aplicații → Clienți și folosește Exportă contacte. Alege Aplicație sursă și perioada, apoi Descarcă Excel.…

Documents

• Uploading supporting documents … Professional, after the first 200 OCR documents in the current month, subsequent documents are prepared for manual completion and approval. Track progress and results in notifications. You can upload up to 100 documents within the last 60 minutes. You receive a notification that stays available until all documents have been analysed. If analysis takes more than two minutes, the notification reports the delay. At completion, it is replaced with the result and you can delete it. Always check automatically completed …
• Document scanning …ment already in your account. Do not upload the same scan again to speed up an analysis in progress. After submission, you can continue working. Processing and results remain in notifications, without submitted documents reappearing in the upload list. Check every document in Validation once the batch is complete. If scan analysis fails, open the notification result to see the reason. For an image in which no document was identified, photograph the complete original again, straight and well lit. To remove a saved s…
• Find information in your account Find information in your account Find documents by title or their text and narrow the results by source, type and date range. Pentru a ajunge rapid la o pagină, caută numele meniului din antet. Pagini și meniuri afișează imediat destinațiile accesibile din toate aplicațiile. De exemplu, Clienți poate apărea în aplicația Clienți, în Contabilitate și în Facturare · Nomenclator. Verifică aplicația și secțiunea afișate sub nume, apoi deschide destinația dorită. Poți folosi și săgețile sus/jos, urmate de Enter. Search i…
• Document validation …e or status filters to narrow the list. Documents being processed remain visible. Wait for analysis to finish before validation. If you opened a batch from the result notification, only documents in that batch not yet validated appear; approved documents are no longer listed. No documents to review confirms the company's work list is empty; open Approval history for previously reviewed documents. No results for these filters means unvalidated documents exist but current criteria hide them. Use Reset filters to retu…

Notes

• Keep an activity's context in notes …asily recognised title and write what needs checking, the relevant document and agreed deadline. Use Link document and search by identifying details. Check the result before inserting. For a required local file, use attachments and respect the displayed limit. Save the note, then open the link or attachment to check the chosen document. When the situation changes, use Edit and save. Pin to top keeps the note first. Archive moves information to Archived, where you can read or return it using Unarchive. Search title …

Seller Central

• Operations needing attention …nconfirmed operations and continue checking them in the correct store. In Seller Central, open Needs attention. Compare the store, record and date; unconfirmed results appear first. The Module filter narrows the list to eMAG or WooCommerce. Open the operation and check the result on the module's page. A submission with an unconfirmed result may already have been applied in the store; check the status before submitting again. For example, order 784 has an unconfirmed result at Atelier U2. Check the order status and …
• Managing Seller Central stores …. From Seller Central → Settings, choose eMAG configuration or WooCommerce configuration. In each module, check the connection, invoicing rules and first import result. For existing stores, compare the connection status, last synchronisation and number of operations needing attention. A connection that has been created but not checked does not confirm data retrieval. For example, Atelier U2 has an eMAG store and a WooCommerce store. Choose Connection for the required store and check its rules. Enable shared stock o…
• Searching store orders and products …stomer or tracking number without switching stores first. Open Global search and enter the order number, SKU, EAN, tracking number or buyer's name. In the full results, choose Seller Central and the required source. Compare the module and store name displayed beside the result, then open the record. Results use retrieved data and stores you can access. For example, the same ARHIVA-A4 code exists in two stores. Choose the result from Atelier U2 before checking the price or stock; the code alone does not identify the…
• eMAG … summary’s order count differs from eMAG. What should I check? Compare the account, market, filters and last retrieval time. Open synchronisation and check its result, then the specific orders. Do not prepare an order again before checking its current store status. The module is active, but I cannot see store data. What should I check? Compare the selected module and store, connection and latest synchronisation. Activating access does not itself load every order and product. For a missing operation, check store fea…
• WooCommerce …eck invoices and stock on their own pages. Magazinul nu aduce date noi. Cum verific? Select the exact store and check its connection and latest synchronisation result. Check for new changes in WooCommerce. If a transmission has an unclear result, check the store’s status before repeating it. The module is active, but I cannot see store data. What should I check? Compare the selected module and store, connection and latest synchronisation. Activating access does not itself load every order and product. For a missing…

Tools

• File converters Convert documents to the formats available for each file and download the result.

Instrumente · Document templates

• Creating and tracking documents …local council; track the deadline for refusing renewal. Do not confuse brokerage with commission agency: a broker's fee requires conclusion of the contract as a result of their activity, while commission agency also depends on expressly agreed terms. For consignment, complete goods insurance and separately authorise any sale on credit. For copyright, describe the work and separately specify Assignment type, assigned rights and uses for each right, Assignment duration and Assignment territorial scope. The work's pro…

Instrumente · File converters

• Convert a document to another format …does not automatically contain text or spreadsheet cells, and converting it to an image does not extract accounting data. Left the page without downloading the result? Select the original again and repeat conversion; the previous result is no longer available. Choose the format and download the converted document In Tools → File converters, select up to 20 files, at most 100 MB each and 100 MB total, and check each output format. PDF is suggested for Office documents when available; where no safe choice exists, sel…

Instrumente · Handwritten signature

• Document signing …, size and orientation so the signature does not cover the document's information. Check the document and signing consent, then use Apply and finish. Review the resulting PDF in Signing history; for another signature, continue from the latest signed version. Request another person's signature From Signing dashboard, choose Request signature; you can also start from Signing history using Request signing. Search and select up to 10 existing documents or upload the files to be signed. Choose Link + PIN to share the ac…
• Signing drafts …rch, Source, and Sort above the cards to find the appropriate documents. Select visible documents to Pin, Highlight, Copy, or Export CSV. Per page starts at 30 results and accepts values from 1 to 500. To save time, use Preview to review the document without downloading it. Continue signing from Documents to sign after reviewing it; preview does not change the document. Handwritten signature Apply your handwritten signature to documents or request signatures through a PIN-protected link. Document signing Signed doc…

Instrumente · Risk analysis

• Analyse a company's financial risk …information separately before deciding payment terms. Download the report to retain consulted indicators, sources, check date and missing years. Calculating the result Total assets in RON = non-current assets + current assets + prepaid expenses. Net result in RON = net profit − net loss. Net margin (%) = net result ÷ net turnover × 100. Liabilities / assets (%) = total liabilities ÷ total assets × 100. Financial autonomy (%) = equity ÷ total assets × 100. Cash / liabilities (%) = cash and bank balances ÷ total liab…

Instrumente · Tax calculator

• Estimate taxes for your activity …d CASS can increase at thresholds. Net-to-gross calculation finds the lowest gross amount ensuring at least the requested net under the entered assumptions. No result for a special regime, partial year or tax adjustments? Check classification and calculate specific obligations with the accountant; do not automatically apply ordinary-regime formulas. Enter income and compare tax regimes In Tools → Tax calculator → Simple calculator, enter gross income or desired net amount, period and expenses. Gross means business …
• Estimate tax interest and penalties …he 75% reduction for non-declaration only after the tax authority confirms conditions are met. Calculate and check days, interest, penalty and total. Compare the result with the decision and tax records before payment. Calculating the result Interest = principal in RON × 0.0002 × calendar days from the day after the due date through settlement date inclusive. Ordinary penalty = principal in RON × 0.0001 × the same days. Non-declaration penalty = the lower of principal in RON × 0.0008 × days and principal. No ordina…
• Check CAS and CASS for annual income …S, self-employment CASS and passive-income CASS separately. For income tax and personal net income, use Simple calculator or Advanced calculator. Calculating the result Minimum CAS 2026 = 25% × RON 48,600 from RON 48,600 of relevant combined income, or 25% × RON 97,200 from RON 97,200. Below the first threshold, CAS is optional with the statutory minimum base. PFA CASS = 10% × net income, capped at RON 29,160. For positive income below RON 24,300, CASS is topped up to RON 2,430 unless a statutory exception applies.…
• Check an expense's deductibility …ry conditions using the (i) button, then answer questions. For vehicles, exclude depreciation; for business travel, enter transport and accommodation only. Check result, conditions and legal basis. For sponsorship, separate non-deductible expense from tax credit; under microenterprise/standard-income assessment, do not treat the expense as reducing the income/standard-income base. Calculating the result Deductible business entertainment in RON = min(expense; max(0; 2% × statutory base − entertainment already deduct…

Seller Central · WooCommerce

• WooCommerce connection …ticket. The connection test succeeds. Does that mean all data is synchronised? The test checks connection access at that moment. Separately review synchronisation results and retrieved order or product data. After changing the key, disconnecting or deleting, check connection status before any store operation.
• WooCommerce overview and synchronisation …Check invoices and stock on their own pages. Magazinul nu aduce date noi. Cum verific? Select the exact store and check its connection and latest synchronisation result. Check for new changes in WooCommerce. If a transmission has an unclear result, check the store’s status before repeating it. The module is active, but I cannot see store data. What should I check? Compare the selected module and store, connection and latest synchronisation. Activating access does not itself load every order and product. For a missi…
• Invoicing WooCommerce orders …eck? Compare payment status with the issuing rule and check already-linked documents. A pro forma invoice does not prove an invoice was issued. Check automation results before manually preparing a new document to avoid duplication. The order already has an invoice. Can I generate another? Check the order’s linked document, issuer, number, total and status. Open the existing invoice before generating anything. For incorrect details, follow the invoice correction workflow; do not create a duplicate for the same sale.
• WooCommerce orders …ery addresses may differ. Correct only incorrect information and separately check invoices and shipping documents already prepared. Confirmation has an unclear result. Should I repeat the operation? Open the exact order in the store and check its status, changes and existing refunds, then the synchronisation result. Clarify the result before retrying. Confirmation without a final response does not justify two orders, two refunds or two changes for the same request.
• Organising WooCommerce orders …ry retains the changes. For multiple orders, select the rows and choose Update selection. Check the fields you want to change, then Preview changes. Review each result before Apply previewed changes; the labels field replaces the existing list in this operation. If an order has changed in the meantime, check it again before applying. To return quickly to the same work list, name the filters and choose Save view. The view is saved for the selected store. WooCommerce Find the guide for each WooCommerce page, from con…
• WooCommerce parcels and returns …irmed. Update through the appropriate return workflow. A request or refund does not automatically prove the goods can be sold again. Confirmation has an unclear result. Should I repeat the operation? Open the exact order in the store and check its status, changes and existing refunds, then the synchronisation result. Clarify the result before retrying. Confirmation without a final response does not justify two orders, two refunds or two changes for the same request.
• Automating WooCommerce order preparation …ed between preview and application must be checked again. Activate the rule for orders placed from now on. The same version applies only once to each order, and results appear in Automation history. Pause the rule to stop future applications. Editing and saving it returns it to paused status for checking again. WooCommerce Find the guide for each WooCommerce page, from connecting the store to orders, catalog, stock and reports. Start with the WooCommerce connection to connect your store to Fluxe. For daily work, ch…
• WooCommerce warehouses and procurement …h available stock only if it is the stock that should be sold. If you already use another automatic stock source, clarify the source before publishing. Check the result in Synchronizations. WooCommerce Find the guide for each WooCommerce page, from connecting the store to orders, catalog, stock and reports. Start with the WooCommerce connection to connect your store to Fluxe. For daily work, choose the orders or products page or the report you need; always check the selected store and period. You have 10 physical u…
• WooCommerce segments and campaigns …ays since the latest eligible order. Frequency = eligible orders in the selected period. Value = total revenue excluding VAT, after confirmed refunds. Check the resulting audience before using it. In Abandoned carts, import store data and prepare the recovery link for eligible carts. The cart must have explicit consent and must not already have been converted into an order. Carts with products requiring additional configuration are not recovered automatically. In Campaigns, prepare customer reactivation, back-in-st…
• WooCommerce coupons …active but did not apply to the order. What should I check? Compare the period, conditions, customer and order products with the available store rule. Check its result and detected features before retrying. An active rule does not prove application to every order or payment.
• WooCommerce customer subscriptions …fect on recurring payments and customer access before confirming. A canceled subscription cannot be reactivated through this action. After confirming, check the result in Synchronizations and reload the subscription. If the result is uncertain, check the store's status before another change. WooCommerce Find the guide for each WooCommerce page, from connecting the store to orders, catalog, stock and reports. Start with the WooCommerce connection to connect your store to Fluxe. For daily work, choose the orders or p…
• WooCommerce B2B customer data …fore making changes. Complete the company and tax identifier, then confirm commercial approval only after your company's checks. Save to the store and track the result in Synchronizations. B2B approval does not validate VAT registration, change the WordPress role or automatically set prices or credit limits. Tax checks and document conditions remain part of the order and invoicing flow. WooCommerce Find the guide for each WooCommerce page, from connecting the store to orders, catalog, stock and reports. Start with …
• WooCommerce feeds and catalog import …log import, use Check products. The export includes published simple products with a confirmed name, description, public URL, image, price and availability. The result also shows reasons for exclusion. Download CSV or Google XML for eligible products. Check the channel's additional requirements before uploading. The file uses the store's current price and does not recalculate it. For import, prepare a comma-separated CSV with no more than 100 products and 1 MB. The header contains sku and your chosen columns from n…
• WooCommerce customer requests …store and period. The customer requests an order address change. Link the request to the exact order, check responsibility and deadline, and keep the resolution result. Before replying, check whether shipping has started and which details can still be corrected. The request shows as resolved, but the order still has old details. What should I check? Open the order and check the store update result. Request status tracks team work and does not by itself prove the order changed. Clarify the operation and shipping doc…
• Creating WooCommerce orders …ck the created order and store status. Transmiterea are rezultat neclar. Creez comanda din nou? First find the order in WooCommerce and check the synchronisation result. If it exists, review its details instead of recreating it. Clarify status before retrying to avoid two identical orders. Confirmation has an unclear result. Should I repeat the operation? Open the exact order in the store and check its status, changes and existing refunds, then the synchronisation result. Clarify the result before retrying. Confirm…
• WooCommerce products and variations …up of up to 100 variations, with separate edit, duplicate and delete actions for each row. Each variation has its own update status; an error does not hide the results for other variations. WooCommerce Find the guide for each WooCommerce page, from connecting the store to orders, catalog, stock and reports. Start with the WooCommerce connection to connect your store to Fluxe. For daily work, choose the orders or products page or the report you need; always check the selected store and period. Creating WooCommerce p…
• Creating WooCommerce products …ion cannot be purchased. What should I check? Open the variation and check its attributes, code, stock, price and publication status. Check the synchronisation result and store product. Do not adjust only the parent product when the issue concerns a variation. The change is saved, but the customer sees the old value. What should I check? Compare the store, product or variation code, publication status and submission result. For a rule or schedule, check the period and application conditions. Check the actual store …
• WooCommerce stock …tock, identify the product or variation and choose Set stock, Increase stock or Decrease stock. Enter the quantity and reason for the adjustment, then check the result before confirming. Formulele sunt: Seteaza -> cantitate dupa = valoare; Crestere stoc -> cantitate dupa = cantitate inainte + valoare; Scadere stoc -> cantitate dupa = cantitate inainte - valoare. Modificarea unei variatii nu schimba automat stocul celorlalte variatii. WooCommerce Find the guide for each WooCommerce page, from connecting the store to…
• Activating a WooCommerce store …played monthly price and currency; the store's payment and invoice are separate from the main subscription. If you have a Discount code, enter it and check the result before paying. If the page offers a trial, check its duration and the date when billing starts. After the trial, the displayed fee is charged automatically unless you cancel beforehand. Choose Continue to secure checkout and check the store and amount before confirming. Afterwards, check the activation status in Fluxe; returning from the payment page …
• Checking a WooCommerce order …rmation; details already entered are not replaced. Before delivering on credit, review the risk analysis to set commercial terms. Check Fluxe documents and the result of each operation in the store separately. Prepare RO e-Transport for the invoiced order After issuing the Fluxe invoice, check whether the transport must be declared and whether the company has the required SPV authorization. Enter the parties, vehicle, route, documents and transported goods. Check the details before submitting to ANAF. Track the sta…
• Editing a WooCommerce order …us and check the order in the store. Saving did not confirm synchronisation. Should I resend the change? Compare the WooCommerce order with the Fluxe operation result. If changes are already applied, do not resend them. For an unclear result, clarify the status before retrying and check linked documents. Confirmation has an unclear result. Should I repeat the operation? Open the exact order in the store and check its status, changes and existing refunds, then the synchronisation result. Clarify the result before re…
• Refunding a WooCommerce order … for the same amount. Choose Review refund and compare the amount, stock and payment method. The operation is sent only after Confirm and send to Woo; check the result before continuing. WooCommerce Find the guide for each WooCommerce page, from connecting the store to orders, catalog, stock and reports. Start with the WooCommerce connection to connect your store to Fluxe. For daily work, choose the orders or products page or the report you need; always check the selected store and period. Invoicing WooCommerce ord…
• Checking a WooCommerce product …nd publication status. For a variable product, check the attributes and the variation you need separately. Use the edit page for corrections and check the sync result. A parent product's quantity does not replace checking the stock of the variation sold. WooCommerce Find the guide for each WooCommerce page, from connecting the store to orders, catalog, stock and reports. Start with the WooCommerce connection to connect your store to Fluxe. For daily work, choose the orders or products page or the report you need; a…
• Editing a WooCommerce product …ion cannot be purchased. What should I check? Open the variation and check its attributes, code, stock, price and publication status. Check the synchronisation result and store product. Do not adjust only the parent product when the issue concerns a variation. The change is saved, but the customer sees the old value. What should I check? Compare the store, product or variation code, publication status and submission result. For a rule or schedule, check the period and application conditions. Check the actual store …
• WooCommerce brands …d by name. Review the imported information and check the product associations before adding or changing a brand. Keep one name for the same brand and check the result in the store after sending the change. WooCommerce Find the guide for each WooCommerce page, from connecting the store to orders, catalog, stock and reports. Start with the WooCommerce connection to connect your store to Fluxe. For daily work, choose the orders or products page or the report you need; always check the selected store and period. Severa…
• WooCommerce tags …anises search and does not determine product taxation. A changed tag is not yet visible in the store. What should I check? Check the selected store, submission result and linked products. Check whether editing was confirmed before another action. Do not create a duplicate tag to compensate for unclear synchronisation. The name resembles an existing record. Should I create another? Search and compare identification and records already used by products or customers. Confirm whether it is the same record or a distinct…
• WooCommerce attributes …the product and check variations built from its attributes. Complete the required combination and variation details on the available page, then check the store result. Do not delete a used attribute without checking products. The name resembles an existing record. Should I create another? Search and compare identification and records already used by products or customers. Confirm whether it is the same record or a distinct one before creating. Check links before deleting; a similar name does not prove identity.
• WooCommerce reviews …d period. A buyer leaves a 4-star product review. Check its text, rating, product and status before moderation. Confirm the required action and check the store result. The review has a different status in the store and Fluxe. What should I check? Compare synchronisation time and the moderation result for the exact review. Check the store and product before retrying. Keep necessary information if the review is part of a customer request. The name resembles an existing record. Should I create another? Search and comp…
• Tracking WooCommerce syncs …he product or order, timing and each version’s values against the company’s actual decision. Confirm the available choice only after review and check the store result. A newer version is not automatically correct. The message or notification is read. Is the operation resolved? Open the related order, product or synchronisation and check its result. Reading a notification does not apply a correction or confirm payment or shipping. Keep the operation reference and follow its final status.
• Adding a WooCommerce store …icket. The connection test succeeds. Does that mean all data is synchronised? The test checks connection access at that moment. Separately review synchronisation results and retrieved order or product data. After changing the key, disconnecting or deleting, check connection status before any store operation.
• Checking the WooCommerce connection …nd the plugin version, then run the test after store changes. Use only operations available to the connection. For a missing feature, describe it and the check result in Support without the connection secret. The connection test succeeds. Does that mean all data is synchronised? The test checks connection access at that moment. Separately review synchronisation results and retrieved order or product data. After changing the key, disconnecting or deleting, check connection status before any store operation.
• Testing the WooCommerce connection …nd the plugin version, then run the test after store changes. Use only operations available to the connection. For a missing feature, describe it and the check result in Support without the connection secret. The connection test succeeds. Does that mean all data is synchronised? The test checks connection access at that moment. Separately review synchronisation results and retrieved order or product data. After changing the key, disconnecting or deleting, check connection status before any store operation.
• Changing the WooCommerce connection key …ort. The connection test succeeds. Does that mean all data is synchronised? The test checks connection access at that moment. Separately review synchronisation results and retrieved order or product data. After changing the key, disconnecting or deleting, check connection status before any store operation.
• Disconnecting a WooCommerce store …ion. The connection test succeeds. Does that mean all data is synchronised? The test checks connection access at that moment. Separately review synchronisation results and retrieved order or product data. After changing the key, disconnecting or deleting, check connection status before any store operation.
• Deleting a WooCommerce connection …ory. The connection test succeeds. Does that mean all data is synchronised? The test checks connection access at that moment. Separately review synchronisation results and retrieved order or product data. After changing the key, disconnecting or deleting, check connection status before any store operation.
• WooCommerce sales by category …tegory. A product can belong to several categories. Do not automatically add category totals to obtain store sales; check the product classifications behind the result. WooCommerce Find the guide for each WooCommerce page, from connecting the store to orders, catalog, stock and reports. Start with the WooCommerce connection to connect your store to Fluxe. For daily work, choose the orders or products page or the report you need; always check the selected store and period. The same product belongs to Office and Arch…
• WooCommerce stock overview …rrent and is not limited by the statistics period. Check the product or variation and last retrieval. For adjustments, use Stock and review the reason and store result. The report differs from the one viewed directly in the store. What should I check? Compare currency, date range, date type, order statuses and last retrieval. Review discounts and refunds and open orders explaining the difference. Current stock and downloads serve different purposes from the period’s revenue and are not added to it.

Seller Central · eMAG

• eMAG connection … identity and authorisation, then synchronise and compare an order and product with store data. Confirm the connection through retrieved data and the displayed result. Autorizarea nu permite sincronizarea. Ce verific? Check the connection details, account, market and permissions used in eMAG. Read the test or synchronisation result and correct the connection using the displayed instructions. Do not use another company’s access to continue. The connection test succeeds. Does that mean all data is synchronised? The t…
• Importing eMAG products … The change is saved, but the customer sees the old value. What should I check? Compare the store, product or variation code, publication status and submission result. For a rule or schedule, check the period and application conditions. Check the actual store product before repeating the change.
• eMAG waybills …and options are sent only once after confirmation. Refresh the AWB to check its number, courier and latest status reported by eMAG. Fluxe retains the confirmed result and offers A4/A5/A6 PDF or ZPL downloads only for shipping labels with an eMAG identifier. If eMAG has confirmed only the reservation, the shipment remains Awaiting confirmation. Use Synchronize until the confirmed shipping label appears, without issuing a second shipment. Request via official connection that the order's courier selection can be redon…
• Activating a eMAG store …played monthly price and currency; the store's payment and invoice are separate from the main subscription. If you have a Discount code, enter it and check the result before paying. If the page offers a trial, check its duration and the date when billing starts. After the trial, the displayed fee is charged automatically unless you cancel beforehand. Choose Continue to secure checkout and check the store and amount before confirming. Afterwards, check the activation status in Fluxe; returning from the payment page …
• eMAG calculators …he calculation and enter values for the same period and currency. Enter zero only after checking that the cost or quantity does not exist. Calculate displays the result without changing the offer or stock. For advertising: ROAS = attributed revenue ÷ advertising spend; ACOS (%) = advertising spend ÷ attributed revenue × 100. With revenue of RON 2,000 and advertising spend of RON 400, ROAS is 5 and ACOS is 20%. Profit after advertising deducts advertising spend from the contribution remaining after goods, fees, logi…
• eMAG orders …the order number, confirm the change and press Apply in eMAG. Orders prepared by eMAG have their own workflow and are not changed through these actions. If the result is unconfirmed, use Synchronise status before another change. If the order has changed in the meantime, review the details again before confirmation. Open the order title for its record and timeline. Check invoice issuance, SPV confirmation, publication on eMAG and the AWB separately. For order documents, continue in Fluxe Billing; for shipping, in AW…
• eMAG offers …elds. Check the store offer after the operation response. Actualizarea ofertei are rezultat neclar. O retrimit? Check the offer in eMAG and the synchronisation result before retrying. Compare the values actually applied with those requested. If the result remains unclear, keep the operation reference and time and request a check through Support. The change is saved, but the customer sees the old value. What should I check? Compare the store, product or variation code, publication status and submission result. For a…
• eMAG products … The change is saved, but the customer sees the old value. What should I check? Compare the store, product or variation code, publication status and submission result. For a rule or schedule, check the period and application conditions. Check the actual store product before repeating the change.
• eMAG stock …note alone does not confirm physical receipt of a return. Before updating, check the intended eMAG product and warehouse. Use a confirmed quantity and track the result in the offer before making another adjustment. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected your store yet. Then choose the guide for your activity and check the selected store before retrieving or sending data. Importing eMA…
• eMAG prices … the same currency. eMAG offer prices exclude VAT. Use the Profit Calculator to assess costs and margin, then confirm the price change separately and check the result in eMAG. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected your store yet. Then choose the guide for your activity and check the selected store before retrieving or sending data. eMAG pricing rules eMAG price schedules eMAG product…
• eMAG pricing rules …view observations and decisions. A simulation recommendation does not change the offer; enabling changes in eMAG requires your confirmation and a review of the results. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected your store yet. Then choose the guide for your activity and check the selected store before retrieving or sending data. eMAG prices eMAG price schedules eMAG product costs eMAG pr…
• eMAG price schedules …sired price. Enter the scheduled time or interval and check the time zone and price limits. Check the schedule in simulation first. Open the details to see run results, and use pause or cancellation when commercial conditions have changed. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected your store yet. Then choose the guide for your activity and check the selected store before retrieving or se…
• eMAG returns …status does not automatically create a credit note or record goods receipt. Check documents, refund and actual quantity received separately. For an unconfirmed result, use Synchronise status before another change. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected your store yet. Then choose the guide for your activity and check the selected store before retrieving or sending data. eMAG waybills …
• eMAG messages and complaints …or complaint in your eMAG account to send the actual response using available options. Check the order number and recipient before sending. Keep the resolution result in company records. The message or notification is read. Is the operation resolved? Open the related order, product or synchronisation and check its result. Reading a notification does not apply a correction or confirm payment or shipping. Keep the operation reference and follow its final status.
• eMAG product feeds …re item CONS-01 for eMAG. In Catalog, check its identity, category, characteristics, images, price excluding VAT and stock, then confirm export. Check the eMAG result; a prepared file or Feeds page does not confirm publication. The product was prepared but does not appear published. What should I check? Check the eMAG submission result, required category and characteristics, and product identity. If the result is unclear, check the store before resending. For a file import, follow the template available in your eMA…
• eMAG campaigns … The change is saved, but the customer sees the old value. What should I check? Compare the store, product or variation code, publication status and submission result. For a rule or schedule, check the period and application conditions. Check the actual store product before repeating the change.
• eMAG reports …mated operating profit = estimated operating revenue − cost of goods sold − expenses for the period, in the same currency. Fill in missing costs before using the result; the estimate is not your company's final accounting profit. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected your store yet. Then choose the guide for your activity and check the selected store before retrieving or sending data…
• eMAG profit calculator …100. Values are in the scenario currency; a zero denominator makes the metric incalculable. Check non-recoverable VAT and stock recovered from returns separately. The result estimates the stated scenario, without confirming market demand or final accounting profit. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected your store yet. Then choose the guide for your activity and check the selected sto…
• eMAG profitability analyses eMAG profitability analyses Find saved calculations and compare the assumptions used for a decision. Find the analysis by product and open the saved result. Check the price, quantity, currency, rates and conditions used at the time. For new conditions, start a recalculation from the existing analysis. The new calculation preserves the previous calculation's history, so you can compare decisions without losing the original assumptions. eMAG Find the guide for the eMAG page you are working on: orders, products, price…
• eMAG estimated and actual profit …s and costs. Choose the product analysis and period, then enter confirmed costs and their sources. Check order coverage and purchase costs before comparing the results. Actual profit = confirmed revenue − cost of goods sold − other confirmed costs for the period. An incomplete result does not mean zero profit; resolve unfinished orders and missing values. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not …
• Analyzing products from eMAG links …are product information with the supplier's offer before calculating. Enter the links to the eMAG product and supplier offer, then start the analysis. Open the result to check the identity and values found. Compare each suggestion with the source page and confirm the values before using them in the Profit Calculator. Fill in missing information from a verified source. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if …
• eMAG syncs eMAG syncs Update store data and track the result of each import. Choose the account and information you want to update, such as orders, products or returns. Start the sync and track its status and completion time. Read the message for an unsuccessful operation and correct the indicated condition before retrying. If an eMAG submission has an unclear outcome, first check what was applied in your eMAG account to avoid duplication. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, del…
• eMAG notifications …n unchecked historical status. The message or notification is read. Is the operation resolved? Open the related order, product or synchronisation and check its result. Reading a notification does not apply a correction or confirm payment or shipping. Keep the operation reference and follow its final status.
• eMAG dashboard … summary’s order count differs from eMAG. What should I check? Compare the account, market, filters and last retrieval time. Open synchronisation and check its result, then the specific orders. Do not prepare an order again before checking its current store status. The module is active, but I cannot see store data. What should I check? Compare the selected module and store, connection and latest synchronisation. Activating access does not itself load every order and product. For a missing operation, check store fea…
• eMAG billing settings …s using a dedicated series. In account settings, check the series and preparation or issuing conditions and save after review. For a specific order, follow the resulting document and transmission separately from the setting. I changed settings. Do old invoices change? Check existing documents and the rules for new orders. A saved setting does not confirm issuing or correcting an invoice already issued. For an incorrect document, use the Billing correction workflow. The order already has an invoice. Can I generate a…
• Generating an eMAG shipping label …choose the order you are preparing to ship. Check the recipient, addresses, courier, parcel count and measurements before confirming. After issuance, track the result and download the document in the format suitable for your printer, PDF or ZPL. If issuance remains unconfirmed, sync the result before trying again. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected your store yet. Then choose the …
• Sending a product to eMAG …cation. Enter the price excluding VAT, price limits, stock, shipping and required attributes. Check the photo and description before confirming, then track the result in eMAG. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected your store yet. Then choose the guide for your activity and check the selected store before retrieving or sending data. Importing eMAG products eMAG offers eMAG products eM…
• Checking an eMAG profit analysis Checking an eMAG profit analysis Review a product's saved result, costs and scenarios. In Profitability analyses, open the calculation you need. Compare the product, quantity, price, currency and costs before using the profit figure or price thresholds. Download the analysis to keep the result, or create a copy to recalculate. Check the changed values before the new calculation; the previous result is retained. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit …
• Checking eMAG actual profit Checking eMAG actual profit Identify differences between the estimate and the period's result. In Estimated vs actual profit, open the comparison and check the period, units sold and data coverage. Review cost sources and unresolved orders before interpreting the difference. Profit variance = actual profit − estimated profit for the quantity sold, in the same currency. The difference alone does not establish the cause; compare prices, quantities, returns and confirmed costs. eMAG Find the guide for the eMAG page yo…
• Checking an eMAG price schedule Checking an eMAG price schedule Track results and adjust the schedule when conditions change. Open the schedule from the list and compare the product, price, financial analysis and next run. Check the history before changing or resuming the schedule. Use pause when the conditions need review and cancellation when the schedule is no longer needed. An unconfirmed submission requires checking the price in eMAG before trying again. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deli…
• Checking an eMAG pricing rule … recommendations without applying them. Check the rule’s mode and limits, then confirm activation only if you want to change offers. After applying, follow the result and eMAG price. The change is saved, but the customer sees the old value. What should I check? Compare the store, product or variation code, publication status and submission result. For a rule or schedule, check the period and application conditions. Check the actual store product before repeating the change.
• Checking information from eMAG product links Checking information from eMAG product links Confirm sources and values before using them to calculate profit. In Link analysis, open the result and compare the product, price and terms with the source page. Check the observation time, quantity and currency. Correct suggestions that do not match and confirm the verified data for the calculator. A suggestion extracted from a page does not confirm the product's identity or the offer's commercial validity. eMAG Find the guide for the eMAG page you are working on: orde…

Declarations and reporting

• Preparing and submitting returns to ANAF …tting returns to ANAF Organize the checks in Fluxe, continue in the official application for the period and retain the acknowledgment confirming the submission result. Verifică obligațiile fiecărei firme pentru perioada declarată. Nu toate declarațiile din listă se aplică tuturor firmelor: pornește de la vectorul fiscal, forma de organizare, operațiunile reale și perioada fiscală. Distinge luna în care depui de perioada declarată: o declarație transmisă în octombrie poate privi septembrie, un trimestru anterior sau…
• Declaration D100 … Explanation and supporting document, Legal basis. Do not add an amount already treated through account classification again. For corporate income tax: taxable result = income − expenses − non-taxable income − tax deductions + non-deductible expenses; losses and reliefs are assessed separately. For microenterprise tax in 2026: tax = income base determined under Article 53 × 1%; expenses are not automatically deducted from this base. Tax calculation Choose the quarter for microenterprise tax or cumulative interval f…
• Declaration D101 Declaration D101 Reconcile annual corporate income tax with the tax result, D100 and journal entries before completing the annual declaration. D101 finalises annual corporate income tax; it is not the annual return for a period taxed exclusively under the microenterprise regime. The case prepared here is a business subject to corporate income tax, with a calendar financial year and standard circumstances. For calendar financial year 2026, the deadline is 25 June 2027 under the Fiscal Code amended by OUG 8/2026. For…
• Declaration D112 …ly after reviewing each employee's circumstances. Correct any flagged data or amounts before generating the file. Use Check and archive D112 to retain the check results in XML history. A closed payroll remains available as a source and retains its confirmed values. Download D112 software for the month and updated Soft J and check the last update date on the ANAF page. Import or enter the data, run the official validation and resolve relevant errors and warnings. Compare the final totals in D112 with the reconciled …
• D300 VAT return …ment. Generating and archiving XML in Fluxe does not mean Soft J validation, signing, transmission or filing. Only ANAF's acknowledgment confirms the submission result. The generator covers tax periods in 2026 and explicitly mapped rows. Consolidated returns for a single tax group, special schemes, a tax successor, changes in reporting frequency, unsupported rows or a tax point date different from the invoice date keep generation blocked until correctly addressed. For later adjustments, the list accepts only normal…
• Recapitulative Declaration D390 VIES …rly. Separately identify supplies and acquisitions of goods, and supplies and acquisitions of services. Check VAT code validity and operation documents; a VIES result alone does not justify every exemption. The VAT registration decision, registered tax obligations, VAT period and special code documents where applicable. Purchase/sales invoices and credit notes, contracts, goods receipts, delivery notes and evidence of services supplied. Evidence of the tax point, payments relevant to VAT cash accounting, tax exchan…
• D406 information return — SAF-T …s monthly or quarterly SAF-T reporting, annual asset reporting and on-request inventory reporting separately. Keep the XML files, errors to resolve and Fluxe check results for each component. In Frequency, choose Monthly, Quarterly, Annual · assets or On request · inventory. Check each component's interval before preparing the file. For periodic reporting, select the D406 file and check the generated XML with DUKIntegrator for the reported year and month. The D406T test file is separate and does not replace the tax…