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• Subscriptions …payment fails, check the payment method in your account. Cancellation stops the next renewal. The subscription shows Cancelled, with the date until which it remains active. Access for the period already paid for continues until expiry. Manage your subscription 1Under Account → Subscription, check your plan, included benefits and next renewal date or end of access. If the current period's invoice is confirmed, you see the amount paid for that period. Otherwise, you see the standard price. The amount paid does not co…
• Install Fluxe …wser menu. Confirm installation. Fluxe will then appear in the computer's app list. Open Fluxe Tip: Keep the Fluxe icon on the home screen or taskbar for quick access to the Hub. Related resources Frequently asked questions Practical example When receiving goods, open Fluxe from your phone’s icon and scan the invoice. At your desk, continue checking it in the same account on your computer. Installation gives quick access to the same service; check your sign-in and internet connection before uploading. Frequently as…

Security and communication

• Frequently asked questions …n't a synchronization fetch new information? Check the connection status, the chosen period, and the time of the last synchronization. There might be no new changes or access may require reconfirmation. Read the displayed result before repeating the action. seller-central intrebare-941fff586b integrations Does a synchronized order automatically issue the invoice? This depends on the integration and store settings. In WooCommerce, you can enable a pro forma invoice when an order is placed, an invoice after payment i…

Company activity

• Calendar …at should I do? Read the status beside the action, then find the document in its app and Trash. History keeps what happened even if the document was deleted or access changed. To check the contents, use the version still available. Documents Check documents and due dates for a day or month Correct a document date in Calendar Account activity Check daily activity and recover a deleted document
• Accounting …s and choose Delete or Cancel. The intra-community VAT and VIES card from the main Accounting page, with EU bases, fiscal registration, confirmations, and D390 access. 1. Choose the dashboard period → 2. Compare the base of deliveries with the base of EU acquisitions → 3. Verify the registration and unconfirmed sources → 4. Open the D390 control or update the enrollment when EU operations are deactivated. e-Invoices Register from Accounting with the actual page icon, issued invoices, SPV received invoices, and appr…

Organization

• Tools …ments from templates. Fill in the details and download the document. Document transfer Send files or request documents through a PIN-protected link. Choose the access period and track the files received. Vehiculele firmei Administrează vehiculele și șoferii, verifică alimentările și pregătește foile de parcurs. Companie U2 SRL pregătește o ofertă în Documente tipizate, verifică valorile și salvează documentul. Pentru semnătura clientului continuă în Semnare; pentru trimiterea altor justificative folosește Transfer …
• Handwritten signature …e document → 2. Check who signed and the audit of each signature → 3. In Active Links, copy the link or PIN or click Destroy link and confirm to permanently remove access. The total keeps the number of all generated links. Page for entering the document access PIN The partner enters the received PIN to access the documents to sign. Handwritten Signing page with document upload and recent Hub documents Upload a new document or select an existing one in the Hub. Sign opens the external signing dialog, includes the do…
• Archive …der navigation, accurate thumbnails and progressive loading Folders organize company files, and preview lets you check content without downloading it. Document access remains private. The Archive preview with analysis status as text above labeled actions on desktop and action icons on phone 1. Analysis Status: Pending appears as plain text above the buttons. 2. On a computer, you read the name of each action. 3. On a phone, you only use the action icons: pencil for signing in, person with plus for request, diagonal…
• Notes …te money or change the invoice balance. Open the document in Billing and record the actual receipt. Keep only useful comments in the note, without passwords or access codes. I cannot find the comment on the document I am working with. What should I check? Find the note by title or content and check its linked document and active company. Compare the number and partner before changing the link. A comment attached to another invoice does not automatically explain the current document’s situation. Notes and documents …

AI Assistant

• Requests and confirmations in AI Assistant …d an invoice, prepare a document, update a contact or organize files without finding each page. You work with the selected company and the applications you can access; sending uses the company’s active connections. Describe the desired result in ordinary language. When the activity can be completed in the conversation, Fluxe AI asks only for the missing information. For an activity that must be completed on its own page, you receive the correct action directly, limited to your applications and permissions. In a lon…

Accounting

• Organize your company's dashboard …i data expirării. Dacă există facturi sau proforme neachitate pentru abonament, le găsești în același panou. Din numele tău, în partea de jos a barei laterale, accesezi setările contului și Deconectare. În versiunea pentru browser, Sarcinile tale apare între aplicații și dashboard numai când firma are activități de finalizat. De aici deschizi documentele care așteaptă moderarea, facturile primite care trebuie plătite curând și facturile emise pentru care trebuie urmărită încasarea. Pentru luna anterioară, încarcă e…
• Tax profile: establish obligations before recording transactions …n is missing from the menu. Check the company, legal form, accounting regime and VAT registration. Some pages appear only for the applicable regime. Also check access permissions; do not change the profile merely to display a form. The regime changes during the period. Separate periods according to documents and the effective date. Reconcile the change with the accountant before computing; do not apply the new regime retrospectively to the entire year. The company’s current situation differs from the month being ch…
• Accounting Home …port line, check the supporting document linked to that line. Frequently used pages can be added to Favourites from the Accounting menu. A favourite provides quick access to the page and does not grant additional data rights. Removing a shortcut from Favourites does not delete the page or company data. Coverage = Number of fully covered items ÷ Total number of tracked items × 100, rounded to a whole percentage. Statement payments and expense report lines in the indicated period are tracked. A bank payment is covere…
• Accountants Accountants Review who has access to the company and set each accountant's rights and permitted applications. Collaborator permissions Search for the accountant by name or email and check access status. View only allows consultation; View and edit allows authorised operations in the selected applications. Open Permitted applications and grant only the access needed for the engagement. Changing and withdrawing access Check the identity before saving different permissions. For an editing request, Accept or Decline re…
• Accountant Invitations Accountant Invitations Send and track invitations giving accountants access to your company. Inviting the accountant Enter the agreed person's email, permission and applications they will be able to access. Compare the address with the one used by the accountant and check the company before sending the invitation. The recipient must accept the invitation to begin the engagement. The sent invitation In Invitations, check the address, permissions, status and validity. Resend sends a new invitation for that engagement…
• Managed company …zualizare poți consulta datele, iar modificările cer dreptul de editare acceptat de firmă. Verifică din nou compania activă înainte să continui după schimbarea accesului. Ai deschis colaborarea pentru Atelier U2 SRL, iar factura pe care urmează să o verifici aparține Companie U2 SRL. Compari CUI-ul în Firma administrată și selectezi compania corectă înainte să încarci documentul. Nu modifici beneficiarul facturii pentru a-l potrivi firmei selectate greșit.
• Expense report access Expense report access Invite participants who submit or approve expense claims and check their access to the active company. Inviting the participant In Invite participant, choose the company's employee, account address and permission, then check and confirm Generate invitation. Use Copy link and send it to the invited person; keep the link before closing the window. The invitation does not grant access until the recipient uses Accept invitation from the verified account for the invited address. The link expires in…

Billing

• Drafts in Billing … opens its page. Print, download or share the document. A draft is not an issued document; check and issue it before using it as a final document. With Signing access, you can sign or request a signature for any draft document type. Check the version and details before continuing: signing a draft does not issue the document. For a final document, issue it first, then start signing from Issued documents. Check the number and customer before confirming Delete draft. Opening the preview does not issue the document or …
• Issued documents …ns and other operations, use actions available in the document list or page. Share opens your device’s options; Download saves the PDF separately. With Signing access, Sign and Request signature are available for all document types, including delivery notes, goods receipt notes (NIR), consumption notes, receipts and payments. Sign opens the selected document to add your signature. In preview, Request signature prepares a PIN-protected link for the recipient; from the document page, it opens request preparation. Che…
• Billing settings and the ANAF connection …nde poți actualiza starea ei. În fereastra ANAF, selectează certificatul, introdu PIN-ul numai în fereastra securizată a certificatului când ți se cere și aprobă accesul Fluxe. După aprobare, pagina Conexiunea firmei la SPV se actualizează automat. Verifică starea Conectat; revenirea în Fluxe nu confirmă singură autorizarea. Dacă fereastra nu se deschide, alege Continuă în această pagină. Dacă ANAF refuză accesul, verifică drepturile SPV ale certificatului pentru firmă și reîncearcă. Conectarea nu trimite facturi. …
• SPV messages …the last 50 days and retains only those for the current company. After list retrieval, PDFs continue saving in the background. Previously retained messages remain accessible through the report's period and search. Period and search by message, details or SPV ID apply to the table, indicators and both charts. Trends use message date or, if missing, retrieval date. Without either date, the message remains in All time and type distribution without a position in trends. Messages by type counts messages in each category…

Calendar

• Check documents and due dates for a day or month …oes not prove SPV submission; proposed catalogue items have their own review. Choose the period and view documents The date or period of required documents and access to the company holding them. Open Calendar and choose Month for an overview or Day to review a date. Today returns to the current date. In Documents, enter a reference in Number, name or business partner. Choose In selected period for the displayed day or month, or Across Calendar if the date is unknown, then press Search. Compare dates and business p…
• Check daily activity and recover a deleted document … For downloads or other actions absent from the initial list, choose All actions. Compare details, including Before and After where available. To check account access on the selected day, expand Daily sign-ins and compare time, device and browser with recognised sessions. To retain records, choose Export Excel and check date and company in the downloaded file. For accidental deletion, check the event's document and choose Restore. Find the recovered document in its application and check the restoration record. You …

Customer support

• Send a support request with relevant documents … First check for an existing ticket about the same problem. A useful message specifies page, document, time, action and observed result. Do not send passwords, access codes or full card details. Describe the problem and attach documents Problem description, document identification and, if useful, a relevant screenshot or file. From the account menu, open Support and the new request form. Choose the appropriate category and priority. Enter a precise subject and describe what you did, expected result and displayed me…

Documents

• Configure keyboard shortcuts …eschide funcția. Ce verific? Ieși din câmpul în care scrii și închide dialogul deschis. Verifică dacă ai salvat combinația, dacă funcția este activă și dacă ai acces la ea. Reîncarcă pagina pe celălalt dispozitiv după schimbarea preferințelor. Sistemul poate rezerva suplimentar anumite combinații. Assigning key combinations Deschide Cont, Centru setări, apoi Scurtături de tastatură. Caută funcția dorită. Ctrl/Command este obligatoriu; activează Shift dacă dorești și alege tasta. Poți apăsa combinația direct în câmp…
• Uploading supporting documents …from a phone. Prepare and submit documents From Add documents, use Choose files on a computer or drag files into the upload area. Choose files is also keyboard accessible. Selection prepares originals in the list; they are sent after review through Upload. Track each transfer and check the preview to ensure the original is complete and legible. The saved file appears in the same list on other devices too, including after reloading the page. For documents already grouped on your computer, choose Upload folder. Fluxe…
• Document scanning …apture the paper document. Scan in good lighting and keep all edges of the document in the image. Scan and check originals Open Scan documents and allow camera access. If you denied access, allow it in your browser settings and return to scanning. Photograph the document, then continue with the remaining originals. After the first scan, the camera stays available; the list does not open over it automatically. În aplicația de telefon, folosește Scanează pentru fotografie. Pe Android poți atinge pagina pentru focaliz…
• Find information in your account …the results by source, type and date range. Pentru a ajunge rapid la o pagină, caută numele meniului din antet. Pagini și meniuri afișează imediat destinațiile accesibile din toate aplicațiile. De exemplu, Clienți poate apărea în aplicația Clienți, în Contabilitate și în Facturare · Nomenclator. Verifică aplicația și secțiunea afișate sub nume, apoi deschide destinația dorită. Poți folosi și săgețile sus/jos, urmate de Enter. Search in the header quickly shows the first matches. Select an application above the resu…
• Checking extracted documents …tion grouped by document type. The original is available for comparison. Check the type, parties, number, date and document-specific information. If you have OCR access and text was read incorrectly, choose Scan again for a local OCR rescan; this action does not send the document to an AI provider. Corrections save automatically; wait for save confirmation and resolve any errors before continuing. After checking, select I confirm that the document details are correct and choose Approve document. You can also approv…

Seller Central

• Operations needing attention …repeating the change; do not assume that a missing confirmation means the operation failed. Why is a store missing from the list? Check the module and filters, access permissions and store subscription. The list contains operations already retrieved; an operation's absence does not prove that the store was checked recently. Rezultatul operației este neconfirmat. Pot retrimite? Deschide operația în modulul și magazinul indicate și verifică starea actuală înainte de o nouă trimitere. Lipsa confirmării nu dovedește eș…
• Managing Seller Central stores … but the data is old. What should I check? Compare the last synchronisation and automatic synchronisation status, then open the module's synchronisations. Check access and the import result before preparing orders. Setările unui magazin se aplică și celuilalt? Fiecare magazin își păstrează conexiunea, regulile de facturare și opțiunile de stoc. Verifică magazinul exact; stocul comun se activează separat, după asocierea produselor. Operations needing attention Searching store orders and products
• Searching store orders and products …ral and the required source. Compare the module and store name displayed beside the result, then open the record. Results use retrieved data and stores you can access. For example, the same ARHIVA-A4 code exists in two stores. Choose the result from Atelier U2 before checking the price or stock; the code alone does not identify the store. Why can I not find a product that exists in the store? Check the identifier, filters and store's last synchronisation. Search does not automatically retrieve new store data. For a…
• eMAG …he module is active, but I cannot see store data. What should I check? Compare the selected module and store, connection and latest synchronisation. Activating access does not itself load every order and product. For a missing operation, check store features before another payment or connection. Operations Importing eMAG products Generating an eMAG shipping label Sending a product to eMAG Checking an eMAG price schedule Checking an eMAG pricing rule Analysis Checking eMAG actual profit Tools eMAG calculators eMAG p…
• WooCommerce …he module is active, but I cannot see store data. What should I check? Compare the selected module and store, connection and latest synchronisation. Activating access does not itself load every order and product. For a missing operation, check store features before another payment or connection. Orders WooCommerce orders Organising WooCommerce orders WooCommerce parcels and returns Automating WooCommerce order preparation WooCommerce warehouses and procurement WooCommerce customer subscriptions WooCommerce customer…

Tools

• Find the right tool Find the right tool Reach the required activity quickly and keep frequent tools at the top of the list. The Tools dashboard shows modules your company can access. Search by activity and pin tools you open frequently. Ion Popescu caută contract în Panoul Instrumente al Companie U2 SRL. Fixează sus Documente tipizate, apoi resetează căutarea ca să vadă din nou instrumentele disponibile și deschide activitatea dorită. Nu apare instrumentul pe care îl caut. Ce verific? Resetează căutarea și verifică accesul firmei la i…
• Document transfer Send files or request documents through a PIN-protected link. Choose the access period and track the files received.

Instrumente · Document templates

• Creating and tracking documents …censed rights section: each right, uses, duration, territory and remuneration. List third-party components and their licence costs. Code delivery, administrator access and payment alone do not establish the assignment's scope. For photography and video, identify photographs and film separately, then complete sections on authors, producer, music and granted rights. Check the regime for commissioned photographs and any differently agreed terms. For design or translations, identify deliverables, uses and remuneration;…

Instrumente · Document transfer

• Send documents through a PIN-protected link Send documents through a PIN-protected link Provide temporary access to a set of files without attaching them separately to every message. An active Business plan is required for this activity. A transfer accepts up to 20 files, at most 100 MB per file and 100 MB total. Keep up to 1 GB of transfers in the account; to free space, download needed files and delete transfers no longer required. Access can last 1 to 30 days. Have at most 50 unclosed, unexpired links across sends and requests combined; close an unneeded …
• Request documents through a link …and check received documents In Tools → Document transfer → Dashboard, choose Request documents. Specify title, message and requested document list, then set the access period. Create the request and send link and PIN to the person who must upload documents. Check the recipient address if choosing email delivery. Expected documents tracks active requests without a confirmed upload. The recipient enters the PIN, selects files and confirms upload. After receipt, the request remains in My transfers, where files can be…

Instrumente · Handwritten signature

• Document signing … document's requirements before choosing this method. The signing link and PIN are valid for 2 hours. Send them only to the person who needs to sign and revoke access when the request is no longer needed. Track signatures In Tools → Signing, first check Pending signatures. Choose Sign a document for prepared documents or Request signature for an external request. The dashboard also shows recent signings, trends over the last 30 days and people who signed recently. Select a day in the chart to compare In account and…
• Archive Trash for signing documents …heck any new request separately. I restored the document, but the old link does not work. Why? Restoring recovers the document without reopening closed external access. Check the restored version and, if another signature is needed, prepare a new request for the correct person. Do not share a closed link again. Can I recover a permanently deleted document? Permanent deletion does not offer recovery from Trash. Check whether the company keeps an original copy in its records. Before permanently deleting, download doc…

Instrumente · Legislation 2026

• Check a situation under Romanian law …oes not automatically confirm the text was applicable then. Send the question. You receive relevant excerpts directly from downloaded legislation. With Fluxe AI access, if you want an explanation, open Legislative chat information (i) and select Explain using Fluxe AI before sending the question. Search from Fluxe Assistant too: begin the message with “Lege.”, for example “Lege. What is the minimum annual leave duration?”. You receive the same cards with excerpts, sources and dates as in Legislation, without an AI-…

Instrumente · Risk analysis

• Analyse a company's financial risk …ltation status. No source data does not mean the company has not filed financial statements. If monitoring is paused, resume checks when you have the necessary access again. Check the company's financial statements and indicators În Instrumente → Analiză de risc, scrie numele firmei sau CUI-ul/CIF-ul în căutarea centrală. Pentru nume, alege potrivirea după denumire, CUI și localitate; sugestiile includ registrul public disponibil și partenerii la care ai acces. Pentru CUI, apasă Enter sau săgeata de căutare. După i…

Seller Central · WooCommerce

• WooCommerce connection …t by code, use manual configuration: copy connection details from Fluxe into the plugin, including Key ID and secret, then test the connection. Enter the code and access details only in the correct store's administration and do not share them with others. WooCommerce Find the guide for each WooCommerce page, from connecting the store to orders, catalog, stock and reports. Start with the WooCommerce connection to connect your store to Fluxe. For daily work, choose the orders or products page or the report you need; …
• WooCommerce overview and synchronisation … The module is active, but I cannot see store data. What should I check? Compare the selected module and store, connection and latest synchronisation. Activating access does not itself load every order and product. For a missing operation, check store features before another payment or connection.
• Configuring WooCommerce statistics …pdates retrieve changes periodically, while Immediate retrieves them as the store reports them. Start importing orders, products, customers and digital product access records for the selected interval. Choose all time, 365, 90, 30 or 7 days, 24 hours or a custom interval. Progress appears in Settings → Synchronizations without duplicating existing records. WooCommerce Find the guide for each WooCommerce page, from connecting the store to orders, catalog, stock and reports. Start with the WooCommerce connection to c…
• WooCommerce customer subscriptions …cription. From the subscription menu, you can pause, reactivate or cancel when the current status allows it. Check the effect on recurring payments and customer access before confirming. A canceled subscription cannot be reactivated through this action. After confirming, check the result in Synchronizations and reload the subscription. If the result is uncertain, check the store's status before another change. WooCommerce Find the guide for each WooCommerce page, from connecting the store to orders, catalog, stock …
• Creating WooCommerce orders …antity, price, discount, VAT class, payment and delivery. The action appears only after a store is configured or selected; until then, the page provides direct access to setup. The formula for each line is: line value = quantity × unit price − discount. The total formula is: order total = sum of line values + VAT calculated by WooCommerce based on tax class and address + shipping cost + shipping VAT. Click Create in WooCommerce; the order appears after store confirmation. WooCommerce Find the guide for each WooComm…
• Activating a WooCommerce store …he module is active, but I cannot see store data. What should I check? Compare the selected module and store, connection and latest synchronisation. Activating access does not itself load every order and product. For a missing operation, check store features before another payment or connection.
• Adding a WooCommerce store …correcting. Do not expose the secret in a screenshot or ticket. The connection test succeeds. Does that mean all data is synchronised? The test checks connection access at that moment. Separately review synchronisation results and retrieved order or product data. After changing the key, disconnecting or deleting, check connection status before any store operation.
• Checking the WooCommerce connection Checking the WooCommerce connection Review the store status, access validity and detected features. In Connections, open the store details. Compare the status, expiry date, and store and plugin versions before continuing the sync. Check Detected store features for the operations available through the connection. After a change in the store, run the test to check the connection again. WooCommerce Find the guide for each WooCommerce page, from connecting the store to orders, catalog, stock and reports. Start with the…
• Testing the WooCommerce connection …nd the check result in Support without the connection secret. The connection test succeeds. Does that mean all data is synchronised? The test checks connection access at that moment. Separately review synchronisation results and retrieved order or product data. After changing the key, disconnecting or deleting, check connection status before any store operation.
• Changing the WooCommerce connection key Changing the WooCommerce connection key Replace the store's access credentials and restore the connection. In Connections, choose the key rotation option for the correct store and prepare access to the Fluxe plugin. Confirmation immediately invalidates the old key. After Confirm key rotation, copy both the new Key ID and new secret into the plugin before leaving the page. Then test the connection. Do not resume synchronisation until both sides' details match. WooCommerce Find the guide for each WooCommerce page, fr…
• Disconnecting a WooCommerce store …ly use the deletion workflow for the disconnected connection. The connection test succeeds. Does that mean all data is synchronised? The test checks connection access at that moment. Separately review synchronisation results and retrieved order or product data. After changing the key, disconnecting or deleting, check connection status before any store operation.
• Deleting a WooCommerce connection …ded connection. Do not confirm if you need the local history. The connection test succeeds. Does that mean all data is synchronised? The test checks connection access at that moment. Separately review synchronisation results and retrieved order or product data. After changing the key, disconnecting or deleting, check connection status before any store operation.
• WooCommerce digital product downloads WooCommerce digital product downloads Check access to digital files associated with orders. In Statistics → Downloads, choose the store and period, then find the product, file or order. Compare the access time and user when resolving a request. The list shows download access records imported from the store. To check download entitlement, review the order and the buyer's permissions. WooCommerce Find the guide for each WooCommerce page, from connecting the store to orders, catalog, stock and reports. Start with the …

Seller Central · eMAG

• eMAG connection …and permissions used in eMAG. Read the test or synchronisation result and correct the connection using the displayed instructions. Do not use another company’s access to continue. The connection test succeeds. Does that mean all data is synchronised? The test checks connection access at that moment. Separately review synchronisation results and retrieved order or product data. After changing the key, disconnecting or deleting, check connection status before any store operation.
• Activating a eMAG store …he module is active, but I cannot see store data. What should I check? Compare the selected module and store, connection and latest synchronisation. Activating access does not itself load every order and product. For a missing operation, check store features before another payment or connection.
• Checking eMAG product listings …has a good image, but its description omits dimensions. Check the actual product and complete only confirmed characteristics before publication. Do not promise accessories or performance absent from product documentation. A suggested description adds an uncertain characteristic. Should I use it? Compare the suggestion with the product, packaging and supplier documentation. Keep only verifiable information and check the eMAG presentation after updating. A suggestion does not prove an actual characteristic. I prepare…
• eMAG product images …choose the guide for your activity and check the selected store before retrieving or sending data. Prepare an archive box image and check the shape, colour and accessories of the product sold. The selected image must represent the actual offer before sending. Preparing an image does not confirm eMAG publication. The image suggests accessories that are not included. What should I do? Choose or prepare an image accurately representing the product and check eMAG category rules. Do not use an image that may mislead buy…
• eMAG dashboard …he module is active, but I cannot see store data. What should I check? Compare the selected module and store, connection and latest synchronisation. Activating access does not itself load every order and product. For a missing operation, check store features before another payment or connection.