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- Privacy and DPA agreement …ted later. The Privacy Policy is an information notice. Acknowledging that you have read it does not enable consent for optional purposes. How to change cookie settings On your first visit, choose Essentials Only, Settings or Accept All in the displayed message. If you choose Settings, enable only the categories you want to allow. To change your choice later, use the Cookie settings link in the page footer. Tip: Check the list of subprocessors when you need to know which services may process data for the platform. …
- Frequently asked questions … in the Issued Documents section. You can filter by date, customer, series, or number. Open the invoice for preview, download, sending, or checking collection. billing View Invoicing guide intrebare-73291d78cd basics How do I keep notifications that still need attention visible? After resolving a notification, you can dismiss it to keep only messages that still need attention in the list. Clear all dismisses all eligible notifications without changing the documents they refer to. Notifications for operations still …
Applications
Company activity
- Billing …ts, track collections, and keep all issued versions in a clear record. Prepare and issue documents The nomenclature with sorting by application or marketplace, eMAG and WooCommerce sources, and separate stocks Sorting by Application / marketplace module groups items, and labels and stocks show separately for Fluxe, eMAG, and each connected WooCommerce store. Billing table with filtering, selection and document actions Use filters to find documents and preview to check them without downloading. Selection lets you wo…
- Documents …are the recognized data with the original document and correct the information before confirming. Document reports Identify documents awaiting review and compare Billing indicators separately for the selected period. Document validation Review unvalidated documents from all months, correct the information in Moderation, and confirm the data before using it in applications. Primești o factură de consumabile și ai de pregătit o ofertă. Factura se încarcă prin Adaugă documente și se verifică în Validare sau Moderare. …
- Calendar …invoice’s issue date and select that day, or use Month view. For when work took place in your account, check Account activity. You can also search by number in Billing; the document date and action date serve different purposes. An action in the day’s history can no longer be opened. What should I do? Read the status beside the action, then find the document in its app and Trash. History keeps what happened even if the document was deleted or access changed. To check the contents, use the version still available. D…
- Accounting …cellaneous Contracts Invoice generation Contract types Daily allowances Orders Orders Overview Vehicles Routes e-VAT RO e-Transport Balance sheet Tax calculation OMF 808 Register Declarations D100 D101 D112 D205 D300 D390 D394 D398 D700 D710 Tax returns D406 Intrastat D212 Administration Auditors VAT Document types Business partners ware Warehouses Accounting Onboarding Fiscal profile Accountants Invitations The accountant's page Data transfer Data transfer Checks and settings Validating documents before accounting…
- Customers …nd source application The export allows for the Entire period or an exact interval and can separately extract contacts from Customers, Invoicing, Documents, or eMAG. Identify the business partner and update contact details Keep an accurate customer, supplier or individual record and avoid duplicates. Elimină un contact fără să pierzi documentele Scoți din lucru un contact eligibil și păstrezi documentele deja asociate. Check a customer's documents and sales Compare documents, receipts and invoiced line items and do…
Organization
Integrations and support
AI Assistant
Accounting
- Organize your company's dashboard …alues The dashboard below the application list brings together income, loss, turnover, invoices, valuable customers and invoices issued with today's date. With Billing access, it also includes the Document reports charts: cash flow, document composition, SPV status, stock, sales by product or agent and other available analyses. Annual reports cover 1 January through today. In trend charts, select a period to check exact values; for multiple series, use the legend to hide or show those being compared. From the pop-u…
- Delivery addresses: add and edit from the form …Atelier U2 SRL has its office and warehouse at different addresses. Keep the delivery address as a separate destination and check the town, county and contact. Billing uses the recipient’s identity, while the parcel must go to the address actually confirmed.
Billing
- Invoice creation Invoice creation Prepare the invoice with the customer's details and sales items, then check the currency and total before issuing it. In Billing, choose Invoice and select the customer. Check the numbering series, issue date, due date and document currency. Use Add item for the products or services being invoiced. Enter the description, unit of measure, quantity and price, then check VAT if your company is VAT-registered. Complete Notes if information must appear on the invoice, then use Preview and issue. The inv…
- Drafts in Billing Drafts in Billing Keep unfinished documents and review them before issuing them. Use Draft for documents still being prepared. On a phone, the row's first column opens preview and the second expands document information and actions. On a computer, open preview from the document row. Compare issuer, customer, dates, currency, total and each line item with the displayed document without downloading it. From Menu, Continue editing returns to document completion, while Document details opens its page. Print, download o…
- Issued documents …iles from the account without restoration. Download needed copies first and confirm with the responsible person that removal is allowed. Invoice creation Drafts in Billing Collections and receipts Payment orders Companie U2 SRL are o factură de 500 lei, o încasare confirmată de 300 lei și o stornare emisă de 100 lei. Rest de încasat = 500 − 300 − 100 = 100 lei. Dacă scadența a fost ieri, cei 100 lei apar și la Restante; dacă scadența este în viitor, nu sunt restanți. O încasare de 50 lei aflată încă în pregătire nu…
- Collections and receipts … a receipt as well. Attach the available evidence. Confirm the record and check each invoice’s status and the resulting receipt document. Invoice creation Drafts in Billing Issued documents Customers in Billing Atelier U2 SRL pays RON 300 by bank transfer towards a RON 500 invoice. Choose the invoice, statement date and receipt type, enter RON 300 and check the outstanding amount: 500 − 300 = RON 200. For cash, also check the receipt, series and details before confirming. One transfer covers two invoices. How shoul…
- Payment orders …s, goods receipt notes (NIRs), or credit notes, Fluxe calculates the rest, completes the details, and keeps track of the payment. Issued documents Customers in Billing You need to pay a supplier RON 1,200. Enter the beneficiary, IBAN, amount, currency and description, then link the invoice if available. The prepared order shows the payment instruction; check the actual transfer and statement separately. I created the order. Why does the supplier still show as unpaid? A prepared order does not confirm the bank debit…
- Customers in Billing Customers in Billing Save customer details for future invoices and consult documents already issued. Open customers with issued invoices and customers saved for future invoices. The list shows the issued invoice count, latest invoice date and customer status; View invoices automatically applies the appropriate filter in Issued documents. Invoice creation Drafts in Billing Issued documents Collections and receipts Începi colaborarea cu Atelier U2 SRL. În Nomenclator → Clienți alegi Adaugă client, completezi identita…
- Product and service catalog …nchronisation. From Menu, Edit opens the form with saved details; changes apply only after Save. If you cancel, the item stays unchanged. Group items by Fluxe, eMAG, WooCommerce or by a specific WooCommerce store. Alege Aplicatie / modul marketplace pentru gruparea generala sau alege Fluxe intai, eMAG intai, WooCommerce intai ori Woo . numele magazinului intai. Un articol conectat la mai multe surse pastreaza toate etichetele. Save the item without tracking a finite quantity by leaving the Quantity field blank. The…
- Billing settings and the ANAF connection Billing settings and the ANAF connection Authorise the ANAF connection and set up submission of eligible documents through e-Factura and e-Transport. De pe computer, deschide Facturare → Setări → Integrare SPV. În Conexiunea firmei la SPV, verifică firma și CUI-ul. Pregătește certificatul digital propriu sau al contabilului împuternicit și apasă Conectează ANAF. Conectarea și reautorizarea se fac numai de pe computer, atât pentru certificatele USB, cât și pentru cele în cloud. După conectare, folosești aceeași cone…
- Billing reports Billing reports Compare the period's documents, receipts and costs and download the report needed for review. In Billing → Reports, choose the required statement: invoices, credit notes, pro forma invoices, delivery notes, receipts, payments, stock or production. Advanced reports group sales by agent or product and incoming costs by category. Invoices, pro forma invoices and receipts have different roles; do not add their totals as company income. In the Reports summary, Outstanding, Overdue and Due in the next 7 d…
- Incoming invoices Incoming invoices Find supplier invoices from SPV or uploaded and scanned files and use the original when a duplicate is detected. In Billing → Incoming invoices, find supplier invoices for the current company. The list combines invoices retrieved from SPV with those identified in uploaded or scanned documents. Search supplier or invoice number and use the SPV or Uploaded / scanned source to narrow results. For an invoice in a file, use Upload invoice; for a paper document, use Scan. Continue in the document additi…
- SPV messages SPV messages Consult the company's e-Factura responses and tax correspondence and download the message explaining the ANAF result. In Billing → Reports → SPV messages, each row's label shows whether it comes from e-Factura or general SPV correspondence. Use Refresh e-Factura for invoice responses and Refresh SPV messages for general tax correspondence. e-Factura responses require an authorised ANAF connection. For general correspondence, open Settings → ANAF SPV and complete Certificate for SPV messages. Upload the…
Calendar
- Check documents and due dates for a day or month …ated document, open its originating application and use the operation appropriate to its status. An invoice no longer appears in Due dates. Open the invoice in Billing and check payment deadline, confirmed receipts and related credit notes. Due dates includes only issued invoices with a payment deadline and positive outstanding balance; a fully paid or credited invoice no longer appears. I selected an old month, but the balance differs from that time. Calendar shows the current remaining balance for invoices due in…
- Correct a document date in Calendar …oaded document appearing on the wrong day. If the chosen day differs from detection, the document retains its review flag. A Calendar change does not rewrite a Billing invoice's issue date. Compare the date with the original and save the correction The legible original and uploaded document to correct. Find the document and open the original. Identify issue date without confusing it with due date or payment date. Use Change date and choose the correct day. When detected date matches the original, use the action app…
Customers
- Identify the business partner and update contact details …cts Before adding a business partner, search by name, tax identifier, email or phone. Application narrows to the selected origin. The same record may appear in Billing and Documents without being a duplicate. Editing the contact does not rewrite issued documents. Find the business partner and complete the record Verified business partner details: personal or company name, tax identifier where applicable, address and contact. Choose contact type and search existing records. Check other Application origins before add…
- Check a customer's documents and sales …sting payment again. I cannot find the pro forma invoice in the sales chart. Pro forma invoices are excluded from invoiced sales. Find it in customer documents or Billing and check the corresponding invoice; do not add the pro forma amount on top of the issued invoice. You invoiced 10 hours × RON 250 = RON 2,500 and credited 2 hours × RON 250 = RON 500. Net sales are RON 2,000 and net quantity is 8 hours. A RON 1,200 receipt is checked separately in payment documents. Identify the business partner and update contac…
- Import contacts and export the required list …ime to remove the date limit and check the record's origin. Enter 12 suppliers in Excel template, check CUIs and upload. To send the accountant contacts used in Billing, choose that source and required period, then check the export. Identify the business partner and update contact details Elimină un contact fără să pierzi documentele Check a customer's documents and sales
Documents
- Configure keyboard shortcuts Configure keyboard shortcuts Open frequently used features with your own key combinations, without changing your colleagues' settings. Choose your own combinations for frequently used features. Preferences are saved in your account, including when you work as an accountant with several companies. Shortcuts open features; checking details and confirming documents remain separate. All combinations use Ctrl on Windows/Linux or Command on Mac, a letter or number and, optionally, Shift. Find the feature in the list grou…
- Document scanning …ep all edges of the document in the image. Scan and check originals Open Scan documents and allow camera access. If you denied access, allow it in your browser settings and return to scanning. Photograph the document, then continue with the remaining originals. After the first scan, the camera stays available; the list does not open over it automatically. În aplicația de telefon, folosește Scanează pentru fotografie. Pe Android poți atinge pagina pentru focalizare și activa blițul dacă ai nevoie de lumină. Fotograf…
- Document reports Document reports Identify documents awaiting review and compare Billing indicators separately for the selected period. Shows documents awaiting review and, separately, Billing indicators. In Validation · all periods, To validate opens unvalidated documents, while Needs attention narrows to those with missing information, warnings or unfinished processing. Needs attention is included in To validate; do not add the values. Billing indicators use the selected period and do not automatically include every uploaded file…
Notes
- Keep an activity's context in notes …ists. Write “Atelier U2 SRL promised payment on Friday” and link the discussed invoice. Update the note after receipt; separately record the RON 300 payment in Billing based on evidence. Schedule and snooze note notifications
- Schedule and snooze note notifications Schedule and snooze note notifications Choose date, time and repeat settings to return to an activity on time. Notifications The notification reminds you when the activity is due; it does not issue documents, send payments or complete the described task. Repeat allows Does not repeat, Daily, Weekly, Monthly or Annually. Romanian time is retained; when the chosen day does not exist in a month, the deadline falls on its last day. Set date, time and repeat The note and future notification date and time. Open the note …
Seller Central
- Operations needing attention …ect store. In Seller Central, open Needs attention. Compare the store, record and date; unconfirmed results appear first. The Module filter narrows the list to eMAG or WooCommerce. Open the operation and check the result on the module's page. A submission with an unconfirmed result may already have been applied in the store; check the status before submitting again. For example, order 784 has an unconfirmed result at Atelier U2. Check the order status and submission history before repeating the change; do not assum…
- Managing Seller Central stores Managing Seller Central stores Choose the store and check the connection and synchronisation before working. From Seller Central → Settings, choose eMAG configuration or WooCommerce configuration. In each module, check the connection, invoicing rules and first import result. For existing stores, compare the connection status, last synchronisation and number of operations needing attention. A connection that has been created but not checked does not confirm data retrieval. For example, Atelier U2 has an eMAG store a…
- eMAG …ddresses eMAG courier accounts eMAG parcel presets eMAG syncs eMAG notifications Settings and connection eMAG connection Activating a eMAG store eMAG dashboard eMAG billing settings eMAG rates Adding an eMAG rate Checking an eMAG rate Comenzi și livrări eMAG waybills eMAG orders eMAG returns eMAG messages and complaints Produse și stocuri eMAG offers eMAG products eMAG stock eMAG product feeds eMAG categories Prețuri și campanii eMAG prices eMAG pricing rules eMAG price schedules eMAG campaigns Facturi și costuri e…
- WooCommerce …es by variation WooCommerce sales by category WooCommerce coupon usage WooCommerce order taxes WooCommerce digital product downloads WooCommerce stock overview Settings and connection WooCommerce connection WooCommerce overview and synchronisation Invoicing WooCommerce orders Activating a WooCommerce store Tracking WooCommerce syncs Adding a WooCommerce store Checking the WooCommerce connection Testing the WooCommerce connection Changing the WooCommerce connection key Disconnecting a WooCommerce store Deleting a Wo…
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Seller Central · WooCommerce
- WooCommerce connection …gin in WooCommerce. For connection by code, use version 26.10.18 or later. In Fluxe, add the connection with the store's name and HTTPS address. In WooCommerce settings, find the store and choose Generate connection code. Check the displayed store, then copy Fluxe address and Connection code. In the same store's WordPress administration, open WooCommerce → Fluxe România → Connect by code. Enter Fluxe address and Connection code, then choose Connect store. The code is valid for 5 minutes and can be used only once; g…
- WooCommerce overview and synchronisation …ng them to the store. Check each line and confirm the data you are sending. Fetch the store's orders, products and customers. Progress and any errors appear in Settings → Synchronisations. Explicitly choose the version kept when Fluxe and WooCommerce have modified the same resource. Keep WooCommerce overwrites the local copy; Keep Fluxe sends the Fluxe version to the store and records the decision in history. Resolve conflicts in Settings → Synchronizations. WooCommerce Find the guide for each WooCommerce page, fro…
- Invoicing WooCommerce orders Invoicing WooCommerce orders Set how order documents are prepared and who sends messages to the buyer. Select the store and open Settings → Invoicing. Set up the links to Customers, Catalog and stock, then check the series, due date, automatic documents and timing of SPV submission. Choose who sends messages to buyers: WordPress / WooCommerce or Fluxe. In WordPress mode, Fluxe does not send these messages; in Fluxe mode, WooCommerce messages are disabled to avoid sending them twice. Save the store settings before e…
- Configuring WooCommerce statistics …tomers and digital product access records for the selected interval. Choose all time, 365, 90, 30 or 7 days, 24 hours or a custom interval. Progress appears in Settings → Synchronizations without duplicating existing records. WooCommerce Find the guide for each WooCommerce page, from connecting the store to orders, catalog, stock and reports. Start with the WooCommerce connection to connect your store to Fluxe. For daily work, choose the orders or products page or the report you need; always check the selected stor…
- WooCommerce orders … Invoicing WooCommerce orders Checking a WooCommerce order Editing a WooCommerce order Refunding a WooCommerce order The Atelier U2 order contains two units, a billing address and a different delivery address. Check the buyer, quantities, total and payment before preparing documents or shipping. For a company with incomplete details, compare its tax ID and retrieved information. The order’s delivery address differs from the registered office. Is it wrong? Compare the delivery address with order details and the buye…
- Activating a WooCommerce store …e main subscription. If you have a Discount code, enter it and check the result before paying. If the page offers a trial, check its duration and the date when billing starts. After the trial, the displayed fee is charged automatically unless you cancel beforehand. Choose Continue to secure checkout and check the store and amount before confirming. Afterwards, check the activation status in Fluxe; returning from the payment page alone does not confirm that payment is complete or the store is active. WooCommerce Fin…
- Checking a WooCommerce order …nd period. Invoicing WooCommerce orders WooCommerce orders Editing a WooCommerce order Refunding a WooCommerce order The Atelier U2 order contains two units, a billing address and a different delivery address. Check the buyer, quantities, total and payment before preparing documents or shipping. For a company with incomplete details, compare its tax ID and retrieved information. The order’s delivery address differs from the registered office. Is it wrong? Compare the delivery address with order details and the buye…
- WooCommerce customers …tails. Continue in the appropriate list for the selected customer; use All customers to remove the filter. Load B2B data explicitly requests an update. Compare billing and shipping addresses with the current order. A WordPress account and a WooCommerce buyer may have different identifiers; check the link before using the data. WooCommerce Find the guide for each WooCommerce page, from connecting the store to orders, catalog, stock and reports. Start with the WooCommerce connection to connect your store to Fluxe. Fo…
- Adding a WooCommerce store …e and Fluxe. In Connections, choose to create a connection and enter the store's name and HTTPS address. Check the address before generating the connection. In Settings, choose Generate connection code for the added store. In WordPress, open WooCommerce → Fluxe România → Connect by code, enter Fluxe address and Connection code, and choose Connect store. The code expires after 5 minutes and can be used only once. Connection by code requires Fluxe România plugin version 26.10.18 or later. For an older version, copy c…
Seller Central · eMAG
- eMAG connection eMAG connection Connect your eMAG account and check authorization before synchronizing store data. Copy the IP address shown in eMAG Settings. Introdu adresa in eMAG Marketplace -> Contul meu -> Profil -> Detalii tehnice -> Adrese IP, apoi continua cu Utilizatorul API si Parola API. Keep your account data secure and check immediately if it is correct. You receive connection confirmation or a clear explanation; a successful connection can be used immediately for synchronization. Keep store stock isolated or allow it…
- Importing eMAG products Importing eMAG products Prepare eMAG products for the Catalog and complete the required classifications in Fluxe. Import all synchronized products not yet linked to the Product Catalog, with consent. Existing products are not duplicated; available images are displayed from eMAG links, and eMAG stock remains separate from Fluxe stock. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected your store y…
- eMAG waybills eMAG waybills Prepare and track shipping documents for eMAG orders. For an eligible order that you fulfil, choose a courier available for that order and check the shipment details. The courier, address, locker received in the order, cash on delivery, insurance, weight, parcels, and options are sent only once after confirmation. Refresh the AWB to check its number, courier and latest status reported by eMAG. Fluxe retains the confirmed result and offers A4/A5/A6 PDF or ZPL downloads only for shipping labels with an …
- Activating a eMAG store Activating a eMAG store Choose the eMAG store and check the subscription terms before activation. Your main Fluxe subscription must be active to activate the module. Add the store in Connections first, then return to the activation page for the eMAG module. Select the exact store you want to activate. Check the displayed monthly price and currency; the store's payment and invoice are separate from the main subscription. If you have a Discount code, enter it and check the result before paying. If the page offers a t…
- eMAG calculators eMAG calculators Check the advertising budget, prices and purchasing requirements before making a decision. In eMAG → Tools → Calculators, choose the calculation and enter values for the same period and currency. Enter zero only after checking that the cost or quantity does not exist. Calculate displays the result without changing the offer or stock. For advertising: ROAS = attributed revenue ÷ advertising spend; ACOS (%) = advertising spend ÷ attributed revenue × 100. With revenue of RON 2,000 and advertising spen…
- eMAG orders eMAG orders Find store orders and check what needs to be prepared for delivery. Select the eMAG account and find the order by number, customer or status. Check the last sync before using the data to prepare the parcel. From Order actions, open Change status and choose the available operation. For cancellation, select the correct reason. Check the order number, confirm the change and press Apply in eMAG. Orders prepared by eMAG have their own workflow and are not changed through these actions. If the result is uncon…
- eMAG offers eMAG offers Check the published offer and prepare a price or stock change. Choose the account and find the offer by name or code. Compare the price, stock and status before preparing the change. Confirm only the values you want to send. If the submission outcome is unclear, check the offer in eMAG and sync before repeating the operation. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected your sto…
- eMAG products eMAG products Identify products and check the information imported from the eMAG account. Find the product by name or code and check its identity, status and last update. Compare products only within the selected account and marketplace. Open the product title for its record. Compare documented physical stock, reserved quantity, local availability and the last quantity read from eMAG. An unknown value does not mean zero. From here, continue to the calculator with the product and known values already selected. Use e…
- eMAG stock eMAG stock Compare the quantity imported from eMAG with the stock you can deliver. Select the account, find the offer and check the date of the last sync. The displayed quantity reflects the store data imported at that time. For shared stock, link the eMAG product to the correct item in the Product catalogue and enable Shared stock with participating stores in connection settings. Enable the option in the other stores involved too. An identical name or code is not enough to match products. Confirm the inventory loc…
- eMAG prices eMAG prices Check offer prices before deciding on a change. Choose the account and find the product. Compare the current price with the accepted limits and product cost, in the same currency. eMAG offer prices exclude VAT. Use the Profit Calculator to assess costs and margin, then confirm the price change separately and check the result in eMAG. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected …
- eMAG pricing rules eMAG pricing rules Prepare pricing rules and check recommendations through simulation. Choose the product and a complete profit analysis. Set limits for price, profit, margin and ROI, then create the rule in simulation mode. Open the rule to view observations and decisions. A simulation recommendation does not change the offer; enabling changes in eMAG requires your confirmation and a review of the results. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit anal…
- eMAG price schedules eMAG price schedules Set when a price change should be evaluated or applied. Choose the product, financial analysis and desired price. Enter the scheduled time or interval and check the time zone and price limits. Check the schedule in simulation first. Open the details to see run results, and use pause or cancellation when commercial conditions have changed. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have …
- eMAG returns eMAG returns Track return requests and their status for store orders. Select the account and find the request by reference or status. Compare the return with the order and the products received before correcting stock or documents. Open Review and change return, read the requested resolution and check the products and quantities. Choose the available operation, confirm and press Apply in eMAG. Finalise only after fulfilling the customer's resolution and checking the required documents. Changing the request status d…
- eMAG service invoices eMAG service invoices Find commission and service invoices for the eMAG account. Choose the account and find the invoice by reference, date or status. Check the issuer, period and currency before using it to support an expense. These documents relate to eMAG services. Invoices your company issues to buyers are tracked separately in Fluxe Billing and eMAG Customer Invoices. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connectio…
- eMAG customer invoices eMAG customer invoices Check customer documents already recorded in eMAG. In Settings → Invoicing, choose eMAG issues for that store. Open Customer invoices and synchronise documents. Complete invoices issued under the company's CUI are recorded in Invoices with their original number and amounts. Use Open in the Invoices record column to check the document. Recording does not issue a new invoice or resubmit the document through SPV. Keep the original eMAG document as supporting evidence; retrieved details do not re…
- Invoicing eMAG orders in Fluxe Invoicing eMAG orders in Fluxe Prepare invoices for eMAG orders and track issued documents. Choose the account and order, check the buyer details and products, then prepare the appropriate document. Compare the total and existing documents before issuing it. Track issuance in Fluxe, acceptance in SPV and invoice availability in eMAG separately. An invoice already present in eMAG is linked using its original number; do not reissue it. Check the correction document needed for a return separately. eMAG Find the guide …
- eMAG messages and complaints eMAG messages and complaints Find where to continue a conversation about an eMAG order. To respond to a complaint, review the conversation in your eMAG account and check the order number, request and response deadline. In Fluxe, you can review the order on the Orders page. Keep the response and documents in the buyer's eMAG conversation. Viewing the Messages page in Fluxe does not send a response. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Star…
- eMAG product costs eMAG product costs Keep the purchase costs used in eMAG sales analysis. In Realised profit, view line items with missing cost and open the order or Product costs. Enter the cost for the relevant product, store, currency and sale date, then check period coverage again. Prepare the CSV, XLS or XLSX file according to the columns displayed in Product costs (COGS). Identify the product by EAN, or offer identifier if EAN is missing; check the connection currency and effective date. If the date is missing, the import date…
- eMAG product feeds eMAG product feeds Check the appropriate workflow for transferring products to eMAG. To send a product from Fluxe, use the catalog's eMAG export and complete the required category and attributes. Check the product before confirming. If you are using a file provided for import into your eMAG account, follow that account's category template. The Feeds page does not confirm that products have been published. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analys…
- eMAG categories eMAG categories Find the category and attributes needed to classify a product. Select the account and sync the categories. Find the appropriate category for the product and check the imported information before preparing the export. The eMAG category and the category in the Fluxe catalog serve separate purposes. When submitting a product, complete the mandatory attributes for the selected eMAG category. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis…
- eMAG VAT rates eMAG VAT rates Check the tax rates imported for the selected eMAG marketplace. Choose the account and marketplace, then review the synced rates. Use the rate applicable to the product and check its tax classification before submitting the offer. The eMAG catalog does not change your company's VAT regime in Fluxe. Check the company's regime and avoid importing a rate from another marketplace. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with…
- eMAG localities eMAG localities Check the locality used in delivery details. Select the account and find the locality in the synced list. Compare the locality and county with the recipient's address before preparing transport. If you cannot find the locality, check the account's marketplace and update the list. Do not replace the buyer's locality with a similar one just to continue. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if y…
- eMAG logistics addresses eMAG logistics addresses Check the pickup and return addresses used by the eMAG account. Choose the account and review the synced addresses. Compare the pickup or return address with the location where the parcel is actually prepared. To correct account addresses, check the details in eMAG and update the list in Fluxe before using the address on a new shipping label. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if y…
- eMAG courier accounts eMAG courier accounts Identify the appropriate courier for shipping an eMAG order. Select the account and review the synced couriers. Check the service and courier account before preparing the shipping label. Confirm that the selection matches the order and delivery conditions. If the information has changed in eMAG, sync before issuing the shipping document. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have …
- eMAG parcel presets eMAG parcel presets Use appropriate parcel dimensions when preparing deliveries. Review the parcels saved for the eMAG account and compare their dimensions with the packed products. Choose the appropriate parcel when preparing the shipping label. Check the weight and parcel count for the current order; a parcel preset does not confirm your shipment's measurements. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you …
- eMAG campaigns eMAG campaigns Prepare the commercial checks before participating in an eMAG campaign. In Campaigns, select the store and synchronise the list. Open the campaign for Eligible offers. Check the period, preparation deadline, terms and minimum stock before choosing products. Compare the current price, campaign cap, lowest price in the last 30 days and available stock. eMAG supplies prices excluding VAT. Use Profit calculator to check whether the offer covers costs and desired profit; clarify missing values before deci…
- eMAG reports eMAG reports Compare sales, returns and costs of your eMAG activity for the selected period. Choose the account, currency and period. Compare the metrics with the orders and returns behind them and check when the data was last updated. Estimated operating profit = estimated operating revenue − cost of goods sold − expenses for the period, in the same currency. Fill in missing costs before using the result; the estimate is not your company's final accounting profit. eMAG Find the guide for the eMAG page you are work…
- eMAG operating expenses eMAG operating expenses Record the expenses you want to include in the period's analysis. Enter the expense, date, amount and currency for the selected eMAG account. Check the supporting document and the period it belongs to. Avoid recording the same expense twice. Before deleting it, check the effect on the period's report; records on this page do not replace accounting documents. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG …
- eMAG profit calculator eMAG profit calculator Assess profit and price limits before buying or selling a product. Enter the product, saleable quantity, currency, price, and purchase, transport, commission and service costs. Choose the applicable rates and check the period, quantity and contractual terms. Enter zero only for a cost you have confirmed does not apply. If starting from the product record, check the prefilled values and stock source. Complete costs and other missing values; the calculator retains the selected product when you …
- eMAG profitability analyses eMAG profitability analyses Find saved calculations and compare the assumptions used for a decision. Find the analysis by product and open the saved result. Check the price, quantity, currency, rates and conditions used at the time. For new conditions, start a recalculation from the existing analysis. The new calculation preserves the previous calculation's history, so you can compare decisions without losing the original assumptions. eMAG Find the guide for the eMAG page you are working on: orders, products, price…
- eMAG estimated and actual profit eMAG estimated and actual profit Compare a saved analysis with the period's confirmed sales and costs. Choose the product analysis and period, then enter confirmed costs and their sources. Check order coverage and purchase costs before comparing the results. Actual profit = confirmed revenue − cost of goods sold − other confirmed costs for the period. An incomplete result does not mean zero profit; resolve unfinished orders and missing values. eMAG Find the guide for the eMAG page you are working on: orders, produc…
- eMAG supplier product lists eMAG supplier product lists Upload the supplier's offer to check products and prices. Upload the file received from the supplier and open the import to map its columns. Check the name, codes, quantities, currency and VAT treatment. Review invalid rows separately before using the list for a ranking. Uploading the list does not publish products or automatically confirm purchase costs. After processing, continue in Product ranking from the uploaded list. Check the selected filename before starting analysis, including …
- Analyzing products from eMAG links Analyzing products from eMAG links Compare product information with the supplier's offer before calculating. Enter the links to the eMAG product and supplier offer, then start the analysis. Open the result to check the identity and values found. Compare each suggestion with the source page and confirm the values before using them in the Profit Calculator. Fill in missing information from a verified source. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analy…
- eMAG product ranking eMAG product ranking Prioritize supplier products with enough information for comparison. Choose the supplier list and start the ranking. Check product matches separately before using the opportunity ranking. Open the ranking and compare cost, quantity and the conservative scenario. A high ranking does not guarantee sales; check the sources and calculate the product's profitability before purchasing. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. S…
- Suppliers and offers for eMAG Suppliers and offers for eMAG Keep the supplier offers and terms you compare when purchasing. Add the supplier with the information source and check the details before marking the supplier as confirmed. Open the supplier to see the available offers and versions. Compare offers for the same product at the quantity you can actually order, including the minimum quantity and packaging. Confirm the supplier's identity and offer terms separately. eMAG Find the guide for the eMAG page you are working on: orders, products,…
- Checking eMAG product listings Checking eMAG product listings Identify product information that needs to be completed. Select the product and run the listing analysis. Review the title and missing information, then check the suggestions against the product's actual attributes. The score reflects the assessment in Fluxe and does not guarantee ranking or sales on eMAG. Applying and publishing a change requires a separate product review. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysi…
- eMAG product images eMAG product images Prepare accurate images for products sent to eMAG. Choose photos that show the actual product and that you have permission to use. Check the main image when preparing to export the product from the catalog to eMAG. The AI Images page does not confirm that an image has been generated or published. To change photos for an existing offer, use product management in your eMAG account. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. St…
- eMAG syncs eMAG syncs Update store data and track the result of each import. Choose the account and information you want to update, such as orders, products or returns. Start the sync and track its status and completion time. Read the message for an unsuccessful operation and correct the indicated condition before retrying. If an eMAG submission has an unclear outcome, first check what was applied in your eMAG account to avoid duplication. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, del…
- eMAG notifications eMAG notifications Find store changes that need review. Review account notifications and identify the product, order or connection they concern. Open the relevant page to check the current information. For a connection alert, check the status in Connections and then the last sync. Confirm resolution using the store's updated data. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected your store yet.…
- eMAG dashboard eMAG dashboard Check the account status and choose the activity to continue. Select the account and review the summary of orders, products and syncs. Open the operation's page to check the information and take the next action. Check the last update before using the values to make a sales or purchasing decision. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG connection if you have not connected your store yet. Then choose the gui…
- eMAG billing settings eMAG billing settings Set how documents for eMAG orders are prepared. Choose the eMAG account and check the billing rules, document series and issuance conditions. Save only after comparing the settings with how your company invoices its orders. For Fluxe issues, first disable the automatic invoicing service in the eMAG account and confirm this check in Fluxe. Choose the fiscal numbering series and publication options. For eMAG issues, keep issuance in eMAG and synchronise Customer invoices to record documents in F…
- eMAG rates eMAG rates Keep the contractual rates used to calculate profit. Review rate profiles and check the marketplace, currency, service and applicable period. Use Add for a new profile or open the profile that needs updating. Transcribe the terms from your company's documents and confirm them after checking. Archiving stops the profile from being used in new calculations and retains the analysis history. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Sta…
- Adding an eMAG rate Adding an eMAG rate Prepare a rate profile using your company's contractual terms. Choose the rate type, account, marketplace, currency and period. Enter the values and schedules from the annex, preserving the order of the tiers and the conditions for applying them. For transport or processing, check the weight and dimensions of the unit being charged. Volumetric weight (kg) = length (cm) × width (cm) × height (cm) ÷ contractual divisor. Confirm the profile only after comparing it with the applicable document. eMAG…
- Checking an eMAG rate Checking an eMAG rate Review the values and versions of a rate profile. In Rates, open the relevant profile and check the saved document, period and terms. Correct any details that have changed and retain evidence of the applicable rate. A change creates a new version. Check the selected rate before recalculating products; previous analyses retain the conditions used at the time. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis. Start with the eMAG co…
- Generating an eMAG shipping label Generating an eMAG shipping label Prepare the shipping document for an eMAG order. In Shipping labels and deliveries, choose the order you are preparing to ship. Check the recipient, addresses, courier, parcel count and measurements before confirming. After issuance, track the result and download the document in the format suitable for your printer, PDF or ZPL. If issuance remains unconfirmed, sync the result before trying again. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, de…
- Sending a product to eMAG Sending a product to eMAG Prepare the catalog product for publication or linking in eMAG. In the Fluxe catalog, choose to export the product to eMAG. Check the account, category and product identity; for an offer linked to an existing product, confirm the correct identification. Enter the price excluding VAT, price limits, stock, shipping and required attributes. Check the photo and description before confirming, then track the result in eMAG. eMAG Find the guide for the eMAG page you are working on: orders, produc…
- Checking an eMAG profit analysis Checking an eMAG profit analysis Review a product's saved result, costs and scenarios. In Profitability analyses, open the calculation you need. Compare the product, quantity, price, currency and costs before using the profit figure or price thresholds. Download the analysis to keep the result, or create a copy to recalculate. Check the changed values before the new calculation; the previous result is retained. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit …
- Checking eMAG actual profit Checking eMAG actual profit Identify differences between the estimate and the period's result. In Estimated vs actual profit, open the comparison and check the period, units sold and data coverage. Review cost sources and unresolved orders before interpreting the difference. Profit variance = actual profit − estimated profit for the quantity sold, in the same currency. The difference alone does not establish the cause; compare prices, quantities, returns and confirmed costs. eMAG Find the guide for the eMAG page yo…
- Checking an eMAG price schedule Checking an eMAG price schedule Track results and adjust the schedule when conditions change. Open the schedule from the list and compare the product, price, financial analysis and next run. Check the history before changing or resuming the schedule. Use pause when the conditions need review and cancellation when the schedule is no longer needed. An unconfirmed submission requires checking the price in eMAG before trying again. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deli…
- Checking an eMAG pricing rule Checking an eMAG pricing rule Compare recommendations and control how the rule is applied in eMAG. Open the rule and check the limits, financial analysis, observations and decisions. Use Evaluate now to check the recommendation under current conditions. Activate live mode only after reviewing the simulation and confirming that prices may be written to eMAG. You can switch to simulation or pause; Resume in simulation lets you check again before activating live mode again. eMAG Find the guide for the eMAG page you ar…
- Checking an eMAG supplier list Checking an eMAG supplier list Map the file columns and correct the import settings. In Supplier list analysis, open the file and map the product, code, quantity, price and currency columns. Check the sales unit and number of products per package. Review invalid rows and continue processing after correcting the mapping. Keep the original file as a reference; reading the file alone does not confirm the product or cost. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or …
- Checking an eMAG product ranking Checking an eMAG product ranking Confirm product matches before comparing purchasing opportunities. Open the ranking and compare each supplier product with the suggested product. Confirm the selected product only when the code, attributes and packaging match; use No candidate matches for an incorrect match. For confirmed line items, choose Open in calculator and check all costs. Complete insufficient data before using ROI to choose a product. eMAG Find the guide for the eMAG page you are working on: orders, product…
- Checking a supplier for eMAG Checking a supplier for eMAG Review the supplier's identity, sources and offers. In Suppliers and offers, open the supplier and check its identity and the information from sources. Confirm the supplier only after completing the commercial checks your company requires. Review offer versions and the terms for quantity, packaging and validity. Open the comparison for the product offer you want to purchase. eMAG Find the guide for the eMAG page you are working on: orders, products, prices, deliveries or profit analysis…
- Comparing eMAG supplier offers Comparing eMAG supplier offers Compare the full product cost for the quantity you will order. From the supplier offer, open the comparison and enter Desired units and, if applicable, Maximum budget. Choose Recalculate comparison and check the actual quantity after applying the minimum order and packaging multiples. Goods value = actual quantity × unit price. Full cost per unit = full batch cost ÷ actual quantity. Compare values in the same currency; if the analysis uses a different quantity, choose Recalculate in c…
- Checking information from eMAG product links Checking information from eMAG product links Confirm sources and values before using them to calculate profit. In Link analysis, open the result and compare the product, price and terms with the source page. Check the observation time, quantity and currency. Correct suggestions that do not match and confirm the verified data for the calculator. A suggestion extracted from a page does not confirm the product's identity or the offer's commercial validity. eMAG Find the guide for the eMAG page you are working on: orde…