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Start and account

• Subscriptions …again before repeating the order. For a failed payment, resume the existing order and check the total. Related resources Billing app guide Seller Central guide Frequently asked questions Practical example Firma emite doar facturi și verifică planul Facturare. Dacă are nevoie și de documente ori evidențe contabile, compară Profesional; Profesional include citirea automată pentru 200 de documente pe lună, apoi completare și aprobare manuală; pentru Fluxe AI verifică Business. Alegi funcțiile necesare, apoi compari su…
• Install Fluxe …e will then appear in the computer's app list. Open Fluxe Tip: Keep the Fluxe icon on the home screen or taskbar for quick access to the Hub. Related resources Frequently asked questions Practical example When receiving goods, open Fluxe from your phone’s icon and scan the invoice. At your desk, continue checking it in the same account on your computer. Installation gives quick access to the same service; check your sign-in and internet connection before uploading. Frequently asked questions and solutions The brows…

Security and communication

• Privacy and DPA agreement … and required version, then confirm only if you are authorised to accept on the company’s behalf. Keep only the information needed to resolve a support ticket. Frequently asked questions and solutions Mi se cere din nou acceptarea documentelor. Ce verific? Open the documents in the acceptance request and read the current version before confirming. Keep the available copy for your company’s records. Change cookie preferences separately in Cookie settings; that choice does not replace your account agreements. Can I p…
• Contact page … and, for payment, choose the account in the document’s currency. Track an issue with an invoice in your account through Support, using the document reference. Frequently asked questions and solutions Several bank accounts are available. Which should I use? Check the payment instructions and invoice currency, then compare the beneficiary and IBAN on Contact. Do not assume all accounts suit the same payment. If details differ, ask for clarification through the contact channel before transferring money. What informat…
• Frequently asked questions …ssword, choose a different New personal password and repeat it in Confirm the new password. Choose Save password and continue. The old password can no longer be used. If asked, verify your email address before opening the apps. Do not send your personal password through tickets or messages. intrebare-644ffa3e26 security How do I reset my password? In Forgot password?, enter your account's email address and request a reset link. Follow the instructions sent by email. If you have made several requests in a short time…

Company activity

• Documents …ries as a starting point. You can change the values and include only checked rows; the document keeps only the included series. Configure keyboard shortcuts Open frequently used features with your own key combinations, without changing your colleagues' settings. Uploading supporting documents Upload invoices, statements and receipts as you receive them, then complete or check the details before confirmation. Automatic reading is available in Professional for 200 documents per month and in Business without this cap.…
• Accounting …d its chosen external review. Check documents and accounting entries Accounting favorites for Companie U2 SRL: Chart of accounts, Suppliers and Customers. Keep frequently used pages in Favorites so you can return to them directly while you work. The Accounting sidebar with Favorites between Home and Records, the heart icon on desktop and the Add to favorites dialog after a long press on a phone Add a page using the heart icon. On a phone, you can also long-press and choose Add. To remove it, select the trash icon i…
• AI Assistant … need, review the proposal and confirm directly in chat. Write “Prepare an invoice for Atelier U2 SRL: two hours of consultancy at RON 250, in RON”. Answer the questions about missing details, check the customer, items and total of RON 500 without VAT in this example, then confirm the proposed operation. For a balance, specify the partner and period. Fluxe AI chose another partner or period. What should I do? Correct your request before confirming: specify the exact name and tax identifier or date range. Check the …

Integrations and support

• Customer support … can follow the resolution. My issue is not resolved yet. Should I create another ticket? Open the existing request and add the missing information or answer the questions you received. Check its status and latest reply. Do not send passwords, authentication codes or full card details; you can create a separate request for a different issue. What information should I send so the issue can be checked? Give the page, document or operation, approximate time, steps taken and full displayed message. Attach only the rele…

AI Assistant

• Requests and confirmations in AI Assistant …For similar names, choose the exact business from the suggestions. If you name several businesses for one invoice, specify a single customer when asked; products, quantities and prices already given are preserved. If the business name and tax ID do not match, specify the correct customer when asked; items and VAT already given are preserved. A name or tax ID in a product name does not determine the invoice customer: state the recipient separately, for example “to Companie U2”. Check the unit price and quantity: qua…

Accounting

• Organize your company's dashboard Organize your company's dashboard Keep frequently used reports and functions at hand on the home page. In the Android and iOS apps: organize Home Keep the reports you consult frequently on Home. Available widgets depend on the company applications and permissions. On Home, go to the bottom of the page and choose Add widget. Select a report or Applications from the available list; widgets already added are checked. Choose Edit and drag the widget directly to the desired position. To move it step by step, use Move up…
• Accounting Home …s not confirm the allocation or by itself remove the payment from Missing documents. For an expense report line, check the supporting document linked to that line. Frequently used pages can be added to Favourites from the Accounting menu. A favourite provides quick access to the page and does not grant additional data rights. Removing a shortcut from Favourites does not delete the page or company data. Coverage = Number of fully covered items ÷ Total number of tracked items × 100, rounded to a whole percentage. Sta…

Billing

• Product and service catalog Product and service catalog Keep reusable billing items and track their links to connected stores. Open the list of frequently used products and services. The product or service details can be reused in future documents. Check photos, the full description, price, stock, warehouse and transport details without opening the edit form. In Catalog, choose Preview from the row menu. If several photos are available, select the thumbnail you want. The details show saved information, with marketplace stock listed separately…

Calendar

• Check documents and due dates for a day or month …September, search Atelier U2 and check the original. For upload time, consult Account activity on 2 October. Reuse a frequent search Save filter is useful when frequently reviewing the same document category. Saved filters retains search and filter combinations in the current browser, separately for your account; it does not transfer the list to another device. Apply search text, search scope and required filters, then choose Save filter and enter an easily recognised name. For a future review, choose the combinati…

Customer support

• Track replies and close a resolved request …plication says the request no longer accepts messages and the problem recurred, create a new one mentioning the earlier ticket number and what changed. You are asked to check invoice F 101 in Issued documents. Retry download, confirm in the same ticket that the PDF opens and close the request. The conversation remains in history. Send a support request with relevant documents

Documents

• Configure keyboard shortcuts Configure keyboard shortcuts Open frequently used features with your own key combinations, without changing your colleagues' settings. Choose your own combinations for frequently used features. Preferences are saved in your account, including when you work as an accountant with several companies. Shortcuts open features; checking details and confirming documents remain separate. All combinations use Ctrl on Windows/Linux or Command on Mac, a letter or number and, optionally, Shift. Find the feature in the list grou…
• Find information in your account …w on the deletion date and choose Restore: the document, file and extracted details return. Documents permanently deleted from trash cannot be restored. Return to frequently used document selections In the main Documents list, first apply the required search and filters. Choose grouping, sorting and documents per page. Open Saved views, enter Current view name and choose Save view. Use a distinct name, for example Documents to review this month. You can keep up to 20 personal views for each company. When returning,…

Notes

• Keep an activity's context in notes …k WooCommerce orders; check store, number, customer and total before choosing. For repeated checks, use a checklist: documents to request, details to review or questions for the accountant. After saving the note, check completed activities directly in the list; each checkbox saves immediately. In the editor, press Enter for a new item and Enter on an empty item to continue with normal text. Bold, lists and links help find reference points. The draft keeps unsaved text in the current tab. After reloading or returnin…

Tools

• Find the right tool …ty quickly and keep frequent tools at the top of the list. The Tools dashboard shows modules your company can access. Search by activity and pin tools you open frequently. Ion Popescu caută contract în Panoul Instrumente al Companie U2 SRL. Fixează sus Documente tipizate, apoi resetează căutarea ca să vadă din nou instrumentele disponibile și deschide activitatea dorită. Nu apare instrumentul pe care îl caut. Ce verific? Resetează căutarea și verifică accesul firmei la instrumentul dorit. Panoul afișează numai inst…

Instrumente · Legislation 2026

• Check a situation under Romanian law …suing; opening the form alone does not issue the document. Search conversation history by title, rename it for recognition and add it to Favourites if returning frequently. Articles retained with the answer remain linked to the source consulted then; check the current version separately before applying it. An article from copyright law, with official source, act date and access to the contract template. Legislation 2026 Ask about Romanian legislation and consult the official articles used in the answer.

Instrumente · Tax calculator

• Check an expense's deductibility … enter the amount, cap base and limit already used where required. Check documents, business connection and category conditions using the (i) button, then answer questions. For vehicles, exclude depreciation; for business travel, enter transport and accommodation only. Check result, conditions and legal basis. For sponsorship, separate non-deductible expense from tax credit; under microenterprise/standard-income assessment, do not treat the expense as reducing the income/standard-income base. Calculating the result…